Manifest file configuration based on manifest request characteristics

ABSTRACT

Techniques for serving a manifest file of an adaptive streaming video include receiving a request for the manifest file from a user device. The video is encoded at different reference bitrates and each encoded reference bitrate is divided into segments to generate video segment files. The manifest file includes an ordered list of universal resource locators (URLs) that reference a set of video segment files encoded at a particular reference bitrate. A source manifest file that indicates the set of video segment files is identified based on the request. An issued manifest file that includes a first URL and a second URL is generated based on the source manifest file. The first URL references a first domain and the second URL references a second domain that is different from the first domain. The issued manifest file is transmitted to the user device as a response to the request.

CROSS-REFERENCES TO RELATED APPLICATIONS

The present application is a continuation of and claims priority to U.S.patent application Ser. No. 15/362,217, filed Nov. 28, 2016, andentitled “PERFORMANCE-BASED SELECTION OF INFRASTRUCTURE SERVICEPROVIDERS TO PROVIDE ADAPTIVE STREAMING VIDEO,” which is a continuationof U.S. patent application Ser. No. 14/925,693, filed Oct. 28, 2015,issued as U.S. Pat. No. 9,509,742, and entitled “CONFIGURING MANIFESTFILES REFERENCING INFRASTRUCTURE SERVICE PROVIDERS FOR ADAPTIVESTREAMING VIDEO,” which is non-provisional patent application of andclaims priority to U.S. Provisional Patent Application No. 62/072,265,filed Oct. 29, 2014, entitled “SYSTEMS AND METHODS FOR SESSION-BASEDRESOURCE ASSIGNMENT, DELIVERY, PERFORMANCE MANAGEMENT AND MEASUREMENT INA NETWORKED ENVIRONMENT.” U.S. patent application Ser. No. 14/925,693 isalso a continuation-in-part application of and claims priority to U.S.patent application Ser. No. 14/709,171, filed May 11, 2015, issued asU.S. Pat. No. 9,426,089, and entitled “SYSTEMS AND METHODS FORSESSION-BASED RESOURCE ASSIGNMENT, DELIVERY, PERFORMANCE MANAGEMENT ANDMEASUREMENT IN A NETWORKED ENVIRONMENT.” The entire disclosures of eachof the above applications are hereby incorporated by reference, for allpurposes, as if fully set forth herein.

BACKGROUND 1. The Field of the Invention

The present invention generally relates to adaptive streaming video.More specifically, the present invention relates to performancemeasurement and management for delivery of video content using adaptivestreaming video protocols.

2. The Relevant Technology

There are many digital services available today, including mobileapplications and services, Internet websites, social networkingservices, media and information distribution services, communicationsservices, software and application services, data services, electroniccommerce services, payment services, interactive services, and otherdigital services. Most digital services operate in a networkedenvironment, such as a mobile network, the Internet, a local areanetwork, a wide area network, another network, or a combination of suchnetworks, and depend on the interaction of at least two, and often manymore than two, different computing devices that communicate over thenetwork, for example a user computer communicating with one or moreservers over the Internet. Networked environments can be public,private, or a combination of public and private. Networkedcommunications can occur directly, for example a user computerconnecting to a server, or indirectly, for example a user computerconnecting to a server that in turn connects to one or more otherservers, or as another example, a user computer connecting to a serverthat in turn forwards the connection, or the information conveyed viathat connection, to another server.

When a digital service operates in a networked environment, the user'sexperience with the digital service, and satisfaction with thatexperience, often depends to a substantial extent on the availabilityand performance of infrastructure resources, such as data and otherresources available via the network, the availability and performance ofnetwork resources (such as the connections among the devices needed forthat user's digital service session), or a combination of suchresources. Infrastructure resources can include digital objects that aretransmitted to or from the user device or among the servers or otherdevices supporting the digital service; compute resources, particularlycompute resources that are not part of the user device, and thattherefore are located remotely and accessed over the network; storageresources; data resources; network resources that connect various otherresources and facilities in a networked environment, including mobilenetworks, the Internet, and private networks; image rendering resources;and other resources that support the digital service. Such resources maybe available in multiple instances, limited instances, or singleinstances; may be available to all potential users, some potentialusers, or only a single potential user; and may be controlled andmanaged by the digital service (for example, servers that are operatedby the digital service that host an Internet web site), may becontrolled and managed by a service provider with a relationship to thedigital service (for example, a content delivery network serviceprovider that provides delivery of website objects), may be controlledand managed by a service provider with a relationship to the user (forexample, a user's mobile network), or may be controlled and managed byan entity with no relationship to either the digital service or the user(for example, an intermediate Internet network over which data is routedfrom the digital service to the user device).

Infrastructure resources are often subject to demand extremes that areunpredictable, making these resources important to manage effectivelyover a variety of time periods, including over long, intermediate,short, and sometimes very short periods of time; are ofteninterconnected with limited flexibility, sophistication, andresponsiveness, especially across independently managed organizations(for example, Border Gateway Protocol [BGP], the fundamental Internetrouting protocol that controls the routing and flow of data betweenseparate Internet Autonomous Systems, takes as an input theinterconnection topology of networks but not the volume of traffic flowsacross, or the performance of, the network links that interconnect thenetworks); are often operated at levels approaching capacity limits,resulting in performance variability as well as significant dislocationsin the event of partial or temporary failures; and are frequentlydependent on the performance and/or availability of other resourcesoperated by one or more disparate entities. Additionally, a user'sactual or perceived experience with a digital service is commonly a“weakest link” circumstance, where a single unavailable or poorlyperforming resource may degrade the entire actual or perceived userexperience; for example, an HTML web page may not render properly in abrowser window, or may not render at all, until the last page object tobe delivered to the user device is received at the browser (which thenfinally enables the browser to render the full page) and as a result ifone banner advertisement, embedded image, or other embedded page objectis slow to arrive at the user device, the entire web page appears to theuser to be slow to render; as another example, in many cases a videothat begins playing properly will freeze and the user's device willdisplay a buffering indicator if the data that makes up the video doesnot arrive at the device at the rate at which video playback renders thevideo data into video frames played out to the user, and as a result ifone data packet is slow to arrive at the user device and arrives onlyafter it is needed, video playback is interrupted and the video is notexperienced normally and continuously by the user.

The variety of resources required, proliferation of interconnectedresource infrastructure service providers, performance variability ofinfrastructure and other service providers, lack of control overnecessary and/or unavoidable intermediate resource infrastructure andother service providers, the volatility and unpredictability of demandfor (and utilization of) infrastructure resources, and the weakest linkcharacteristics of many digital services, combined with the highperformance expectations of users and low tolerance by users for errorand delay, creates a demanding technical environment within whichdigital services operate.

A variety of commercially available services have been developed toaddress various aspects of this technical environment. Cloud computingservices, such as EC2 from Amazon Web Services and Cloud Servers fromRackspace, provide rapidly scalable and highly available computinginfrastructure services, including virtual servers addressed through IP(Internet Protocol) addresses in the same manner as physical servers,but provisioned on demand rather than physically. Cloud storageservices, such as S3 from Amazon Web Services and Orchestrate™ CloudStorage from Limelight Networks, provide rapidly scalable and highlyavailable data storage services, where objects are typically addressedthrough Uniform Resource Locators (URLs) rather than through a fileaccess method or file system associated with a physical storage device.Content delivery networks, such as Akamai Technologies and LimelightNetworks, provide content (data and media object) delivery services byassigning servers to content requests through resolution of the hostnamecontained in a URL, leveraging the Internet's Domain Name System (DNS)infrastructure; the IP addresses returned when hostnames are resolvedare intended to identify servers that are located close to therequesting point (in network terms) and are well-performing (typically,not under severe load conditions), thereby reducing network-relateddelays (by reducing network distance and the number of intermediatenetworks) and server-related delays (by avoiding overloading servers andby increasing server resources as demand for those resources increases).Network optimization services, such as Internap and Level3, reducenetwork-related delays by reducing network-induced latency and improvingconsistency by selecting better network routes, using private networksegments, and/or classifying and prioritizing network traffic acrossnetworks or network segments, or network interconnections.

Each of these approaches has inherent limitations.

-   -   Using virtual server IP addresses provides an element of        scalability and availability, but since virtual server IP        addresses are generally each provisioned at a particular network        location, the virtual server IP addresses may be far (in terms        of network distance) from a given user computing device and/or        subject to intermediate network performance; in addition, such        virtual servers, like real physical servers, can become        overloaded and therefore slower to respond.    -   Using cloud storage addresses provides an element of scalability        and availability, but since cloud storage addresses are        generally each provisioned at a particular network location or        small group of network locations, they may be far (in terms of        network distance) from a given user computing device and/or        subject to intermediate network performance.    -   The DNS resolutions performed by content delivery networks allow        for selection of servers that are ideally close, in network        terms, to the user device, and that are not overloaded, but such        DNS resolutions are not always accurately based on the location        of the user's device, and further are generally not very        granular. DNS resolution requests are not sent directly by the        user's device to the content delivery network's DNS servers;        rather, the user's device, typically along with thousands (or        tens or hundreds of thousands) of other user devices, sends DNS        requests to the local name server of the access network or        mobile data network (generally, an Internet Service Provider, or        ISP) that the user device is connected to, and the ISP local        name server then sends the request to the content delivery        network DNS servers for resolution. As a result, content        delivery network DNS servers know only the location of the ISP        local name server, and not the location of the user device        itself, at the time of DNS resolution; while it is often the        case that the network location of the ISP local name server is a        good indicator of the network location of the user device, this        is not always true—in a significant percentage of cases the        network location of the ISP local name server is not an accurate        indicator of the network location of the user device and in many        cases is misleading. Further, DNS resolutions received by the        ISP local name server from the content delivery network's DNS        servers are cached (stored for a specified period of time) by        the ISP local name server and reused, without re-contacting the        content delivery network's DNS servers, for many other DNS        resolution requests sent to the ISP local name server from other        user devices; as a consequence, a single content delivery        network DNS resolution may be reused thousands or tens of        thousands of times before the ISP local name server re-contacts        the content delivery network's DNS servers. And finally, a DNS        resolution request, which is an Internet standard message,        incorporates just the hostname contained in a URL, not the        entire URL, and specifically does not include the path portion        of the URL typically needed to identify the specific resource        addressed by the URL; further, DNS resolutions are performed        before the entire URL (which identifies the specific resource)        is transmitted by the user device to the content delivery        network (this URL transmission is the actual request from the        user device to the content delivery network for the resource).        Accordingly, a content delivery network's DNS hostname        resolutions generally must each accommodate many (likely        thousands or tens of thousands) possible content objects, many        (likely thousands or tens of thousands) prospective user        requests, and unknown (and possibly changing) potential server        demand, all at the moment the hostname is resolved into one or        more IP addresses.    -   While selecting a better network route or prioritizing network        traffic can improve network performance over the managed portion        of the end-to-end network route, it does not manage the        unmanaged portion of the end-to-end network route, nor does it        address server performance, server scalability, or server        overloading.

Within each, and across all, of these approaches, one of a group ofservice providers may perform best under one set of technical conditions(comprising, for example, particular user devices, particular accessnetworks, particular access network types [such as mobile or broadband],particular network and/or geographic locations, particular object typesand sizes or resource characteristics, particular object library sizesand access patterns or resource access characteristics, and particulardemand scenarios), while another service provider may perform betterunder a second set of technical conditions. Service provider performanceunder various sets of technical conditions may change over time, slowlyor rapidly, may fluctuate regularly or irregularly, and may besignificantly impacted by unusual occurrences, which can be long-livedor short-lived, such as sudden changes in aggregate demand or localizeddemand, outages, network and equipment failures, and security attacksand breaches. Service provider performance can be difficult to testfairly and objectively, especially when service providers are aware oftesting and/or when performance testing itself is detectable bytechnical methods, especially automated technical methods. Serviceprovider performance is also difficult to monitor in actual use (asopposed to in testing use), in detail, from a user's perspective, acrossmultiple service providers and sets of technical conditions, within atimeframe that allows for effective action.

Further complicating the technical environment, in many cases digitalservices elect to allocate their use of each given infrastructureservice among two or more infrastructure service providers, for example,concurrently using two (or more than two) content delivery networks toservice content requests, allocating a given request to one or the othercontent delivery network. There are both business and technical reasonsfor this; a digital service may increase its negotiating leverage overservice providers by utilizing more than one, and at the same time gainsredundancy that allows it to continue operating if one of the serviceproviders suffers an outage. Also in many cases, resources are suppliedfrom multiple disparate originators, for example in the case ofeditorial content combined with advertising content (wherein theeditorial content commonly originates from a publisher and theadvertising content commonly originates from a separate advertisingagency, network, server, or service provider); in such cases it iscommon that each originator utilizes a separate, independently managedtechnical infrastructure. When a digital service uses multipleinfrastructure service providers, or needs to supply resources to endusers from multiple originators, or both, the aggregate technicalperformance and actual or perceived user experience is subject to agreater and more complex range of technical factors, resulting from theperformance variations among the infrastructure service providers,performance variations among the multiple originators, and performancecharacteristics of interactions among the multiple originators. Underthese conditions, the weakest link condition may exacerbate effects onthe overall user experience, or the experiences of a significant portionof users.

Some of these challenges might be partially addressed through theimplementation on the user's device of software that collects dataassociated with technical performance and then adjusts infrastructureservice provider selections and infrastructure services based on thatdata. This approach is limited, however, by limitations on the softwareenvironments implemented on user devices by the manufacturers of userdevices, and by the increased complexity and other consequences todigital service operators of increasing the amount of programmingincluded in the digital service's user device software or applications.For example, the browsers built into most mobile devices, including themini Safari browser built into Apple's iOS and the mobile Chrome browserbuilt into Android-certified devices, do not support the installation ofbrowser extensions; as a result, browser-based applications can onlyinteract with the browser, and the software function of the browsercannot be extended. Similarly, the software programming environmentsavailable on most mobile devices (including iOS-based devices and mostAndroid-certified devices) do not support direct, low-level interactionwith the Transmission Control Protocol (TCP) handling module on thedevice; this means that a software application running on an iOS device,for example, cannot directly measure connection latency, TCP packetloss, or TCP packet jitter (variations in the arrival rate of TCPpackets). As a result, relying on software on the user's device wouldrequire relying on software that, in the case of many devices (includingmost mobile devices), is limited in terms of what it can observe,measure and implement. Even in the less restricted environment of adesktop browser, wherein using a browser extension installed into thebrowser can enable lower-level interaction with desktop operating systemfunctions, the explicit user action required to install the browserextension operates as a significant impediment to practical, widespreadimplementation. And finally, implementing additional technical functionin an end user application or via a browser extension increases theamount of programming code in the application (or in the applicationcombined with the extension), which in turn increases programmingdevelopment scope and cost, quality assurance scope, programming andoperational complexity, the risk of software failure, and time to marketfor new software products and new releases of existing softwareproducts.

What is needed, then, is a way to assign (where appropriate) or deliver(where appropriate) resources needed by a digital service operating in anetworked environment, and to assign infrastructure service providers toresource tasks required by a digital service, that operates withoutsoftware extensions added to user device apps or user device browsers,that measures and manages performance of infrastructure resources, thatmeasures and manages performance of multiple disparate infrastructureservice providers, and that as a result improves the user's actual andperceived experience with the digital service.

Adaptive bitrate streaming can improve a user's experience whenstreaming multimedia content, such as video, over a data network ortelecommunications network. To enable adaptive streaming of a videofile, typically the video is encoded into multiple separate files,sometimes referred to as renditions or variants, each of whichrepresents the same video encoded at a different reference bitrate.These files are then divided into segments in a consistent manner acrossthe related group of files, with each segment typically (but notnecessarily) a few seconds to several seconds in duration, e.g., thefirst segment of each variant file comprising the first ten seconds ofthe video, the second segment of each variant file comprising the secondten seconds, etc. Note that while this time-based segmentation isconsistent across the bitrate files, it is not necessary that eachsequential segment be the same duration; for example, the first segmentof each bitrate can be ten seconds in duration, the second segment ofeach bitrate can be five seconds in duration, and the third segment ofeach bitrate can be six seconds in duration, and so on. Then, duringplayback of the video, the video player downloads the video segment fileby segment file and can shift between different reference encodingbitrates as it proceeds from one segment to another, if necessary anddepending on the rate at which segment files are downloaded to thedevice and other performance considerations, which can be affected bynetwork conditions, server performance, device performance orcharacteristics, and/or other technical issues. For example, to maintaincontinuous playback, the player can downshift to a lower referenceencoding bitrate when the network is congested and throughput isreduced; later, if network performance improves and throughputincreases, the player can upshift to a higher reference encodingbitrate. Note that although playback is not interrupted, the user'sexperience can still be affected since a downshift in reference bitratecan cause a variation in video quality that is noticeable to the user,and since a lower bitrate video file may have reduced definition andother visual characteristics.

Generally, video file encoding can be performed in a consistent manneror in a variable manner. When a video file is encoded in a consistentmanner, the encoded bit rate of the video is consistent during thevideo; accordingly, when a consistently encoded video is divided intosegments, each segment of a given duration will be a comparable sizefile to other segments of the same duration. When a video file isencoded in a variable manner, the encoded bit rate of the video may varyduring the video, for example when greater motion in a given sequence ofvideo frames results in a higher bitrate in order to preserve the visualconsistency of that sequence compared to other portions of the video;accordingly, when a variably encoded video is divided into segments, asegment of a given duration may be a different file size, larger orsmaller, compared to one or more other segments of the same duration.Not all adaptive streaming video specifications and/or implementationssupport, or work properly with, variably encoded video files, but somemay.

Typically, in order to obtain the video segment files for playback thevideo player first requests a master manifest file, sometimes alsocalled an index file or a playlist, by issuing an HTTP GET request forthe master manifest Uniform Resource Locator (URL). The master manifestis typically a text file comprising a plurality of URLs, each of whichidentifies a variant manifest; these URLs can be absolute or relativeURLs, and are commonly relative URLs. The video player then requestssome or all of the variant manifest files by issuing HTTP GET requestsfor the URLs of the required variant manifests. The video player mayalso issue HTTP header requests for the URLs of some or all of thevariant manifests that are not requested in full (if any); this enablesthe video player to confirm that a manifest file is available for laterdownload, and to obtain information about the file contained in theheader. Each variant manifest is typically a text file comprising aplurality of URLs, each of which identifies a video segment file; theseURLs can also be absolute or relative URLs, and are commonly relativeURLs. Manifest files can contain other information in addition to URLs,for example metadata and other descriptive or control information. Inthe case of live or linear video, as the video player proceeds throughplayback of the segments identified in the then-current variantmanifest, it will request an updated variant manifest, which shouldcontain additional video segment URLs; in normal operation, updatedvariant manifest files will continue to be requested by, and availableto, the video player until a manifest file is reached that contains anendlist tag or comparable indicator that the video stream has reachedits end.

BRIEF SUMMARY

Various techniques (e.g., systems, methods, computer-program productstangibly embodied in a non-transitory machine-readable storage medium,etc.) are described herein for generating and providing manifest filesfor adaptive streaming video. In certain embodiments, a system forgenerating and providing manifest files may include one more segmentfile servers and a manifest file serving system for serving manifestfiles of an adaptive streaming video.

One or more embodiments may include techniques for delivery, performancemeasurement, and performance management of on-demand video to a userdevice in a networked environment, utilizing adaptive streaming videodelivery protocols, and utilizing the standard video playback componentthat is present on the user's device without additional software orsoftware extensions added to user device apps or user device browsers.Any of such embodiments may be referred to herein as the primaryembodiment, although it should be understood that this is for referencepurposes only, and that the primary embodiment is not prerequisite to orinherently more important than any of the other embodiments describedherein.

One or more additional or alternative embodiments may include techniquesfor delivery, performance measurement, and performance management oflinear video to a user device in a networked environment, utilizingadaptive streaming video delivery protocols, and utilizing the standardvideo playback component that is present on the user's device withoutadditional software or software extensions added to user device apps oruser device browsers. Any of such embodiments may be referred to hereinas the secondary embodiment, although it should be understood that thisis for reference purposes only.

The primary embodiment and secondary embodiment may comprise systems andmethods according to which: the operator of a network of infrastructurecomponents manages a set of character strings, wherein each characterstring designates a digital service that is authorized to use thenetwork of infrastructure components; the network of infrastructurecomponents resolves hostname DNS resolution requests to direct URLrequests for manifest files to specific infrastructure components withinthe network of infrastructure components; the network of infrastructurecomponents receives initial device requests for manifest files, whereineach manifest file is associated with the particular video that therequesting device seeks to play; the network of infrastructurecomponents configures and returns to each requesting device one or moremanifest files that enable that device to request the video segmentsfiles necessary to play the video and that enable the network ofinfrastructure components to assign infrastructure resources and/orinfrastructure service providers to the delivery of video segment files,to measure the performance of the assigned infrastructure resources andinfrastructure service providers, and to manage the performance of theassigned infrastructure resources and infrastructure service providers.

In other embodiments, the operator of a network of infrastructurecomponents manages a set of character strings, wherein each characterstring designates a digital service that is authorized to use thenetwork of infrastructure components; the network of infrastructurecomponents resolves hostname DNS resolution requests to direct URLrequests for manifest files to clusters of infrastructure componentswithin the network of infrastructure components, by resolving thehostnames to the IP addresses of one or more switches associated withthe cluster; one or more switches associated with each cluster ofinfrastructure components direct URL requests for manifest files tospecific infrastructure components; the network of infrastructurecomponents receives initial device requests for manifest files, whereineach manifest file is associated with the particular video that therequesting device seeks to play; the network of infrastructurecomponents configures and returns to each requesting device one or moremanifest files that enable that device to request the video segmentsfiles necessary to play the video and that enable the network ofinfrastructure components to assign infrastructure resources and/orinfrastructure service providers to the delivery of video segment files,to measure the performance of the assigned infrastructure resources andinfrastructure service providers, and to manage the performance of theassigned infrastructure resources and infrastructure service providers;and the configured manifest files returned to the requesting devicescontain one or more video segment delivery URLs containing hostnamesassociated with the network of infrastructure components, each of whichis resolved to the IP addresses of one or more segment file servers.

In other embodiments, the operator of a network of infrastructurecomponents manages a set of character strings, wherein each characterstring designates a digital service that is authorized to use thenetwork of infrastructure components; the network of infrastructurecomponents resolves hostname DNS resolution requests to direct URLrequests for manifest files to clusters of infrastructure componentswithin the network of infrastructure components, by resolving thehostnames to the IP addresses of one or more switches associated withthe cluster; one or more switches associated with each cluster ofinfrastructure components direct URL requests for manifest files tospecific infrastructure components; the network of infrastructurecomponents receives initial device requests for manifest files, whereineach manifest file is associated with the particular video that therequesting device seeks to play; the network of infrastructurecomponents configures and returns to each requesting device one or moremanifest files that enable that device to request the video segmentsfiles necessary to play the video and that enable the network ofinfrastructure components to assign infrastructure resources and/orinfrastructure service providers to the delivery of video segment files,to measure the performance of the assigned infrastructure resources andinfrastructure service providers, and to manage the performance of theassigned infrastructure resources and infrastructure service providers;the configured manifest files returned to the requesting devices containone or more video segment delivery URLs containing hostnames associatedwith the network of infrastructure components, each of which is resolvedto the IP addresses of one or more switches, in each case associatedwith a cluster of segment file servers; and the one or more switchesassociated with each cluster of segment file servers direct URL requestsfor video segment files to specific segment file servers.

In other embodiments, manifest files are configured by the network ofinfrastructure components but are not returned directly to therequesting device. Additional embodiments comprise systems and methodsfor the delivery of video in protocols other than adaptive streamingvideo protocols, for the delivery of data, image, text, audio, and othercontent that is not video, and for providing other infrastructureresources such as computing resources.

Further areas of applicability of the present disclosure will becomeapparent from the detailed description provided hereinafter. It shouldbe understood that the detailed description and specific examples, whileindicating various embodiments, are intended for purposes ofillustration only and are not intended to necessarily limit the scope ofthe disclosure.

BRIEF DESCRIPTION OF THE DRAWINGS

A further understanding of the nature and advantages of variousembodiments may be realized by reference to the following figures. Inthe appended figures, similar components or features may have the samereference label. Further, various components of the same type may bedistinguished by following the reference label by a dash and a secondlabel that distinguishes among the similar components. If only the firstreference label is used in the specification, the description isapplicable to any one of the similar components having the same firstreference label irrespective of the second reference label.

FIG. 1 is an illustration of an exemplary environment for implementingone embodiment of a system for measuring and managing the performance ofadaptive streaming video deliveries.

FIG. 2 is a block diagram of one embodiment of a system for measuringand managing the performance of adaptive streaming video deliveries.

FIG. 3 is an interaction flowchart of one embodiment of a process formeasuring and managing the performance of adaptive streaming videodeliveries.

FIG. 4 is a flowchart of one embodiment of a process for generating anissued manifest file.

FIG. 5 is an illustration of exemplary issued variant manifest filesthat are generated for an adaptive streaming video.

FIG. 6 is a flowchart of one embodiment of a process for measuring theperformance of adaptive streaming video deliveries.

FIGS. 7A and 7B are flowcharts illustrating embodiments of processes fordetermining adaptive streaming video delivery performance metrics ofinfrastructure service providers, and configuring requested manifestfiles based on the determined performance metrics.

FIGS. 8A and 8B are flowcharts illustrating embodiments of processes fordetermining adaptive streaming video delivery performance metrics ofservers, clusters, or nodes of segment file servers, and configuringrequested manifest files based on the determined performance metrics.

FIG. 9 is a flowchart of one embodiment of a process for detecting andanalyzing a change to failover URLs when requesting and playing anadaptive streaming video corresponding a manifest file.

FIG. 10 is an illustration of embodiments of a special-purpose computersystem and a computing device that can be used to implement a system formeasuring and managing the performance of adaptive streaming videodeliveries.

DETAILED DESCRIPTION OF THE INVENTION

The ensuing description provides preferred exemplary embodiment(s) only,and is not intended to limit the scope, applicability or configurationof the disclosure. Rather, the ensuing description of the preferredexemplary embodiment(s) will provide those skilled in the art with anenabling description for implementing a preferred exemplary embodiment.It is understood that various changes may be made in the function andarrangement of elements without departing from the spirit and scope asset forth in the appended claims. Further, when a particular feature,structure, or characteristic is described in connection with anembodiment, it is submitted that it is within the knowledge of oneskilled in the art to affect such feature, structure, or characteristicin connection with other embodiments whether or not explicitlydescribed.

Introduction

Streaming refers to a process of presenting multimedia content as thecontent is being delivered over a telecommunications network, ratherthan waiting for the entire content to be delivered before presentingthe content. While video and audio are the most popular forms ofstreaming media, other forms of media can also be streamed, includingtext, image, and other data. Streaming offers several advantages overother delivery methods, such as immediate presentation of the contentwithout having to wait for the entire content to download. However,streaming also has its limitations. One of the major drawbacks ofstreaming is that the quality of a user's experience is highly dependenton network performance and bandwidth. For example, in the case of videostreaming, if the video data cannot be delivered to the user's device ata transmission rate that is faster than the rate at which the video datais rendered, playback of the video may freeze and the user's experienceof the video may be interrupted.

To improve user experience, a content provider that is distributingmultimedia content will often utilize one or more infrastructure serviceproviders, for example, a cloud computing service provider and/or acontent delivery network (CDN), to distribute the content. Theinfrastructure service provider may use a variety of techniques toimprove delivery performance and content availability. For example,CDNs, such as Akamai Technologies and Limelight Networks, providecontent delivery services by maintaining a large number of servers thatare distributed across multiple locations. When a request for thecontent is received, the request is directed to servers that are locatedclose to the requesting point (in network terms) and are well-performing(typically, not under severe load conditions).

Further complicating the technical environment, content providers mayallocate the distribution of content among two or more infrastructureservice providers for redundancy purposes, allowing distribution tocontinue if one service provider suffers an outage. Additionally,content data for a streaming session can be supplied from differentcontent providers. For example, in the case of editorial contentcombined with advertising content, the content provider for theeditorial content can be a publisher and the content provider for theadvertising content can be an advertising server or service provider.Content providers and infrastructure service providers may utilize aseparate, independently managed technical infrastructure and network fordelivery of their respective content data.

One infrastructure service provider may perform better in one situationwhile another service provider may perform better in a differentsituation. Technical conditions that can affect content deliveryperformance include, for example, the user device that is requesting thecontent, the access network to which the user device is connected, thetype of access network (such as mobile or broadband), intermediatenetworks, the service provider network or other infrastructure servicingthe delivery of the content, the geographic location of the user device,and the type and size of the content. The performance of a particularservice provider can also change over time, fluctuate regularly orirregularly, and be significantly impacted by unusual occurrences, suchas sudden changes in demand, outages, equipment failures, and securitybreaches. When multiple service providers are involved in distributingor supplying content, variations in performance from a single serviceprovider can have a significant impact on user experience. However,infrastructure service provider performance is difficult to determineaccurately, fairly, and comprehensively. Service provider performance isalso difficult to monitor in actual use (as opposed to by synthetictesting, for example using a probe or other testing point that does notmeasure the actual user content session), and is especially difficult todetermine from a user's perspective. Without performance measurementsand monitoring, it can be difficult to identify when a service provideris causing performance issues and the technical conditions under whichuser experience is affected, especially within a timeframe that allowsfor effective action.

The primary embodiment and secondary embodiment each may comprisesystems and methods for delivery, performance measurement, andperformance management of video to a user device in a networkedenvironment, utilizing modern digital video protocols, and utilizing thestandard video playback component that is present on the user's devicewithout additional software or software extensions added to user deviceapps or user device browsers. The primary embodiment (as well as thesecondary embodiment) may focus on video because video is an importantpart of many digital services and because video is sensitive to thesustained performance of infrastructure resources over a comparativelylong period of time. Playback of a given digital video can last for afew seconds, a few minutes, a few hours, or longer; and regardless ofthe length of time the video playback requires, in order to deliver thebest possible user experience the performance of infrastructureresources may need to be sustained for that user over at least thatperiod of time. Other embodiments include the delivery of data, image,text, audio, and other content that is not video, which is similarlysensitive to the performance of infrastructure resources, but generallydoes not require the volume of data that video requires, and thatnormally (except in the case of audio) does not need to be sustainedover as long a period of time compared to video content; thus, theprimary embodiment and secondary embodiment each represents one of themost challenging content environments, and therefore associatedinfrastructure resource and infrastructure resource service providerenvironments, to be considered.

The primary embodiment may focus on the delivery of on-demand videocontent, which means video content that is stored such that the videocan be played out to multiple users non-concurrently; in an on-demandscenario, each user can start playback when desired, without regard toany other user's playback of the video. Examples of on-demand videoenvironments include movies on demand, television shows on demand,playback of uploaded user videos, and similar store-and-playback videouse cases.

The secondary embodiment, which may be implemented as an alternative orin addition to the primary embodiment, may focus on the delivery oflinear video content, which means video content that is played outlinearly to multiple users concurrently; in a liner video scenario, wheneach new user starts watching the video program in progress, that userstarts watching at the same point within the video program at whichother users are concurrently watching, and all users watch concurrently.Examples of linear video environments include live events, such assports events or music concerts, as well as linear broadcasts, such asthe digital video stream of a television network broadcast; note thatlinear video content includes, but is not limited to, live videocontent. Also note that “concurrently” in this context does not meanprecisely simultaneously, e.g. to sub-second tolerance; just as when twousers watch a television broadcast concurrently, one over satellitetelevision and the other over cable television, there can be minordisparities, typically measured in seconds and less than a minute,between the arrival of the two telecasts, typically due to theprocessing and transport of the video signals through the two differenttelevision infrastructures. Similarly, two users watching the samelinear video program via the Internet, using two different devicesconnected to two different Internet access networks, may experiencesimilar minor disparities in the timing of the playback, typicallymeasured in seconds and less than a minute, between their two devices.

The primary embodiment and the secondary embodiment may differ in somerespects because of, among other reasons, differences in the underlyingprotocols for delivering video content in on-demand versus linearenvironments. Thus, both the primary embodiment and the secondaryembodiment are described herein in appropriate detail.

The techniques of the primary embodiment and the secondary embodimentmay be implemented on various systems and/or computing environmentscomprising one or more manifest file handlers, one or more segment fileservers, one or more cluster performance managers, one or more serviceprovider managers, one or more performance administrators, one or moreDNS Authoritative Name Servers, and networking devices, such as switchesand routers; optionally, the primary embodiment and the secondaryembodiment also comprise one or more non-index-file message handlers(also referred to herein as NIF message handlers), one or more segmentredirect processors, and/or one or more library storage servers. Allsuch components included in an implementation of the primary embodimentor the secondary embodiment may be hereafter referred to, individuallyand/or collectively, as infrastructure components. DNS AuthoritativeName Servers are DNS name servers that are authoritative for resolvinghostnames identifying the network of, a group of, or an individual oneof the infrastructure components into corresponding IP addresses. Theinfrastructure components can optionally be deployed in one or moreclusters of one or more units across a geographic area or a wide networkarea, for example the global Internet.

For example, referring now to FIG. 1, a block diagram is shownillustrating an example network environment within which embodiments ofa system 100 for delivery, performance measurement, and performancemanagement of video to a user device 118 may be implemented. In thisexample, environment includes an embodiment of the system 100, whichcomprises the following infrastructure components: a Domain Name System(DNS) authoritative name server 102, first cluster networking device104, first manifest file handler 106, first segment file server 108,second cluster networking device 110, second manifest file handler 112,and second segment file server 114.

In accordance with various embodiments discussed below, when user device118 (or other requesting device) makes a request for manifest files orvideo segment files using a URL that includes the hostname of manifestfile servers (and/or manifest file serving systems) 106 or 112, orsegment file servers 108 or 114, DNS Authoritative Name Server 102 mayresolve the hostname into one or more IP addresses according to any ofthe embodiments described herein. Requests for manifest files may behandled by manifest file handlers 106 or 112 (e.g., manifest fileservers and/or manifest file serving systems), which may include and/ormay be configured to operate in conjunction with one or more clusterperformance managers, service provider managers, and performanceadministrators according to any of the embodiments described herein.Requests for video segment files may be handled by segment file servers108 and 114, according to any of the embodiments described herein.

The components of system 100 may be coupled either directly orindirectly (via another component) to network 116. For example, in thisembodiment, DNS authoritative name server 102 may be coupled directly tonetwork 116 and first manifest handler 106 may be coupled indirectly tonetwork 116 via first cluster networking device 104. Networking devices104 and 110 can be, for example, routers, switches, or gateways. Network116 can be a public network, a private network, or a combination ofpublic and private. Network 116 may include a local area network (LAN),a wide area network (WAN), a wired network, a wireless network, atelephone network, such as a cellphone network, the Internet, the WorldWide Web, or any other desired network. Network 116 can use any desiredcommunication and/or network protocols.

Each component of system 100 is identified by one or more hostnamesspecific to that component. Optionally, a unique hostname can beassigned to each group of a given component type, with increasing levelsof specificity until individual components are identified. This can beuseful in implementations that include a large number of componentsdeployed in multiple distributed clusters with multiple components ateach cluster. For example, manifestserver.net can be the hostname thataddresses all manifest file servers of system 100, a.manifestserver.netcan be the hostname that addresses all manifest file servers at clusterA, and 1.a.manifestserver.net can be the hostname that addressesmanifest file server number 1 at cluster A. In these examples, net isthe top-level domain of the hostnames, manifestserver is thesecond-level domain of the hostnames, while a and 1.a are subdomains ofthe respective hostnames.

DNS authoritative name server 102 is a DNS name server that isauthoritative for resolving the hostnames of system 100. DNSauthoritative name server 102 may receive requests to resolve hostnamesthat identify a component, a group of components, or the network ofcomponents of system 100. A hostname may be resolved into one or moreInternet Protocol (IP) addresses that are assigned to the component orcomponents identified by the hostname and the IP addresses aretransmitted back in response to a request.

In this example, there are also components coupled to network 116 thatare not a part of system 100, including user device 118, contentprovider server 120, first infrastructure service provider server 122,and second infrastructure service provider server 124. Content providerserver 120 may be managed and operated by a content provider that wishesto distribute an adaptive streaming video. Content provider server 120may be, for example, a web server that hosts a website for the contentprovider. First infrastructure service provider server 122 may bemanaged and operated by a first infrastructure service provider that isdistributing the video for the content provider and the secondinfrastructure service provider server 124 may be managed and operatedby a second infrastructure service provider. To distribute the video,the content provider may publish a URL for a manifest file of the videoon the website. After the URL is published, a user can utilize userdevice 118 to visit the website and view the video. When the usernavigates to the website, the published URL is transmitted from contentprovider server 120 to user device 118. User device 118 may then requestthe manifest file of the video using the published URL. To assign aparticular delivery to an infrastructure service provider, the contentprovider may publish a URL that contains a hostname that references,directly or indirectly (such as through the use of a CNAME), theassigned service provider, rather than its own website, and the userdevice 118 then requests the manifest file of the video from theinfrastructure service provider.

Referring now to FIG. 2, a block diagram is shown of one embodiment of asystem 200 for measuring and managing the performance of adaptivestreaming video deliveries. System 200 includes networking device 202,manifest file handler 204, and segment file server 212. As shown in thisexample, in some embodiments a manifest file handler 204 may beimplemented as a single manifest server 204, while in other embodimentsa manifest file handler 204 may correspond to a manifest file servingsystem 204 including one or more separate servers designed andconfigured to perform separate tasks relating to configuring andproviding manifest files for adaptive streaming video. The manifest filehandler 204 and segment file server 212 may be connected to the Internet218 via networking device 202. Only one server of each type isillustrated in this figure for the sake of clarity; however, it isunderstood that system 200 can include any number of servers arrangedinto any number of clusters.

In this example, manifest file handler (e.g., manifest fileserver/serving system 204) further includes one or more clusterperformance managers 206, one or more service provider managers 208, andone or more source manifest file data stores 210. Manifest file handler204 may handle requests for master manifest files and variant manifestfiles, as described below. To process a request, manifest file handler204 may generate and/or configure an issued manifest file and transmitthe issued manifest file to a requesting device.

Cluster performance manager 206 may select the hostnames of servers orclusters of system 200 for URLs included in the issued manifest file.For example, to generate an issued master manifest file, manifest filehandler 204 may configure URLs that reference variant manifest files.For each URL, cluster performance manager 206 may select a manifest fileserver or cluster to handle the variant manifest file request. Selectionmay be performed according to any of the embodiments described hereinfor improving network performance. The hostname of the selected manifestfile server or cluster is included in the host field of the URL in theissued master manifest file.

For an issued variant manifest file, the host field of each URL cancontain the hostname of a segment file server or cluster of system 200or the hostname associated with a service provider. In one embodiment,service provider manager 208 determines the URL type (i.e., whether theURL designates a segment file server/cluster or a service provider) foreach URL in the issued variant manifest file based on distributionpolicies, distribution models, and performance and utilizationinformation received from performance administrator 214.

For URLs that designate a segment file server/cluster of system 200 inthe issued variant manifest file, cluster performance manager 206 mayselect the segment file server/cluster for handling the video segmentfile request using a process similar to the selection of a manifest fileserver or cluster. For URLs that reference an infrastructure serviceprovider, service provider manager 208 may select an infrastructureservice provider for handling the video segment file request. In oneembodiment, the infrastructure service provider is selected based ondistribution policies and performance information received fromperformance administrator 214, as discussed below.

Source manifest file data store 210 is a database or repository thatstores source manifest files. Each issued manifest file may be generatedand/or configured based on a source manifest file. When a request for amanifest file is received, the source manifest file can be identifiedbased on the URL of the requested manifest file, which is included inthe request. If an unexpired version of the source manifest file is notstored in source manifest file data store 210, manifest file handler 204can request the source manifest file from a server of the contentprovider or service provider.

Segment file server 212 may further include performance administrator214 and video segment files data store 216. In some embodiments, theperformance administrator 214 and/or video segment files data store 216might not be included within a segment file server 212, but instead maybe implemented as servers and/or systems operating separately from thesegment file server 212. Video segment files data store 216 may be adatabase or repository configured to store video segment files. Segmentfile server 212 may handle requests for video segment files. To processa request, the segment file server 212 identifies a video segment filestored in video segment file data store 216 based on the URL that isincluded in the request. If an unexpired version of the video segmentfile is not stored in video segment files data store 216, segment fileserver 212 can request the video segment file from a server of thecontent provider or its infrastructure service provider. In certainembodiments, cluster performance manager 206, manifest file server 204,or another infrastructure component may transmit a notification tosegment file server 212 or video segment files data store 216 when theissued variant manifest file is configured for a variant manifest filerequest. The notification may inform segment file server 212 or videosegment files data store 216 that it or another segment file server 212or video segment files data store 216 associated with it has beenselected for the delivery of a video segment file in the issued variantmanifest file. In response to receiving the notification, segment fileserver 212 or video segment files data store 216 may request the videosegment file immediately if an unexpired version of the video segmentfile is not already available for it to serve. Thus, the video segmentfile can be requested from the content provider or service providerbefore the user device makes a request for the video segment file, or inany event before segment file server 212 receives the request sent bythe user device. This can help reduce or eliminate delays in theprocessing of segment file requests for video segment files that need tobe retrieved from the content provider or service provider. Similarly,when segment file server 212 receives a request for the first videosegment file it will serve from a given issued manifest, it candetermine the next video segment file it will serve from that givenissued manifest and request that next video segment file immediately ifan unexpired version of that video segment file is not available.

Performance administrator 214 may record request attributes of segmentfile requests and transmission measurements of video segment filetransmissions. Request attributes include information such as the videosegment file requested, the encoding bitrate of the requested videosegment file, the service provider(s) delivering the other segments ofthe video for the session, information (such as IP address) identifyingthe access network that the request was received from, the type ofaccess network, and the device type, device model, the user agent of theuser device that made the request, other message headers included in therequest, and other information associated with the request. Transmissionmeasurements include the transmission rate at which the video segmentfile was transmitted to the user device, packet-level statisticalmeasurements of transmission (such as packet loss, packet retransmits,etc), the day and time of transmission, and the duration oftransmission. Based on this data that is recorded for each session,performance statistics, trends and reports can be generated for aspecific session, video, video category, content provider, serviceprovider, access network, user agent, or user device type, just to lista few examples.

In other embodiments, cluster performance manager 206, service providermanager 208, and performance administrator 214 can be implemented on oneor more physical servers separate from manifest file handler 204 andsegment file server 212. Source manifest files 210 and video segmentfiles 216 can also be stored on one or more storage devices separatefrom manifest file handler 204 and segment file server 212. For example,source manifest files 210 and video segment files 216 can be stored on anetwork attached storage (NAS) that is coupled to multiple manifest filehandlers (e.g., manifest file servers/clusters/serving systems) andmultiple segment file servers/clusters/nodes.

Optional Hostname Scheme

In the primary embodiment and secondary embodiment, the DNSAuthoritative Name Servers may resolve hostnames into IP addresses basedon a variety of factors as discussed throughout this disclosure. In anoptional aspect of the primary embodiment and the secondary embodiment,a hostname scheme is implemented via the DNS Authoritative Name Servers,wherein each group of a given infrastructure component type can beidentified by a hostname specific to that group, at increasing levels ofspecificity, including individual hostnames that specifically identifyindividual infrastructure component units; this optional aspect of theprimary embodiment and secondary embodiment may be useful in animplementation that includes a large number of infrastructure componentunits deployed in multiple distributed clusters comprising multipleindividual units each, but it is not required. Note also that while theexamples presented herein will make sense to a human reader, DNSAuthoritative Name Servers can resolve any hostname, which may becompletely abstract and include no significant characters, into an IPaddress, and therefore the human-readable significance of hostnamecharacter strings, while convenient in many circumstances, is alsooptional, and not required.

For example, for an implementation comprising in part 32 manifest filehandlers deployed in 8 clusters of 4 manifest file handler units each,wherein all units within a given cluster are located together and eachsuch cluster is located at a different network location from the otherclusters, the hostname scheme that is implemented might be:

-   -   indexhandler.net is the hostname that addresses all manifest        file handlers    -   a.indexhandler.net is a hostname that addresses all manifest        file handlers at location A    -   1.a.indexhandler.net is the hostname that addresses manifest        file handler number 1 at location A

In normal operation, when multiple IP addresses are returned by the DNSAuthoritative Name Servers for a hostname resolution, a requestingdevice may send requests for URLs containing that hostname to only asingle IP address, as long as that IP address is responding, for allrequests for URLs containing that hostname. Different requestingdevices, however, tend to use different IP addresses, as a consequenceof the behavior of ISP local name services, which rotate the order ofthe IP addresses they receive from an authoritative name server eachtime they use the cached hostname resolution. As a result of thisbehavior, resolving a hostname into a relatively static set of multipleIP addresses may tend to distribute requests of the URLs containing thathostname relatively evenly across all the IP addresses in the relativelystatic set. Thus, the manifest file handler, working in conjunction withthe cluster performance manager, can use a hostname scheme based onrelatively static hostname resolutions to execute segment file serverassignments at any level of request volume, using flexible series ofhostnames from specific to less specific to cluster to multi-cluster tonetwork.

Utilization of HTTP-Based Adaptive Streaming Video Delivery Protocols

In some cases, the primary embodiment and/or the secondary embodimentutilize may HTTP-based adaptive streaming video delivery protocols, suchas Apple's HTTP Live Streaming (HLS) protocol, Adobe's HTTP DynamicStreaming (HDS) protocol, Dynamic Adaptive Streaming over HTTP (DASH)developed under the Moving Picture Experts Group (MPEG) working group,and/or other similar protocols, which have been designed to workefficiently over large distributed HTTP networks such as the Internet.

Using adaptive streaming protocols, the video content (file or stream)is encoded into digital files at multiple bitrates (for example, 200Kbps, 400 Kbps, 600 Kbps, etc); each such bandwidth-specific digitalfile is then segmented consistently into small, sequential segments,typically multi-second segments (for example, each segment might be 10seconds long); within a group of such bandwidth-specific files relatingto the same video content item, all such bandwidth-specific files aresegmented consistently, at least in terms of time, such that each nthsegment of each such bandwidth-specific file represents the same timeportion of the original video file or stream (e.g., the first segment ofeach bandwidth-specific file represents the first 10 seconds of thevideo file or stream). The end user device is provided one or moremanifest files, sometimes referred to as manifest files or playlists,containing URLs or other address information that identify the segments,or is otherwise informed of the URLs or other address informationidentifying the segments. The segments are typically separate files, orseparate byte ranges within a file, and can be requested and/ordelivered individually; together, the segments represent a completevideo file in an on-demand video use case, or a continuous video streamin a linear video use case.

The video playback component on the end user device requests segmentssequentially, starting with a given bandwidth version, but then shiftingfrom one bandwidth version to another (as segments are requested orwithin segments, as provided by the protocol and the video playbackcomponent), either to a higher or lower bandwidth, as permitted orrequired by the actual performance characteristics measured at the userdevice of the arriving data packets comprising the segments. Shiftingfrom one bandwidth to another occurs at predetermined points coordinatedwithin all bandwidths, referred to as keyframes; this ensures that whenshifting occurs, it occurs at points coordinated from one bandwidth toanother and therefore changes the encoded bandwidth of the videodisplayed but does not change the actual video content displayed.

This upshifting or downshifting of the bandwidth segments requestedenables the video playback component to utilize the highest bandwidthversion of the video that can effectively be delivered to the userdevice, as measured at the user device as the delivery proceeds. Usingthe highest bandwidth version provides the user with the highest videodefinition achievable under the conditions; using a bandwidth versionthat can effectively be delivered to the user device under theconditions ensures that the video playback component receives data atleast at the rate at which the video is played, so that video playbackdoes not halt (or freeze) while waiting for the next amount of dataneeded to continue playback. Thus, adaptive streaming protocols aredesigned to provide a user with the highest definition of video that canbe played continuously (without freezing abnormally) under theconditions (network performance, server performance, service providerperformance, other infrastructure resource performance, and/orinfrastructure resource service provider performance) available at thetime the video is played back. This combination of highest deliverablebandwidth and continuous playback represents the best overall qualityvideo user experience available under the conditions present duringvideo playback. Adaptive streaming protocols are also thus designed toadapt to any changes that occur in the conditions during the videoplayback period, for example downshifting the video bandwidth requestedin the event that the arrival rate of video data packets slows. Insummary, adaptive streaming protocols both provide the best overallquality of video user experience possible under the conditions presentat the time of video playback and adapt to changes, if any, in theconditions as video playback occurs.

Once (in the on-demand video use case) or as (in the linear video usecase) the video is encoded and segmented and the manifest file iscreated or updated, the manifest file is provided to the user device.Typically the manifest file is itself identified by a URL. The manifestfile typically is a text file that contains URLs for other manifestfiles or URLs for video segment files, along with metadata (control anddescriptive information). A manifest file can be cacheable, meaning thatit is static or relatively static and that the URL that identifies itshould result in the return, from the digital service or its serviceproviders, of the same manifest file over a sustained period of time, orthe manifest file may be dynamic, meaning that the URL that identifiesit should result in the return, from the digital service or its serviceproviders, of manifest files that can change from one request to thenext.

Description in the Context of the Apple HLS Video Protocol

The primary embodiment and secondary embodiment will now be described inthe context of the Apple HLS video protocol. Accordingly, severalexamples discussed below may include reference to HLS manifest files.However, it should be understood that other adaptive streamingprotocols, including (but not limited to) DASH, HDS, and other adaptivestreaming protocols that utilize manifest files containing segment URLs,also may be supported in the primary embodiment and secondaryembodiment, although some details (for example, the file type of amanifest file or the segment files) may vary from those for HLS. Otherembodiments use adaptive streaming protocols that utilize manifest filescontaining file byte ranges, video delivery protocols other thanadaptive streaming protocols, and protocols other than video streamingprotocols as described later in this disclosure.

In the primary embodiment and secondary embodiment, HLS manifest files,which are M3U8 playlist files (and end in the file extension .m3u8), andvideo segment files, which are MPEG transport files (and end in the fileextension .ts), are initially prepared as usual, typically by thedigital service or by an infrastructure service provider working for thedigital service, for example a video encoding service.

HLS manifest files can comprise URLs of other HLS manifest files, or cancomprise URLs of video segment files, in either case along withmetadata; for example, the overall HLS manifest file for a given videomay contain URLs for six other HLS manifest files for the given video,each of which then contains segment URLs for that video at a givenbitrate. There can also be multiple HLS manifest files, or HLS manifestfile sets, associated with the same given video; for example, an HLSmanifest file for a given video that is utilized to deliver that videoto devices connected via a mobile wireless network might contain a setof three HLS manifest file URLs, with the first of the three HLSmanifest files containing URLs for video segment files at 200 Kbps, thesecond of the three HLS manifest files containing URLs for video segmentfiles at 400 Kbps, and the third of the three HLS manifest filescontaining URLs for video segment files at 600 Kbps, while a second HLSmanifest file for the same given video that is utilized to deliver thatsame given video to devices connected via a residential broadbandnetwork might contain a set of four HLS manifest file URLs, with thefirst of the four HLS manifest files containing URLs for video segmentfiles at 200 Kbps, the second of the four HLS manifest files containingURLs for video segment files at 600 Kbps, the third of the four HLSmanifest files containing URLs for video segment files at 1,000 Kbps,and the fourth of the four HLS manifest files containing URLs for videosegment files at 1,800 Kbps.

Multiple URLs can Address the same HLS Manifest file, Video SegmentFile, or other Object

In the primary embodiment and secondary embodiment, a given HLS manifestfile (or other object, such as a video segment file) can be addressed bymore than one URL, for example, by a first URL when the request for theHLS manifest file (or other object, such as a video segment file) ismade to the network of manifest file handlers, by a second URL when theHLS manifest file (or other object) is made to a content deliverynetwork used by the digital service, and then by a third URL when theHLS manifest file (or other object) is made directly to the digitalservice.

Note that when any intermediary service, for example the network ofmanifest file handlers or the digital service's content deliverynetwork, is used to service requests for any object or thing (includingan HLS manifest file or video segment file), the URL request to theintermediary service will generally be different from the URL request bywhich the intermediary service can request the object or thing directlyfrom the digital service or from another service from which it can bereceived. This is because when the intermediary service does not havethe object or thing, it will need to request it, and in the primaryembodiment and secondary embodiment this will occur at least the firsttime an HLS manifest file is requested from the network of manifest filehandlers and the first time a video segment file is requested from thenetwork of segment file servers. At this point, the manifest filehandler or the network of manifest file handlers will request the HLSmanifest file, or (respectively) the segment file server or network ofsegment file servers will request the video segment file, either fromthe digital service or from another service (for example, as will beseen, in the primary embodiment and secondary embodiment some URLrequests are made to the digital service's content delivery network,rather than to the digital service itself). If an object such as an HLSmanifest file or a video segment file were to be addressed by only asingle URL, the network of infrastructure components (including itscomponents) has no way of requesting the object from another service,since all requests for the given URL come to the network ofinfrastructure components—the network of infrastructure components wouldbe requesting the object from itself, circularly and infinitely withoutsuccess, which is a non-functional condition.

In other embodiments, objects (including, but not limited to, HLSmanifest files and video segment files) are requested by the network ofinfrastructure components using requests that do not requireInternet-standard URLs, or are uploaded to the network of infrastructurecomponents, in either case so that they can be addressed by a singleURL. These embodiment, however, are generally (though not always) lesseffective in practice than embodiments where an object can be addressedby more than one URL and the network of infrastructure components canuse a second URL to request an object for which it receives a requestcomprising a first URL, at least because (a) embodiments usingnon-Internet-standard addressing schemes are generally less flexible fordigital service providers and their infrastructure service providersthan embodiments that use Internet-standard URLs, and (b) an embodimentrequiring an upload of the object to the network of infrastructurecomponents before the object can be delivered through the network ofinfrastructure components either (i) requires that the digital servicecomplete and confirm the object upload to the network of infrastructurecomponents before publication of the URL, or (ii) sets up a “racecondition” between completion of the object upload to the network ofinfrastructure components and end user devices receiving the publishedURL and issuing requests for it; for all end users where the devicerequest for the URL happens more rapidly than the upload of the objectto the network of infrastructure components, the race is “lost” with theundesirable result that the object is not found on the network ofinfrastructure components and the user experience as a result is lesssatisfactory.

Description of URLs

Returning to the primary embodiment and secondary embodiment, for agiven video, the published URL for the HLS manifest file (that is, theURL for the manifest file that is provided to the end user device, e.g.,provided to an app running on the device, published as a web page objecton an HTML page provided to the browser on the device, published as aweb page object target provided to the browser on the device, etc.)contains, in the hostname field of the published URL, a hostnameassociated, directly or indirectly, with the network of manifest filehandlers. This will typically be a different hostname than thatcontained in the hostname field in other URLs that address otherinstances of HLS manifest files associated with the same given video,for example, the URL used to request the given video directly from thedigital service (a URL used to make a request, of any kind, directly toa digital service will hereafter be referred to as a “digital servicerequest URL”). Several examples of URL structures for an HLS manifestfile are described in the following paragraphs.

For a digital service using the internet domain digserv.com, the digitalservice request URL used to request a given HLS manifest file (as areminder, this is the URL used to request the given HLS manifest filedirectly from the digital service) might be:

-   -   http://indexfiles.digserv.com/firstindexfile.m3u8

For a network of manifest file handlers using the internet domainindexhandler.net, to request the given HLS manifest file from thenetwork of manifest file handlers, the published URL contains a hostnameassociated with the network of manifest file handlers, which in thisexample is:

-   -   http://digserv.indexhandler.net/firstindexfile.m3u8

The hostname digserv.indexhandler.net is within the domainindexhandler.net, and (to show an optional aspect of the primaryembodiment and secondary embodiment) includes a character stringdesignating, or associated with, the digital service, in order tocreate, within the domain associated with the network of manifest filehandlers, a subdomain that is designated for the digital service.

The character sting that designates the digital service does not,however, need to be included in the hostname; optionally, it can beincluded elsewhere in the URL, for example in the path. An example ofsuch a published URL would be

-   -   http://indexhandler.net/digserv/firstindexfile.m3u8

Illustrating another optional aspect of the primary embodiment andsecondary embodiment, the character string in the published URL thatdesignates the digital service can also be the hostname contained in thedigital service request URL (as a reminder, the URL used to request thegiven HLS manifest file directly from the digital service). An exampleof such a published URL would be:

-   -   http://digserv.indexhandler.net/indexfiles.digserv.com/firstindexfile.m3u8

This URL might look confusing, because it appears to have two hostnamesin it; however, there is only one hostname in a URL; all charactersafter the hostname, regardless of how they might look to the human eye,are part of the path of the URL; so in this example,digserv.indexhandler.net is the hostname in the URL, and the characterstring that immediately follows it, indexfiles.digserv.com, is part ofthe URL path, just as the characters firstindexfile are part of the URLpath. Note, however, that this example published URL contains within itthe character string that comprises the full URL used to request thegiven HLS manifest file directly from the digital service; this “secondURL character string within a first URL” can in some embodiments beuseful.

Another example published URL, using this structure and using themanifest file handler domain, without a subdomain, as the publishedhostname would be

-   -   http://indexhandler.net/indexfiles.digserv.com/firstindexfile.m3u8

Optionally, published URLs can be indirectly associated with the networkof manifest file handlers, e.g. through the use of CNAMEs

The hostnames in published URLs can be directly associated with thenetwork of manifest file handlers (in the examples above,digserv.indexhandler.net and indexhandler.net) or in another optionalaspect of the primary embodiment and secondary embodiment, can beindirectly associated with the network of manifest file handlers, forexample by using a hostname that is an alias for the interne domainassociated with the network of manifest file handlers. Typically, thisis implemented by using a CNAME (pronounced “see-name”), which is anInternet DNS standard method for using an alias hostname to represent acanonical hostname. An example consistent with the examples above andusing a CNAME is shown below.

The published URL used to request the given HLS manifest file from thenetwork of manifest file handlers might be:

-   -   http://alias.digserv.com/firstindexfile.m3u8

In this example, the hostname alias.digserv.com is not directlyassociated with the network of manifest file handlers. When a DNSresolution request for alias.digserv.com is received from a local DNSname server by the DNS name servers authoritative for that hostname(which are typically operated by the digital service or a DNS serviceprovider), the authoritative DNS name servers return a CNAME recordcontaining the canonical hostname in the data field; in this example,the canonical hostname would be digserv.indexhandler.net. The requestinglocal name server then issues a new DNS request for resolution of thecanonical hostname; once the local name server receives a responsecontaining one or more IP addresses, it will send the request for thepublished URL to one of those IP addresses. Thus the hostnamealias.digserv.com, which is used in the published URL, while notdirectly associated with the network of manifest file handlers, isindirectly associated with the network of manifest file handlers.

Note that the canonical hostname is not substituted into the publishedURL for the alias hostname; the published URL is sent by the requestingdevice, in the eventual URL request for the HLS manifest file, as it waspublished; the canonical hostname is only used for DNS resolution (bythe local name server; in typical operation, the local name server neversends the canonical hostname to the requesting device).

The CNAME process is useful at least in part because (a) when thedigital service publishes URLs containing alias hostnames, if and whenthe published URLs are visible to a human user (for example, if and whenthey are visible on a web page) the published URLs appear to the humanuser to refer to the digital service and its servers, rather than to thenetwork of manifest file handlers, while at the same time the requestsfor the published URLs will in fact be sent to the network of manifestfile handlers and (b) a digital service that publishes URLs containingalias hostnames can quickly and easily change from one network ofmanifest file handlers to another network of manifest file handlers,without changing all of its published URLs, simply by change thecanonical hostname it (or its DNS service provider) returns in responseto DNS resolution requests for the alias hostname. For example, usingthe CNAME-related example above, the digital service could change thecanonical hostname it returns in CNAME records fromdigserv.indexhandler.net to digserv.alternative.net; without changingany published URLs, requests for published URLs would then be directedto the network of manifest file handlers using the internet domainalternative.net.

Name Space Collisions

As shown in these examples, the published URL includes a characterstring that designates the digital service, located in variousembodiments in the hostname in the published URL, or in the URL path, orin another part of the URL, for example in a query string in the URL.Including a character string that designates the digital service in thepublished URL eliminates any risk of accidentally or randomlyduplicating URLs (sometimes referred to as “name space collisions”)across an operating network of infrastructure components that providesservices to multiple digital services; each digital service that usesthe network of infrastructure components, by including a characterstring that designates itself in the URLs it publishes, is free to useany other character strings it chooses in the remainder of each URL itpublishes.

Thus, each digital service is responsible for avoiding name spacecollisions within the name space delimited by the character string thatdesignates it, while the operator of the network of infrastructurecomponents is responsible for assuring that there are no collisionsamong the character strings that designate the digital services. Becausethe number of digital services that uses the network of infrastructurecomponents is typically not unmanageably large, in the primaryembodiment and secondary embodiment the operator of the network ofinfrastructure components manages the character strings that designatedigital services, either assigning a character string to, or approvingthe character string selected by, each digital service. In otherembodiments, the character strings that designate digital services areGUIDs, or other techniques are used to avoid collisions among thecharacter strings used by separate digital services.

The Manifest File Handler

In the primary embodiment and secondary embodiment there are multipledistributed instances of the manifest file handler, optionally organizedinto clusters wherein each cluster comprises multiple manifest filehandler instances; the hostname associated with the network of manifestfile handlers is resolved by the DNS Authoritative Name Servers to IPaddresses of one or more manifest file handler clusters or one or morespecific manifest file handlers based on any of, or any combination of:

-   -   manifest file handler or manifest file handler cluster network        location, e.g. relatively close in network terms (meaning a        manifest file handler or manifest file handler cluster that can        communicate over the network quickly, e.g. with less total        latency, than can at least some other manifest file handlers or        manifest file handler clusters) to any of, or any combination        of, the network location of the local name server making the        hostname resolution request, or to the estimated network        location of the requesting user device, or to the network        location from which a manifest file handler or manifest file        handler cluster can receive the requested HLS manifest files,        HLS manifest files associated with the digital service, or HLS        manifest files generally, or to the network location of the        digital service, or to the network location of an advertising        service or server associated with the digital service, or to        another network location associated with the digital service;    -   manifest file handler or manifest file handler cluster        geographic location;    -   association of the manifest file handler or manifest file        handler cluster with, its connection (direct or indirect) to, or        its location within, a specific network, e.g. the access network        that the local name server making the hostname resolution        request is connected to;    -   network performance between the manifest file handler or        manifest file handler cluster and any of, or any combination of,        the local name server making the hostname resolution request,        the estimated network location of the requesting user device, a        network location associated with the requesting user device or        the local name server making the hostname resolution request,        the network location from which a manifest file handler or        manifest file handler cluster can receive some or all of the        requested HLS manifest files, some or all HLS manifest files        associated with the digital service, or HLS manifest files        generally, the network location of the digital service, the        network location of an advertising service or server associated        with the digital service, or another network location associated        with the digital service;    -   manifest file handler or manifest file handler cluster        availability and utilization, both current and anticipated,        including (but not limited to) the availability of sufficient        capacity to process the HLS manifest file request;    -   a manifest file handler or manifest file handler cluster having        previously processed requests for the requested HLS manifest        file, requests for HLS manifest files associated with the same        video object, requests for HLS manifest files associated with        the same digital service, or requests for similar HLS manifest        files;    -   a manifest file handler or manifest file handler cluster        associated with, or optimized for, HLS manifest files associated        with on-demand video, HLS manifest files associated with linear        video, or HLS manifest files associated with a combination of        on-demand video and linear video;    -   manifest file handler or manifest file handler cluster        association with a subdomain contained in the hostname, or with        the digital service associated with the hostname;    -   the access network used by the local name server making the        hostname resolution request;    -   the network location or geographic location of the local name        server making the hostname resolution request.

In other embodiments, there are multiple distributed instances of themanifest file handler, optionally organized into clusters wherein eachcluster comprises multiple manifest file handler instances, and thehostname associated with the network of manifest file handlers isresolved by the DNS Authoritative Name Servers to IP addresses of one ormore specific manifest file handlers or manifest file handler clustersusing any of, or any combination of, round-robin DNS resolution, theInternet Anycast IP address numbering scheme, round-robin DNS resolutiontogether with the Internet Anycast IP address numbering scheme, randomDNS resolution, or another technique that resolves the hostnameassociated with the network of manifest file handlers to IP addresses ofspecific manifest file handlers or manifest file handler clusters anddistributes connections among a group of manifest file handlers. Inother embodiments, there are multiple instances of the manifest filehandler located in a single location and the hostname associated withthe network of manifest file handlers is resolved by the DNSAuthoritative Name Servers to IP addresses of specific manifest filehandlers using any of, or any combination of, the techniques disclosedfor resolving the hostname associated with the manifest file handler toIP addresses of specific manifest file handlers or manifest file handlerclusters in the primary embodiment and secondary embodiment, or otherembodiments with multiple distributed instances of the manifest filehandler. In other embodiments, there is only a single instance of themanifest file handler and the hostname associated with the network ofmanifest file handlers is resolved by the DNS Authoritative Name Serversto IP address(es) associated with that instance.

In other embodiments, the manifest file handler is invoked through othermethods, including alternative methods of resolving the hostname in thepublished URL (such as initially returning DNS name server records[where the DNS record type is set to “NS”] that identify name serversthat will then resolve the hostname directly to the IP addresses ofmanifest file handlers or optional manifest file handler clusters),through issuance of an HTTP 302 Redirect message (a standard HTTPmessage that instructs a device to request a second URL in place of thefirst requested URL) or other HTTP message, through using another methodof directly or indirectly addressing the network of manifest filehandlers, a cluster or group of manifest file handlers, or a specificmanifest file handler in the published URL (for example, by placing anIP address associated with a manifest file handler in the host field ofthe URL), by addressing the HLS manifest file using a method other thana URL, by proxying the request to the manifest file handler, by use of anetwork switch to switch requests for the HLS manifest file to themanifest file handler (including based on the contents of the URLrequesting the HLS manifest file), by intercepting the request anddiverting it to the manifest file handler, by placing the manifest filehandler in-line between the requesting device and the manifest filesource, or by other methods of directing the HLS manifest file requestto the manifest file handler. In these other embodiments, the manifestfile handler selected to receive the HLS manifest file request is basedon any of, or any combination of, the bases for selecting a manifestfile handler as disclosed in the primary embodiment and secondaryembodiment; the user agent identified in the HLS manifest file requestmessage; the requesting user device or device class or type; the accessnetwork used by the requesting user device; the IP address, or part ofthe IP address, associated with the requesting user device; or thenetwork location, geographic location, or Global Positioning System(GPS) coordinates of the requesting user device.

In other embodiments, one of these disclosed techniques (as disclosed inthe primary embodiment and secondary embodiment, other embodiments withmultiple distributed instances of the manifest file handler, otherembodiments with multiple instances of the manifest file handler locatedin a single location, other embodiments with a single instances of themanifest file handler, and other embodiments in which the manifest filehandler is invoked through other methods) is combined with one or moreother of these techniques to direct requests to a manifest file handler.For example, some of these other embodiments include: multipledistributed instances of the manifest file handler, with multipleinstances of the manifest file handler at each location, and a switch ateach location; the name servers of these exemplary other embodimentsresolve the hostname associated with the network of manifest filehandlers to the IP address(es) of one or more switches, selecting aswitch that corresponds to the location of a cluster of manifest filehandlers that is relatively close in network terms to the local nameserver making the hostname resolution request; and the switch, whichthen receives the HLS manifest file request from the requesting userdevice, selects a manifest file handler (and switches the request to theselected manifest file handler) based on any of, or any combination of:

-   -   the manifest file handler's association with the same cluster of        infrastructure components that the switch is associated with;    -   the manifest file handler's association with a different cluster        of infrastructure components than the switch is associated with,        and the cluster associated with the manifest file handler is        closer, in network terms, to the network location of the        requesting user device;    -   the manifest file handler's association with a different cluster        of infrastructure components than the switch is associated with,        and the cluster associated with the manifest file handler is        better performing, in network terms, to the network location of        the requesting user device or a network location associated with        the requesting user device;    -   manifest file handler availability and utilization, both current        and anticipated, including (but not limited to) the availability        of sufficient capacity to process the HLS manifest file request;    -   a manifest file handler having previously processed requests for        the requested HLS manifest file, requests for HLS manifest files        associated with the same video object, requests for HLS manifest        files associated with the same digital service, or requests for        similar HLS manifest files;    -   manifest file handler association with a subdomain contained in        the hostname, or with the digital service associated with the        hostname or with the requested HLS manifest file;    -   manifest file handler association with a portion of the HLS        manifest file request URL or contents of the HLS manifest file        request message, such as the user agent identified in the HLS        manifest file request message;    -   manifest file handler association with, or optimization for, HLS        manifest files associated with on-demand video, HLS manifest        files associated with linear video, or HLS manifest files        associated with a combination of on-demand video and linear        video;    -   the requesting user device or user agent;    -   the access network used by the requesting user device;    -   round-robin rotation of HLS manifest file requests among        manifest file handlers;    -   deterministic distribution of HLS manifest file requests among        manifest file handlers, for example using a protocol such as        Cache Array Routing Protocol (CARP) taking the HLS manifest file        request URL, or a portion thereof, as the input; or (m) random        distribution of HLS manifest file requests among manifest file        handlers.

Determining a Location that is Close, in Network Terms, to AnotherLocation or Determining Network Distance

In the primary embodiment and secondary embodiment (and also in otherembodiments described herein in addition to the primary embodiment andsecondary embodiment), various entities are described, selected,designated, or considered as being “close, in network terms” to anotherentity; such entities include, but are not limited to: components of thenetwork of infrastructure components; components of, or that are relatedto, infrastructure service providers, ISPs or other access networks,intermediate networks, the Internet, networks that comprise theInternet, and mobile networks; and other network-related components andlocations. Entities related to the network of infrastructure componentsthat may be described, selected, designated, or considered in this wayinclude, but are not limited to, manifest file handlers, segment fileservers, DNS Authoritative Name Servers, cluster performance managers,service provider managers, performance administrators, networkingdevices such as switches and routers, optional NIF Message Handlers,optional segment redirect processors, optional Library Storage Servers,other infrastructure components, groups or clusters of any of these,infrastructure components generally, routers, switches, and otherinfrastructure elements related to the network of infrastructurecomponents.

Determining a location that is close, in network terms, to a secondlocation, or that is closer than other locations, in network terms, to asecond location, or determining the distance in network terms between afirst network location and a second network location (e.g., a requestingdevice and one or more infrastructure components) can be implemented byusing any of, or any combination of, all or part of: the IP addresses ofone or both of the two network locations; other Internet addressinformation related to one or both of the two network locations, such asIP address blocks, IP address ranges, or Autonomous System Numbers;Internet routing information related to one or both of the two networklocations, such as inter-AS or intra-AS routing tables; connectivity orutilization information related to one or both of the two networklocations (for example, the capacity of one or more router ports, or theutilization of one or more router ports, related to one or both of thetwo network locations); performance measurements, including speed,throughput, latency, jitter, or other network performancecharacteristics, between two network locations, wherein each of the twolocations comprising the measured pair of locations is either one of thelocations between which the distance or determination of closeness isbeing determined or is a location related to one of the locationsbetween which the distance or determination of closeness is beingdetermined; a network map; a network database, comprising networkaddresses, address ranges, or other network information along withlocation information, distance information, performance information, orother information that can be used to determine the distance between twolocations or closeness of one location to another.

Network performance measurements can comprise any of, or any combinationof: current, recent, or past network performance measurements; networkperformance measurements for comparable time periods, such as hour ofday, day of week, week or month of year; or network performancemeasurements for periods defined by comparable network conditions, suchas a measurement of the overall load on the network, or of the load on agiven region of the network or point in the network; or networkperformance measurements for periods defined by comparable otherconditions, such as “the Friday after Thanksgiving,” “Super BowlSunday,” “during the FIFA World Cup tournament,” or “concurrent with amajor software update release”.

URL Requests other than URLs Requesting an HLS Manifest File

Returning to the primary embodiment and secondary embodiment, anoptional aspect of the primary embodiment and secondary embodiment isthe ability to handle URL requests other than URLs requesting an HLSmanifest file, such as URL requests that precede a URL requesting an HLSmanifest file, or other URLs that do not directly request an HLSmanifest file. An important example of this optional aspect of theprimary embodiment and secondary embodiment is the use by digitalservices of device detection. Some digital services, in some settings,publish a single URL that will provide access to a given video acrossall device types and video protocols, supported by a device detectionservice that is provided either by the digital service, aninfrastructure service provider, or another entity. For example, formany digital service providers it is desirable to publish a mobilewebsite wherein a given mobile website page is accessible from multipledifferent mobile device types and their respective browsers (in thisway, the digital service only needs to develop, maintain, and update asingle mobile website, rather than multiple mobile websites, one foreach distinct device type); this is technically straightforward toexecute in HTML and HTMLS and is well-understood in the art. Across-device web site page, however, might contain a URL that, whenrequested, will result in playback of a video; however, while thewebsite page may be readily rendered by the various browsers availableacross different devices, different devices often use different videoprotocols. The problem, then, is how to publish a webpage that can berendered across multiple devices and that contains a URL that results inplayback of a given video using the specific video protocol of each ofthose multiple devices.

One solution to this problem is to publish a single URL which accesses adevice detection service, which then detects the device type (typicallyby inspecting the user agent identifier included with the HTTP requestin which the URL is sent) and returns an HTTP 302 Redirect messageinstructing the device to request another URL (this returned URL issometimes referred to as a “redirect URL” to distinguish it from theinitially requested URL); the redirect URL is typically specific to thevideo protocol of the device (the redirect URL does not have to be, forexample it could result in yet another HTTP 302 Redirect message,however, multiple HTTP 302 Redirects in sequence is currently notsupported across all devices or by all manufacturers, and so is notcommonly implemented at this time). Described in the context of theApple HLS video protocol, then, in this scenario the initial URL wouldnot be for an HLS manifest file and would not end in the file extension.m3u8.

HLS Manifest Files

Continuing with the primary embodiment and secondary embodiment, as areminder (and as previously discussed), an HLS manifest file maycomprise URLs of other HLS manifest files, or may comprise URLs of videosegment files (in either case, along with metadata). For clarity andreadability, the following designations will be used in this disclosure:

-   -   an HLS manifest file that is obtained from the digital service        (or from the digital service's infrastructure service        provider(s), or another manifest file provider) will be referred        to as a “source” HLS manifest file;    -   an HLS manifest file that is configured by the manifest file        handler (typically in response to a request from a user device,        and which typically will be returned to the device in response        to the request) will be referred to as an “issued” HLS manifest        file;    -   an HLS manifest file that comprises URLs of other HLS manifest        files (along with control, descriptive, and other information)        will be referred to as a “Master” HLS manifest file;    -   an HLS manifest file that comprises URLs of video segment files        (along with control, descriptive, and other information) will be        referred to as a “Variant” HLS manifest file.    -   the URLs contained within a Master HLS manifest file, which are        the URLs of Variant HLS manifest files, will be referred to as        “Variant HLS manifest file URLs.”

Continuing with the primary embodiment and secondary embodiment, toinitiate playback of HLS video, the requesting device sends an initialdevice request for the HLS manifest file; for clarity, this is the firstrequest for an HLS manifest file associated with the particular videothat the requesting device sends. The manifest file handler begins theprocessing of this initial device request by (a) determining whether ithas available for processing a complete current set of source HLSmanifest files associated with the URL contained in the initial devicerequest for the HLS manifest file, and (b) assigning a Session ID. Eachof these is now described in more detail.

Source HLS Manifest files

When the manifest file handler receives an initial device request for anHLS manifest file, if the manifest file handler already has available acomplete current set of source HLS manifest files related to the initialHLS manifest file request, the manifest file handler will configure anHLS manifest file to be returned in response to the request. A set ofsource HLS manifest files related to the initial device request for anHLS manifest file comprises all of the HLS manifest files that can beobtained (from the digital service, its infrastructure serviceprovider(s), or another manifest file provider) as a result of theinitial device request for an HLS manifest file, including any and allVariant HLS manifest files referenced, directly or indirectly (e.g.,through other manifest files; HLS currently supports only a single setof Variant HLS manifest files, and Variant HLS manifest files thatcontain URLs of other Variant HLS manifest files are not supported;however, this may change in the future and/or in the context of adaptivestreaming video protocols other than HLS). For example, the set ofsource HLS manifest files related to the initial device request for anHLS manifest file can be determined by parsing the initially-requestedHLS manifest file and requesting the Variant HLS manifest filesreferenced therein (if any).

In an optional aspect of the primary embodiment and secondaryembodiment, the process of requesting a complete current set of HLSmanifest files may be extended by the manifest file handler (or, inother embodiments, by another infrastructure component, such as the NIFMessage Handler) by initiating additional requests for theinitially-requested HLS manifest file and/or for non-index-file URLsthat precede the initial device request for an HLS manifest file; andspecifying alternative user agents and IP addresses in the HTTPX-Forwarded-For header in those additional requests, thus determiningthe availability of, and retrieving, other available versions (if any)of the initially-requested HLS manifest file for different device typesand different access networks or access network types, or combinationsof device types and access network types; then parsing the returnedMaster HLS manifest files and requesting any further Variant HLSmanifest files contained in the first returned Master HLS manifestfiles, again specifying alternative user agents and IP addresses in theHTTP X-Forwarded-For header in those requests, and continuing thisprocess until no more Variant HLS manifest files are discovered.

In an optional aspect of the primary embodiment and secondaryembodiment, this process may also be extended by the manifest filehandler (or, in other embodiments, by another infrastructure component,such as the NIF Message Handler) by initiating additional requests forthe initially-requested HLS manifest file and specifying in theseadditional requests additional infrastructure service providersproviding infrastructure resource services to, or otherwise associatedwith, the digital service.

Alternatively, or in addition, a complete set of source HLS manifestfiles can also be directly provided to the manifest file handler, e.g,from the digital service, its infrastructure service provider(s), oranother manifest file provider, upon the completion of the encoding andsegmenting process of the adaptive streaming video protocol (aspreviously described).

If the manifest file handler does not already have available a completecurrent set of source HLS manifest files related to the initial devicerequest for the HLS manifest file, for example if this is the firstrequest for the requested HLS manifest file and consequently themanifest file handler has never before requested or received the set ofsource HLS manifest files, or as another example if the manifest filehandler has a set of source HLS manifest files in storage, but thestored set of source HLS manifest files contains at least one HLSmanifest file that has expired, has not been updated. or is otherwisenot current, then the manifest file handler (or another infrastructurecomponent) will make requests for all of, or the needed parts of, theset of source HLS manifest files related to the initial device requestfor an HLS manifest file. When the manifest file handler has, and/or hasreceived, enough of the source HLS manifest file set to continueprocessing, processing proceeds; thus, completing the set of requestsfor all of, or the needed parts of, the set of source HLS manifest filescan be carried out at the same time that processing continues.Optionally, the manifest file handler can wait until it has received allof the source HLS manifest file set before processing proceeds.

To make a digital service URL request for all or the needed part of theset of source HLS manifest files, the manifest file handler willdetermine, for each such request, the URL to use in the digital serviceURL request (this URL will hereafter be referred to as the “digitalservice URL”). To make a URL request for all or the needed part of theset of source HLS manifest files to an infrastructure service providerassociated with the digital service, the manifest file handler willdetermine, for each such request, the URL to use in the service providerURL request (this URL will hereafter be referred to as the “serviceprovider URL”). In order to compose digital service URLs and serviceprovider URLs, the manifest file handler (and other infrastructurecomponents) use one or more hostname authority records, which arecontained in a hostname authorities file.

In the case of an initial device request for the HLS manifest file, themanifest file handler uses the hostname authority record (contained inthe hostname authorities file) related to the character string,contained in the requested URL, that identifies the digital service; asa reminder, this character string can be the hostname contained in therequested URL, or optionally this character string can be included inthe URL path, or can be included elsewhere in the URL. The manifest filehandler looks up this character string in the hostname authorities file,reads the matching hostname authority record, retrieves the hostname tobe used in digital service URL requests from the hostname authorityrecord, and then composes the URL for the digital service URL requestand makes the request. If the URL contained in the initial devicerequest for an HLS manifest file is of the type discussed earlier thatcontains a “second URL character string within a first URL,” then therequested URL already contains all of the character strings necessary tocompose the digital service request URL (which is typically the “secondURL character string” within the “first URL”, plus the HTTP method,“http://”); in this case, although no additional character strings areneeded, the hostname authority record is still used to verify that thedigital service is authorized to use the network of manifest filehandlers (if there is no entry in the hostname authorities file for thecharacter string(s) identifying the digital service, the digital serviceis not authorized to use the network of manifest file handlers, nofurther processing of the initial device request for the HLS manifestfile is performed, and an HTTP 404 File Not Found error code is returnedto the requesting device).

In the case of an HLS manifest file that is a Variant HLS manifest file,the digital service URL for a Variant HLS manifest file will oftensimply be the source Variant HLS manifest file URL (as previouslydescribed, contained in a Master HLS manifest file received directlyfrom the digital service, its infrastructure service provider(s), oranother manifest file provider); in other cases, the Master HLS manifestfile will comprise service provider URLs rather than digital serviceURLs. If the Master HLS manifest file contains digital service URLs, butthe source Variant HLS manifest files are retrieved from the digitalservice's infrastructure service provider (rather than directly from thedigital service), the service provider URL may instead be derived inpart from the digital service URL contained in the source Variant HLSmanifest file, typically by changing the hostname in the source VariantHLS manifest file URL.

For example, to direct digital service URL requests to a contentdelivery network used by the digital service, if the source Variant HLSmanifest file URL is the URL by which the Variant HLS manifest file canbe requested directly from the digital service, it would be modified toreplace the digital service's hostname with a hostname identifying, orassociated directly or indirectly with, the content delivery network(one or more additions to, or modifications to, the URL path may also berequired; generally, all such modifications necessary to derive a URLthat will direct digital service requests to an infrastructure serviceprovider such as a content delivery network are known in advance, arerepeatable, and are applicable to groups of URLs, potentially includingall of the service provider URLs related to a given digital service).

In the primary embodiment and secondary embodiment, the manifest filehandler uses a hostname authority record related to the digital service,typically identified within the hostname authorities file by a characterstring that identifies the digital service, to determine the hostname toinclude in the service provider URL, to determine any additionalinformation necessary to properly configure the digital service URL(including the path portion of the digital service URL), and to properlyconfigure the digital service URL request message. In the primaryembodiment and secondary embodiment, the character string thatidentifies the digital service is contained in the requested URL orcontained in the source Variant HLS manifest file URL, while in otherembodiments, the character string that identifies the digital servicemay be another character string.

Hostname Authority Records and Hostname Authorities File

Describing in more detail the hostname authority records and hostnameauthorities file as implemented in the primary embodiment and secondaryembodiment, infrastructure components that make digital service URLrequests, including manifest file handlers and segment file servers, mayuse one or more hostname authority records in conjunction with makingthe digital service URL request. In the primary embodiment and secondaryembodiment, hostname authority records are maintained in a hostnameauthorities file, which is updated concurrently across infrastructurecomponents at which hostname authority records are used. Hostnameauthority records can be used in at least three ways: (a) to establishthe digital service URL hostnames that correspond to published URLhostnames and/or character strings inserted into the URL and that can beused to construct the appropriate URL for a digital service URL requestcorresponding to the received published URL request, when one is needed;(b) to establish that a given digital service is authorized to use thenetwork of infrastructure components, and in the case of manifest filehandlers, to determine that a given digital service is authorized to usethe network of manifest file handlers, which is especially important inthe previously-described optional aspect of the primary embodiment andsecondary embodiment wherein the URL contained in the initial devicerequest for an HLS manifest file is of the type as discussed earlierthat contains a “second URL character string within a first URL,”wherein the published URL received by the infrastructure componentcontains within it the full character string comprising the digitalservice URL used in the digital service URL request; and (c) as arepository for, and source of, additional hostnames and characterstrings for non-manifest file URL requests and other similar URLrequests.

Note that the hostname authority records contained in the hostnameauthorities file may be used in conjunction with the published URLs thatare received in URL requests, e.g. an initial device request for an HLSmanifest file received from an end user device. When the digital serviceis using the CNAME technique in conjunction with its published URLs, aspreviously described, the hostname that appears in the published URLs isnot the hostname resolved by the DNS Authoritative Name Servers;however, the network of manifest file handlers may know of the hostnamepublished in the digital service's URLs, or alternatively may know ofanother character string identifying the digital service and present inthe digital service's published URLs, as at least one of these will beused in the hostname authority records associated with that digitalservice.

Optionally, the hostname authorities file(s) can be encrypted, digitallysigned, used in conjunction with a hash value, or similarly protectedfrom tampering by unauthorized parties. Considering the role of thehostname authorities file in the video delivery process—at leastauthorizing, and in the case where identifying character strings thatare not hostnames are used, functionally enabling, retrieval of sourcemanifest files and video segment files—this added level of securityfurther increases the difficulty of gaining unauthorized access to, anduse of, the network of infrastructure components.

In other embodiments, hostname authority records are maintained inmultiple hostname authorities files, each of which is updateconcurrently across infrastructure components at which that hostnameauthorities file is used, and each of which comprises hostname authorityrecords that those infrastructure components use; for example, aseparate hostname authorities file may be maintained for each separatetype of infrastructure component (e.g., a hostname authorities file forthe manifest file handlers and a separate hostname authorities file forthe segment file servers, etc), or as another example, a separatehostname authorities file may be maintained for each separate region inwhich the network of infrastructure components operates (e.g., aregional hostname authorities file for North America, a separatehostname authorities file for Europe, a separate hostname authoritiesfile for China, and a separate hostname authorities file for the rest ofthe world).

In other embodiments, hostname authority records are maintained inmultiple hostname authorities files managed in another way; aremaintained as individual records rather than aggregated into files; areaccessed via one or more APIs that operate within, or are provided bythe operator of, the network of infrastructure components; are accessedvia one or more APIs operated by digital services that use the networkof infrastructure components; and/or are accessed via one or more APIsoperated by parties other than the digital services that use the networkof infrastructure components.

In other embodiments, hostname authority records are not used at all.However, note that these other embodiments would be required to either(a) not restrict usage to digital services that are authorized to usethe network of infrastructure components, or (b) use otherauthentication techniques, such as digitally signed URLs, operationalrestriction to a private network address space, access control lists,and other authentication techniques. An example is a network ofinfrastructure components that supports the type of URL discussedearlier that contains a “second URL character string within a firstURL,” but does not use a hostname authority record or its equivalent toconfirm that the digital service is authorized to use the network ofmanifest file handlers; such a system would either (a) not limit usageto authorized digital services, since any digital service could simplyinsert the manifest file handler's hostname into its URLs, in the mannerdescribed earlier that creates a “second URL character string within afirst URL,” which as has been noted contains all the charactersnecessary to create the digital service URL with no additional input,and therefore without an authorization mechanism would result in the URLbeing processed, and the video request being serviced by, the network ofinfrastructure components; or (b) require another authenticationtechnique.

In other embodiments, some infrastructure components use hostnameauthority records as described while other infrastructure components donot use hostname authority records, and accordingly the infrastructurecomponents that do not use hostname authority records, as described,either use one or more other authentication techniques or do notrestrict usage to authorized digital services.

Source HLS Manifest Files Continued

Optionally, the process of requesting all of, or the needed part of, thecomplete current set of source HLS manifest files related to the initialdevice request for an HLS manifest file may be further extended toaddress known, expected, or possible variations of the initial devicerequest for an HLS manifest file. As has been previously described, insome cases there may be multiple HLS manifest file sets associated withthe same given video, for example to address variations in devices andconnections, such as the example provided previously wherein differentHLS manifest file sets associated with the same given video are utilizedto deliver the given video to, in the first case, devices connected viaa mobile wireless network, and in the second case, to devices connectedvia a residential broadband network. In this optional aspect of theprimary embodiment and secondary embodiment, the manifest file handler,NIF Message Handler, or other infrastructure component also makes one ormore additional HTTP requests, including properly formatted requestURLs, that incorporate one or both of: (a) specifying one or more useragents other than the user agent specified in the initial device requestfor the HLS manifest file; and/or (b) specifying one or more othernetworks than the network associated with the requesting user device,including by utilizing one or more other HTTP headers (such as the HTTPX-Forwarded-For header) and including an IP address associated with suchother network or other network-identifying information.

Optionally, the complete current set of source HLS manifest files,related to an initial device request for an HLS manifest file or relatedto all possible meaningful variations of an initial device request foran HLS manifest file, can be regularly, periodically, or on demandrequested apart from, such as in advance of, any device request for theHLS manifest file, including an initial device request for the HLSmanifest file or a device request for an updated HLS manifest file. Forexample, in the secondary embodiment (which, as a reminder, focuses onthe delivery of linear video content), it may be advantageous to requestupdates to HLS manifest files in advance of any device request for theupdated HLS manifest file.

Alternatively, or in addition, a complete current set of source HLSmanifest files can also be directly provided to the manifest filehandler, e.g., from the digital service, its infrastructure serviceprovider(s), or another manifest file provider, upon the completion ofthe encoding and segmenting process (as previously described foradaptive bitrate streaming).

In other embodiments, the manifest file handler begins the processing ofthe initial device request for the HLS manifest file by determiningwhether it has available for processing the needed portion of thecomplete current set of source HLS manifest files (associated with theURL contained in the initial device request for the HLS manifest file),and if it does, continues to the next step without requesting any otherportion of the complete current set of source HLS manifest files; inthese embodiments, portions of the complete current set of source HLSmanifest files are requested only as needed.

Assigning a Session ID

Returning to the primary embodiment and secondary embodiment, aspreviously described the manifest file handler may begin the processingof the initial device request for the HLS manifest file by (a)determining whether it has available for processing a complete currentset of source HLS manifest files associated with the URL contained inthe initial device request for the HLS manifest file, and (b) assigninga Session ID. Turning now to assigning a Session ID, the manifest filehandler receives the initial device request for an HLS manifest file andassigns a Global Unique Identifier (GUID) to the session; once assignedto a session, this will be referred to as the Session ID.

In the first embodiment and second embodiment, the manifest file handlermay obtain the GUID by generating it. In other cases, when the manifestfile handler receives an initial request for an HLS manifest file, themanifest file handler may obtain a GUID to be assigned to the session byany of, or any combination of, or any concatenation of: recording a GUIDprovided in the URL request or message; performing a lookup in a tableor file; interacting with an API, including (but not limited to) an APIof the digital service, an infrastructure service provider, aGUID-generation service, or another entity; or otherwise obtaining aGUID. In other embodiments, when the manifest file handler receives aninitial request for an HLS manifest file, the manifest file handler willassign a session identifier other than a GUID to the session (therebycreating an optional alternative form of Session ID), obtaining thesession identifier by any of, or any combination of, or anyconcatenation of: generating, performing a lookup of, or obtaining asession identifier other than a GUID; recording a GUID or other sessionidentifier provided in the URL request or message; deriving a sessionidentifier from the date, time, location, or other current or priorinformation related to the URL request or message; deriving a sessionidentifier from one or more items related to, or contained in, the URLrequest or message, such as the IP address or access network from whichthe request was sent, the requested video content or informationassociated with the requested video content, or the TCP sequence number,TCP acknowledgement number, TCP checksum, other TCP or other protocolinformation from the underlying TCP connection or other protocol relatedto the transport of the URL request or message; or interacting with anAPI of the digital service, an infrastructure service provider, anaccess network, or another entity to generate, derive, or obtain asession identifier.

In an optional aspect of other embodiments, the Session ID mayoptionally additionally include a sub-session identifier. In anotheroptional aspect of other embodiments, the Session ID may be additionallyassociated with other parameters or information, which may or may not beunique to the session, that is contained in, derived from, or related tothe URL request or message, or that is obtained through interacting withan API of the digital service, an infrastructure service provider, anaccess network, or another entity, or that is obtained from a databaselookup; for example, the Session ID may be associated with a useridentifier included in the query string as a parameter. Including asub-session identifier in the Session ID and/or associating the SessionID with other information in this way enables subsequent resourceallocation and prioritization, infrastructure service providerassignment, and other video delivery resource decisions, as well asaggregation and other statistical manipulation of session information,across multiple videos (for example, multiple discrete on-demand shortvideos that are selected by a user and played back on the user's device)and across all sessions or any group comprising more than one sessionaccording to the one or more associated information values orparameters.

Processing the Initial Device Request for an HLS Manifest File

Continuing with the manifest file handler's processing of the initialdevice request for an HLS manifest file, the manifest file handler mayconfigure an HLS manifest file to be returned to the requesting device(hereafter referred to as an issued HLS manifest file). Generally, theissued HLS manifest file may be configured based on the source HLSmanifest file corresponding to the URL contained in the HLS manifestfile request; each URL in the issued HLS manifest file is configuredbased on the corresponding URL in the source HLS manifest file. Thedetails of the issued HLS manifest file configuration depend in part onwhether the requested HLS manifest file is a Master HLS manifest file(as a reminder, comprises Variant HLS manifest file URLs) or a VariantHLS manifest file (as a reminder, comprises video segment file URLs).

Master HLS Manifest files: HLS Manifest Files that Comprise Variant HLSManifest File URLs

If the requested HLS manifest file is a Master HLS manifest file, themanifest file handler will configure an issued HLS manifest file that isalso a Master HLS manifest file, and that comprises Variant HLS manifestfile URLs wherein (a) the hostname configured in each Variant HLSmanifest file URL is associated with the manifest file handler, anothermanifest file handler, a manifest file handler cluster, or the networkof manifest file handlers; (b) the URL path configured in each VariantHLS manifest file URL includes the assigned Session ID; (c) the URL pathconfigured in each Variant HLS manifest file URL also includes thehostname of the digital service (contained in the initial request for anHLS manifest file) or a character string that designates the digitalservice associated with the initial request for an HLS manifest file,wherein in either case the digital service is authorized to use thenetwork of infrastructure components; and (d) the URL path configured ineach Variant HLS manifest file URL includes the path of thecorresponding URL in the source Master HLS manifest file.

In the primary embodiment and secondary embodiment, these aspects of theissued Variant HLS manifest file URLs are implemented by configuringeach issued Variant HLS manifest file URL based on the correspondingsource Variant HLS manifest file URL (contained in the source Master HLSmanifest file), incorporating these four elements, and using thehostname authorities file to confirm authorization of the digitalservice to use the network of infrastructure components and/or to lookup the character string that designates the digital service associatedwith the request for an HLS manifest file. Optionally, when applicable,authorization of the digital service to use the network ofinfrastructure components can be confirmed subsequently, for example atthe time an issued Variant HLS manifest file is requested from thenetwork of manifest file handlers, or at the time video segment fileURLs are requested from the network of segment file servers.

For example, the published URLhttp://digserv.indexhandler.net/firstindexfile.m3u8 invokes the networkof manifest file handlers to receive and handle deliveries of the MasterHLS manifest file identified by the URLhttp://indexfiles.digserv.com/firstindexfile.m3u8 at its source digitalservice “digserv.com,” (this example is consistent with the previousexample in this respect).

A manifest file handler receives a request for the published URL andrequests the source HLS manifest file using the source HLS manifest fileURL; the Master HLS manifest file returned by the digital servicecomprises three source Variant HLS manifest file URLs as follows:

-   -   http://indexfiles.digserv.com/firstindexfile/variant-HLS-index-file-200.m3u8    -   http://indexfiles.digserv.com/firstindexfile/variant-HLS-index-file-400.m3u8    -   http://indexfiles.digserv.com/firstindexfile/variant-HLS-index-file-600.m3u8

In this example, the receiving manifest file handler is one of multiplemanifest file handlers, its serial number is 1, but for this request itis assigning a different manifest file handler to receive the requestsfor issued Variant HLS manifest files and accordingly it inserts ahostname associated with the manifest file handler cluster designated ascluster “B”; in addition, the receiving manifest file handler assignsthe Session ID “XYZ789” (shortened in the examples contained herein fromactual GUID length to streamline the example URLs and make them morereadily readable) to this request. Accordingly, the receiving manifestfile handler configures an issued Master HLS manifest file (and returnsit to the requesting device) comprising three issued Variant HLSmanifest file URLs as follows:

-   -   http://b.indexhandler.net/XYZ789/indexfiles.digserv.com/firstindexfile/variant-HLS-index-file-200.m3u8    -   http://b.indexhandler.net/XYZ789/indexfiles.digserv.com/firstindexfile/variant-HLS-index-file-400.m3u8    -   http://b.indexhandler.net/XYZ789/indexfiles.digserv.com/firstindexfile/variant-HLS-index-file-600.m3u8

As a reminder, HLS manifest files, including Master HLS manifest files,may also contain control, descriptive, and other information, inaddition to URLs. For readability and clarity, metadata is not shown inany of the example HLS manifest files contained herein.

As can be seen, the issued Master HLS manifest file is configured withVariant HLS manifest file URLs that are each configured with: thehostname b.indexhandler.net associated with one or more manifest filehandlers in cluster “B” (or, with cluster “B” generally); the assignedSession ID XYZ789; and a character string (in this case, the full sourceVariant HLS manifest file URL, minus the method “http://”, e.g.,indexfiles.digserv.com/firstindexfile/variant-HLS-index-file-400.m3u8)that enables any manifest file handler in cluster “B” (or any otherinfrastructure component, including any manifest file handler), when itreceives a request for this issued Variant HLS manifest file URL, to usethe received URL in conjunction with the hostname authorities file toconfirm authorization to use the network of infrastructure componentsand to determine and configure the source Variant HLS manifest file URLassociated with received URL.

The following example illustrates the use of the character stringdesignating an authorized digital service, rather than using the fulldigital service hostname.

As in the previous example, the published URLhttp://digserv.indexhandler.net/firstindexfile.m3u8 invokes the networkof manifest file handlers to receive and handle deliveries of the MasterHLS manifest file identified by the digital service URLhttp://indexfiles.digserv.com/firstindexfile.m3u8 (this example isconsistent with previous examples in this respect).

As in the previous example, the manifest file handler receives a requestfor the published URL and requests the source HLS manifest file usingthe source HLS manifest file URL; the Master HLS manifest file returnedby the digital service comprises three source Variant HLS manifest fileURLs as follows:

-   -   http://indexfiles.digserv.com/firstindexfile/variant-HLS-index-file-200.m3u8    -   http://indexfiles.digserv.com/firstindexfile/variant-HLS-index-file-400.m3u8    -   http://indexfiles.digserv.com/firstindexfile/variant-HLS-index-file-600.m3u8

As in the previous example, the receiving manifest file handler is oneof multiple manifest file handlers, its serial number is 1, but for thisrequest it is assigning a different manifest file handler to receive therequests for issued Variant HLS manifest files and accordingly itinserts a hostname associated with the manifest file handler clusterdesignated as cluster “B”; in addition, the receiving manifest filehandler assigns the Session ID “XYZ789” to this request; however, inthis example, the character string “digserv,” rather than the digitalservice hostname contained in the original request, is included in theissued URLs.

Accordingly, in this example the manifest file handler configures an HLSmanifest file (and returns it to the requesting device) comprising threeissued Variant HLS manifest file URLs as follows:

-   -   http://b.indexhandler.net/XYZ789/digserv/firstindexfile/variant-HLS-index-file-200.m3u8    -   http://b.indexhandler.net/XYZ789/digserv/firstindexfile/variant-HLS-index-file-400.m3u8    -   http://b.indexhandler.net/XYZ789/digserv/firstindexfile/variant-HLS-index-file-600.m3u8

As can be seen, the issued Master HLS manifest file is configured withVariant HLS manifest file URLs that are each configured with: thehostname b.indexhandler.net associated with one or more manifest filehandlers in cluster “B” (or, with cluster “B” generally); the assignedSession ID XYZ789; and a character string (in this case, the characterstring digserv) that enables any manifest file handler in cluster “B”(or any other infrastructure component, including any manifest filehandler), when it receives a request for this issued Variant HLSmanifest file URL, to use the received URL in conjunction with thehostname authorities file to confirm authorization to use the network ofinfrastructure components and to determine and configure the sourceVariant HLS manifest file URL associated with received URL.

This URL configuration structure, which is followed throughout theprimary embodiment and secondary embodiment as HLS manifest files arecreated and the URLs that comprise them are configured, allows a networkof manifest file handlers, and as will be seen, also segment fileservers, performance administrators, optional redirect messageprocessors, optional library storage servers, and other infrastructurecomponents, to work together using URLs and the hostname authoritiesfile.

This configuration structure provides for both flexibility where neededand specificity where required, as well as synchronized operation andmeasurement, high performance, and efficient resource utilization acrossinfrastructure components in handling the multiple URL requests and filedeliveries that comprise a single HLS video delivery (or similarlycomprise a single video delivery in other HTTP-based adaptive streamingvideo delivery protocols), including, but not limited to the following:

-   -   configuring a Variant HLS manifest file URL that contains a        hostname associated with the manifest file handler assures, in        that case, that the Variant HLS manifest file URLs will then be        requested (by the requesting device) from the manifest file        handler;    -   in another case, configuring a Variant HLS manifest file URL        that contains a hostname for another manifest file handler        enables the manifest file handler that receives the first        request for the HLS manifest file to identify, when and if        applicable, another manifest file handler that is better suited        to handle requests for all of, or any of, the Variant HLS        manifest files;    -   in another case, configuring a Variant HLS manifest file URL        that contains a hostname for a cluster of manifest file handlers        enables the manifest file handler that receives the first        request for the HLS manifest file to identify, when and if        applicable, a cluster of manifest file handlers that is well        suited to handle requests for all of, or any of, the Variant HLS        manifest files, but without yet selecting the individual        manifest file handler within the cluster, leaving that selection        instead for a later point, for example, at resolution of the        manifest file handler cluster hostname into one or more IP        addresses, or as another example, when (following DNS resolution        of the manifest file handler cluster hostname into one or more        switch IP addresses associated with the manifest file handler        cluster) the connection request for the Variant HLS manifest        file URL is received by a switch at the manifest file handler        cluster and is then directed by the switch to a specific        manifest file handler;    -   in another case, configuring a Variant HLS manifest file URL        that contains a hostname for the network of manifest file        handlers enables the manifest file handler that receives the        first request for the HLS manifest file to issue a Variant HLS        manifest file URL and defer selection of the specific manifest        file handler or manifest file handler cluster to a later point        in the process, at which point another infrastructure component        can make the selection of a manifest file handler or manifest        file handler cluster that is well suited to handle requests for        all of, or any of, the Variant HLS manifest files;    -   including the assigned Session ID in the URL path of the issued        URLs assures that a Session ID that is common across all URLs        associated with the session, but unique (or approximately        unique, see related descriptions in this disclosure and        additional notes for more information on GUIDs) to the delivery        of that video to that requesting device (and distinct from the        Session IDs in URLs associated with the delivery of other videos        to that requesting device or associated with the delivery of        that same video to other requesting devices) is communicated to        any manifest file handler in any request for any of the Variant        HLS manifest files. This in turn enables that manifest file        handler to include that same Session ID in the URLs it        configures and includes in the HLS manifest files that it        returns (regardless of whether the URLs are Variant HLS manifest        file URLs, video segment URLs, or other URLs). Including the        assigned Session ID in all Variant HLS manifest file URLs and        video segment URLs, as well as optionally in other URLs, issued        as a result of the initial device request for the HLS manifest        file enables synchronized operation, performance management, and        performance measurement across all related infrastructure        components, as well as across infrastructure service providers,        with precision and with session-level granularity and        specificity;    -   including the digital service hostname contained in the initial        request for an HLS manifest file, or a character string that        designates the digital service associated with the initial        request for an HLS manifest file, in the path portion of the        issued URLs enables any infrastructure component that ever        needs, for a URL it receives, to derive the corresponding URL        with which it can request that object directly from the digital        service, to do so with no input other than the URL it received        and the hostname authority table.    -   including the path of each corresponding source URL in the path        portion of each issued URL eliminates any risk of accidentally        or randomly duplicating URLs (referred to as “name space        collisions”) across an operating network of infrastructure        components servicing multiple digital services, and in addition        enables any infrastructure component that ever needs, for a URL        it receives, to derive the corresponding URL with which it can        request that object directly from the digital service, to do so        with no input other than the URL it received and the hostname        authority table.

The Cluster Performance Manager

Continuing with the primary embodiment and secondary embodiment, themanifest file handler may operate in conjunction with the clusterperformance manager to configure Variant HLS manifest file URLs thatidentify itself to handle requests for all of, or any of, the VariantHLS manifest files, or, if and when applicable, that identify anothermanifest file handler or cluster of manifest file handlers that isbetter suited to handle requests for all of, or any of, the Variant HLSmanifest files, or, if and when applicable, to defer selection of thespecific manifest file handler or manifest file handler cluster to alater point in the process, at which point another infrastructurecomponent can make the selection of a manifest file handler or manifestfile handler cluster that is well suited to handle requests for all of,or any of, the Variant HLS manifest files.

Note that when a device receives an Internet URL request from arequesting device, including a manifest file handler that receives theinitial request for an HLS manifest file from a requesting device, ingeneral (e.g., under common Internet operating conditions) that deviceknows the network address from which the request was sent to it, andthis network address can be used to determine the network location ofthe requesting device and/or to determine the distance, in networkterms, of various other network locations from the network location ofthe requesting device. An example of an exception to this generalproposition is a request sent by the requesting device first to ananonymizing proxy, which then forwards the request without attaching anyinformation about the original requesting device, e.g. does not includean HTTP X-Forward-For message header in the forwarded request; throughthis and related techniques, an anonymizing proxy thereby obscures thenetwork address of the original requesting device. Such exceptions,however, are a very small portion of Internet URL requests overall.

This means that when the manifest file handler receives an initialdevice request for an HLS manifest file (which, as a reminder, in anadaptive streaming video delivery precedes the delivery of any videosegment files to the requesting device), it has precise and accurateinformation about the delivery that is being requested, which it can useitself or can communicate to another infrastructure component. Themanifest file handler in most cases knows the actual network address ofthe requesting device, which can be used to determine the distance, innetwork terms, of any infrastructure component to the requesting device,or can be used to select an infrastructure service provider thatperforms well in delivering video segment files to that networklocation. The manifest file handler may know in all cases the exact HLSvideo that is being requested, which can be used in a number of ways,for example to select a server that has, or is likely to have, the videosegment file in storage, to preload all or part of the video segmentfile into storage on one or more specific servers, to select aninfrastructure service provider that performs well in delivering videosegment files related to that specific HLS video, or in delivering videosegment files that have one or more properties in common with, orsimilar to, those of that specific HLS video.

Individually or together, these factors can be used in determining whichinfrastructure component(s), generally or of a given type, or cluster(s)of infrastructure component(s), should be assigned to the variousaspects of delivering the requested HLS video to the requesting device.For example, as will be seen, segment file servers (or, optionally, acluster of segment file servers) can be assigned when Variant HLSmanifest files are issued to requesting devices, which occurs followingthe initial device request for an HLS manifest file, and thereforeoccurs at a point in the video delivery process when the requested videois in all cases known and the network location of the requesting deviceis in most cases known; this can make such selections more accurate oreffective, and management of a group of infrastructure components or oneor more infrastructure service providers more effective and efficient,than existing infrastructure service provider processes that operatewithout certainty as to the specific content requested and/or that relyon an estimate or approximation of the network location of therequesting device or that rely on the network location of a device otherthan the requesting device. In addition, this approach allows each videosegment file delivery to be individually assigned to one or more segmentfile servers or one or more clusters of segment file servers, andfurther allows the aggregate number of video segment file deliveriesassigned to a segment file server or cluster of segment file servers tobe accurately counted, rather than estimated or predicted, which is moreprecise and accurate than existing infrastructure service providerprocesses that assign groups (that are unknown and variable in size andcomposition) of video segment file deliveries, rather than individualvideo segment file deliveries, as each delivery assignment is made. Andoptionally, this approach allows selection of an infrastructure serviceprovider for each individual video, even for each individual videosegment file, based at least in part on how the available infrastructureservice providers perform in delivering HLS video segment files withcomparable properties to the same or comparable network locations ornetwork subsections.

For example, referring now to FIG. 3, a flowchart is shown illustratinga process 300 for measuring and managing the performance of adaptivestreaming video deliveries in accordance with certain embodiments. Thisflowchart illustrates the interactions between a user device (or otherrequesting device), a manifest file server (e.g., 106 or 112), and asegment file server (e.g., 108 or 114). The user device 118 communicateswith the manifest file server 106 or 112 and segment file server 108 or114 via a network, such as the Internet.

At block 302, the user device makes a request for a manifest file, forexample, using a URL that is published on a content provider webpage. Atblock 304, an issued manifest file is received by the user device fromthe manifest file server as a response to the request. At block 306, abranching decision is made based on whether all manifest files for thevideo have been received. If all necessary manifest files have not beenreceived, process 300 returns to block 302 and blocks 302, 304, and 306are repeated until all necessary manifest files have been received. Notethat many user devices are functionally capable of making more than oneconcurrent data request; for these user devices, the number ofrepetitions through blocks 302, 304, and 306 will be reduced, includingto a single sequence through blocks 302, 304, and 306 if the device iscapable of making all necessary manifest file requests concurrently.Then, process 300 continues to block 308 wherein the user device makes arequest for a video segment file using one of the URLs from one of thereceived variant manifest files. At block 310, the requested videosegment file is received from the segment file server. Blocks 308 and310 are repeated for each segment of the video that is served by asegment file server of system 100.

Turning now to the manifest file server, at block 312, the manifest fileserver receives the request for the manifest file. The request includesthe URL that references the manifest file. For example, the URL caninclude a character string that identifies the content provider and thepath of the URL can include an identifier of the manifest file. At block314, a source manifest file is identified based on the URL included inthe request. At block 316, an issued manifest file is generated based onthe source manifest file. More details for generating an issued manifestfile are provided herein below with reference to FIG. 4. At block 318,the issued manifest file is transmitted to the user device.

Turning now to the segment file server, at block 320, the segment fileserver receives the request for the video segment file. Based on the URLincluded in the request, a video segment file is identified and at block322, the video segment file is transmitted to the user device. At block324, a measurement of the transmission of the video segment file isrecorded and at block 326, an attribute of the request for the videosegment file is recorded.

Referring now to FIG. 4, a flowchart is shown illustrating a process 400for generating an issued manifest file. Process 400 can be performed,for example, by a manifest file handler 204 (e.g., manifest fileserver/serving system) in conjunction with a cluster performance managerand a service provider manager. At block 402, a manifest file request isreceived and a source manifest file is identified based on the request.For example, the source manifest file can be identified based on thestring of characters that designate the content provider and themanifest file name, which are both included in the URL that is receivedwith the request. In one embodiment, the character string thatdesignates the content provider and the manifest file name are parsedfrom the URL. The character string and the file name are thenconcatenated together and the source manifest file is identified usingthe concatenated string. At block 404, a decision is made based onwhether a current version of the source manifest file is available. Forexample, a query can be made on the source manifest files repositoryusing the concatenated string. If the current version of the sourcemanifest file is available, the source manifest file can be retrievedfrom the repository and process 400 continues to block 410.

If the current version of the source manifest file is not available,process 400 continues to block 406 wherein the content provider isverified to be authorized to use the service. In one embodiment, ahostname authorities file is used to verify authorization. The hostnameauthorities file includes a hostname authority record for eachauthorized content provider. The hostname authorities file can beencrypted or similarly protected from tampering by unauthorized parties.Verification can be performed by searching for a hostname authorityrecord in the hostname authorities file using the character string thatdesignates the content provider. If a record is found, thenauthorization is verified.

At block 408, the source manifest file is requested from the contentprovider or a service provider. In one embodiment, a URL for the sourcemanifest file is constructed using information included in the URLreceived with the request at block 402. For example, the characterstring designating the content provider can be used as the hostname inthe URL for the source manifest file, or the character string can beused to look up the hostname of a service provider server in a hostnameauthority record. The path of the URL received with the request can beused as the path of the URL for the source manifest file. Theconstructed URL for the source manifest file is used to request thesource manifest file. After the source manifest file is received, thesource manifest file can be cached in the database for future requests.In one embodiment, when an initial request for a manifest file of avideo is received, the entire set of source manifest files for the videois retrieved. The entire set of source manifest files includes all ofthe source manifest files that are available for the video.

At block 410, a decision is made based on whether the URL received withthe request includes a session identifier (ID). If this is an initialrequest for the master manifest file of the video content that is madeusing a URL published on a content provider website, then the URL doesnot include a session ID. In this case, process 400 continues to block412 wherein a globally unique identifier (GUID) is generated andassigned as the session ID for the current video streaming session. Ifit is not an initial request for the video content (i.e., if the requestis for a variant manifest file), the URL includes a session ID because,in this embodiment, the session ID is inserted into variant manifestURLs contained within issued master manifest files. For example, thesession ID can be included in the host field of the URL, in the pathportion of the URL, or appended at the end of the URL as a query string.If the URL includes the session ID, the session ID is parsed from theURL at block 414.

At block 416, a URL type is selected for a URL that is included in theissued manifest file generated for this request. Block 416 is typicallyperformed for variant manifest file requests because all of the URLs inan issued master manifest file will reference manifest file serversimplemented according to embodiments described herein, not one or moreservice providers. At block 418, a hostname is selected for the hostfield of the URL based on the URL type. For example, if the URL type isa service provider URL, a hostname associated with a service provider,typically also associated with the digital service but within theservice provider's domain, is selected. At block 420, the URL isconfigured based on the selected URL type and the selected hostname. TheURL is also conditionally configured to include the session ID,depending on the URL type and potentially depending on other conditions.For example, for URLs that contain a hostname associated with segmentfile servers of the system 100, the session ID is included in the URL;for URLs that contain a hostname associated with a service providerwhose segment file servers can perform block 324 and/or block 326(recording measurements and/or attributes), a session ID may be includedin the URL; and for URLs that contain a hostname associated with aservice provider that is not capable of handling the session ID, or forother reasons, e.g., a policy, or a configuration attribute associatedwith the digital service, the session ID is not included in the URL.Blocks 416-420 are repeated for each URL included in the issued manifestfile. For example, if the request is for a variant manifest file of avideo that has ten segments, then block 416-420 are repeated ten timesto configure ten URLs, one for each segment. After all of the URLs havebeen configured, the issued manifest file is transmitted to the userdevice to complete the request.

To implement this capability, in optional aspects of the primaryembodiment and secondary embodiment, the manifest file handler providesany of, or any combination of, the network address of the requestingdevice, the requested URL in the initial device request for the HLSmanifest file, and the assigned Session ID to its cluster performancemanager (or, optionally, another cluster performance manager), whichdetermines (and returns to the manifest file handler) the manifest filehandler(s), or cluster(s) or group(s) of manifest file handlers, or thenetwork of manifest file handlers, to be designated, by use ofhostnames, in Variant HLS manifest file URLs included in an issuedMaster HLS manifest file. The cluster performance manager similarlydetermines, and returns to the manifest file handler, the segment fileserver(s), or cluster(s) or group(s) of segment file servers, or thenetwork of segment file servers, to be designated, by use of hostnames,in video segment delivery URLs included in an issued Variant HLSmanifest file. Finally, as will be described in more detail later, themanifest file handler provides any of, or any combination of, thenetwork address of the requesting device, the requested URL in theinitial device request for the HLS manifest file, and the assignedSession ID to its service provider manager, (or, optionally, anotherservice provider manager), which determines (and returns to the manifestfile handler) the service provider, and optionally the hostname(s)associated with the service provider and/or the digital service, to bedesignated, by use of hostnames, in service provider segment deliveryURLs included in an issued HLS manifest file, and in particular in anissued Variant HLS manifest file.

In other embodiments, the cluster performance manager may provideassignment information to the manifest file handler and the manifestfile handler may use the assignment information, optionally inconjunction with the information it has about the HLS manifest filerequest, to designate, by use of hostnames in Variant HLS manifest fileURLs included in an issued Master HLS manifest file, the manifest filehandler(s), or cluster(s) or group(s) of manifest file handlers, or thenetwork of manifest file handlers, and/or to designate, by use ofhostnames in video segment URLs included in an issued Variant HLSmanifest file, the segment file server(s), or cluster(s) or group(s) ofsegment file servers, or the network of segment file servers. Suchassignment information might, for example, be in the form of anassignment table indexed by IP address ranges or other networkidentifiers and sub-indexed by digital services and their respectivecontent identifiers or categories; using this assignment table, themanifest file handler can then look up the assignment to be used in thedesignation. In such other embodiments, the cluster performance managerupdates the assignment information as the operating conditions (such asavailability, performance, load or utilization, network performance, andother operating characteristics) of infrastructure components changes,or changes materially; in addition, manifest file handlers optionallyinform the cluster performance manager as they configure and return HLSmanifest files, thereby providing the cluster performance manager withat least some information with respect to upcoming subsequent requeststo manifest file handlers and/or segment file servers. Other embodimentsutilize relatively less dynamic assignment information, wherein thecluster performance manager updates the assignment information lessfrequently than the operating conditions of infrastructure componentschanges, or only as the infrastructure components themselves change(e.g., as new infrastructure components are added to the pool ofavailable infrastructure components).

In other embodiments, the manifest file handler does not use assignmentinformation to make some or all of the indicated designations, butinstead makes some or all of the indicated designations usinground-robin rotation among infrastructure components, deterministicdistribution among infrastructure components, for example using aprotocol such as CARP, or random distribution among infrastructurecomponents.

Note that when one or more cluster(s) or group(s) of manifest filehandlers or segment file servers is designated by a hostname, theeventual selection of a specific manifest file handler or segment fileserver may have been narrowed to the designated group or cluster, butwill then be finally determined within that group or cluster at asubsequent point; similarly, when the network of manifest file handlersor the network of segment file servers is designated by a hostname, theeventual selection of a specific manifest file handler or segment fileserver has not been narrowed, and will be finally determined at asubsequent point. This characteristic provides flexibility both in thisoptional aspect of the primary embodiment and secondary embodiment andin other embodiments.

In other embodiments, comprising multiple distributed instances of themanifest file handler, with multiple instances of the manifest filehandler at each location, and a switch at each location, the clusterperformance manager identifies to the manifest file handler a cluster ofmanifest file handlers, or the hostname associated with a cluster ofmanifest file handlers, to be designated in the Variant HLS manifestfile URLs. In one such embodiment, the manifest file handler providesinformation, as described in the primary embodiment and secondaryembodiment, to a cluster performance manager which determines, andreturns to the manifest file handler, the manifest file handler(s), orcluster(s) or group(s) of manifest file handlers, or the network ofmanifest file handlers, to be designated, by use of hostnames, inVariant HLS manifest file URLs; in another such embodiment, the clusterperformance manager provides assignment information to the manifest filehandler and the manifest file handler uses that assignment information,optionally in conjunction with the information it has about the HLSmanifest file request, to make the manifest file handler designations,for example as previously described. The hostname associated with acluster and designated in a Variant HLS manifest file URL is thenresolved by the DNS Authoritative Name Servers to the IP address(es) ofone or more switches associated with the cluster; the switch thenreceives the resulting connection request from the requesting userdevice and selects a manifest file handler to handle the Variant HLSmanifest file request.

Continuing with these other embodiments, the cluster performance manageridentifies the manifest file handler cluster or hostname associated witha cluster of manifest file handlers to be designated in the Variant HLSmanifest file URLs or to be included in assignment information itprovides to the manifest file handler based on any of, or anycombination of:

-   -   the network location of the cluster of manifest file handlers;    -   the relative distance, in network terms, of the cluster of        manifest file handlers to the network location of the requesting        device or to other network locations associated with the network        location of the requesting device, as compared to the distance,        in network terms, of one or more other clusters of manifest file        handlers to the network location of the requesting user device;    -   the relative performance, in network terms, of the cluster of        manifest file handlers when communicating to the network        location of the requesting device or to other network locations        associated with the network location of the requesting device,        as compared to the performance, in network terms, of one or more        other clusters of manifest file handlers when communicating to        the network location of the requesting device or to other        network locations associated with the network location of the        requesting device;    -   manifest file handler availability and utilization, both current        and anticipated, including (but not limited to) the availability        of sufficient capacity to process the HLS manifest file request;    -   a manifest file handler having previously processed requests for        the requested HLS manifest file, requests for HLS manifest files        associated with the same video object, requests for HLS manifest        files associated with the same digital service, or requests for        similar HLS manifest files;    -   manifest file handler association with a subdomain contained in        the hostname, or with the digital service associated with the        hostname or with the requested HLS manifest file;    -   manifest file handler association with a portion of the HLS        manifest file request URL or contents of the HLS manifest file        request message, such as the user agent identified in the HLS        manifest file request message;    -   manifest file handler association with, or optimization for, HLS        manifest files associated with on-demand video, HLS manifest        files associated with linear video, or HLS manifest files        associated with a combination of on-demand video and linear        video;    -   the requesting user device or user agent;    -   the request rate of the Variant HLS manifest file or the related        Master HLS manifest file;    -   duration of the video associated with the Variant HLS manifest        file, or number of video segment file deliveries comprising the        Variant HLS manifest file;    -   release date, publication date, availability date of video    -   the access network used by the requesting user device;    -   round-robin rotation of Variant HLS manifest file requests among        manifest file handlers;    -   deterministic distribution of Variant HLS manifest file requests        among manifest file handlers, for example using a protocol such        as Cache Array Routing Protocol (CARP) taking the HLS manifest        file request URL, or a portion thereof, as the input; or    -   random distribution of HLS manifest file requests among manifest        file handlers.

In an optional aspect of these other embodiments, the clusterperformance manager may identify the manifest file handler cluster orhostname associated with a cluster of manifest file handlers to bedesignated in the Variant HLS manifest file URLs or to be included inassignment information it provides to the manifest file handleradditionally based on any of, or any combination of:

-   -   the network location of a cluster of segment file servers;    -   the relative distance, in network terms, of a cluster of segment        file servers to the network location of the requesting device or        to other network locations associated with the network location        of the requesting device, as compared to the distance, in        network terms, of one or more other clusters of segment file        servers to the network location of the requesting user device;    -   the relative performance, in network terms, of a cluster of        segment file servers when communicating to the network location        of the requesting device or to other network locations        associated with the network location of the requesting device,        as compared to the performance, in network terms, of one or more        other clusters of segment file servers when communicating to the        network location of the requesting device or to other network        locations associated with the network location of the requesting        device;    -   segment file server availability and utilization, both current        and anticipated, including (but not limited to) the availability        of sufficient capacity to process and respond to requests for        the video segment files associated with the HLS manifest file        request;    -   a segment file server or cluster of segment file servers having        previously processed requests for the video segment files        associated with the requested HLS manifest file, video segment        files associated with requests for HLS manifest files associated        with the same video object, video segment files associated with        requests for HLS manifest files associated with the same digital        service, or the video segment files associated with requests for        similar HLS manifest files;    -   the request rate of the related Master HLS manifest file or        Variant HLS manifest files    -   association of a segment file server or cluster of segment file        servers with a subdomain contained in the hostname, or with the        digital service associated with the hostname or with the        requested HLS manifest file;    -   association of a segment file server or cluster of segment file        servers with a portion of the HLS manifest file request URL or        contents of the HLS manifest file request message, such as the        user agent identified in the HLS manifest file request message;    -   the association of, or optimization for, a segment file server        or cluster of segment file servers with Variant HLS manifest        files associated with on-demand video, Variant HLS manifest        files associated with linear video, or Variant HLS manifest        files associated with a combination of on-demand video and        linear video;    -   round-robin rotation of video segment file requests, directly or        by consideration of Variant HLS manifest file requests, among        segment file servers;    -   deterministic distribution of video segment file requests,        directly or by consideration of Variant HLS manifest file        requests, among segment file servers, for example using a        protocol such as Cache Array Routing Protocol (CARP) taking the        HLS manifest file request URL, or a portion thereof, the video        segment file request URL, or a portion thereof, or a combination        thereof, as the input; or    -   random distribution of video segment file requests, directly or        by consideration of HLS manifest file requests, among segment        file servers.

In the primary embodiment and secondary embodiment, the manifest filehandler returns the issued Master HLS manifest file to the requestingdevice and creates a manifest file serving record; see the “Returningthe Issued Variant HLS Manifest File to the Requesting Device” sectionherein for a description of manifest file records and related aspects ofthe primary embodiment and secondary embodiment.

Variant HLS Manifest Files: HLS Manifest Files that Comprise VideoSegment File URLs

Continuing with the primary embodiment and secondary embodiment, whenthe manifest file handler receives an initial device request for an HLSmanifest file that is a Variant HLS manifest file, or when the manifestfile handler receives a subsequent request for any Variant HLS manifestfile (e.g., when a Variant HLS manifest file URL is subsequentlyrequested by a requesting device after it receives an issued Master HLSmanifest file), the manifest file handler may determine the sourceVariant HLS manifest file corresponding to the requested URL and, basedon the source Variant HLS manifest file, may configure an issued VariantHLS manifest file to be returned in response to the request. As areminder, the corresponding source Variant HLS manifest file URL can bedetermined from the requested URL in conjunction with the hostnameauthorities file, using the hostname of the digital service or characterstring that designates the digital service along with the correspondingURL path portion, both of which are contained in the path of portion ofeach Variant HLS manifest file URL, or are contained in the requestedURL in the case of an initial device request for an HLS manifest filethat is a Variant HLS manifest file.

If the Variant HLS manifest file request is an initial device requestfor an HLS manifest file, is the first HLS manifest file received forthis request, or if for any other reason the requested HLS manifest fileURL does not include a Session ID, the manifest file handler assigns aSession ID as previously described (see the section “Assigning a SessionID” and related descriptions in this disclosure). If the Variant HLSmanifest file request is made using a Variant HLS manifest file URL thatwas contained in an issued Master HLS manifest file, then the VariantHLS manifest file URL will contain a Session ID, and the manifest filehandler continues using this previously assigned Session ID for theissued Variant HLS manifest file.

This issued Variant HLS manifest file is configured by the manifest filehandler and comprises (but is not limited to) any of, or any combinationof:

-   -   video segment delivery URLs, which identify video segment files        for delivery by the network of segment file servers, in each        case wherein (a) the hostname contained in the video segment        delivery URL identifies a segment file server, a cluster of        segment file servers, or the network of segment file        servers, (b) the video segment delivery URL includes the        assigned Session ID included in the URL path, (c) the digital        service hostname contained in the initial device request for the        HLS manifest file, or alternatively a character string        associated with the digital service associated with initial        device request for the HLS manifest file, is included in the URL        path; and (d) the remainder of the URL path is the path portion        of the digital service URL, or optionally the infrastructure        provider URL, as contained in the corresponding source Variant        HLS manifest file;    -   service provider segment delivery URLs identifying the video        segment file for delivery by an infrastructure service provider,        in each case wherein (a) the hostname contained in the service        provider segment delivery URL is associated with the        infrastructure service provider, and optionally by the service        provider with the digital service, (b) optionally, if, and as,        supported by the service provider, the assigned Session ID is        included in the URL path and (c) the remainder of the URL path        is the path portion of the digital service URL, or optionally is        the path portion of the infrastructure service provider URL, as        contained in the corresponding source Variant HLS manifest file;        or optionally service provider segment delivery URLs identifying        the video segment file for delivery by an infrastructure service        provider, in each case wherein the service provider segment        delivery URL is the infrastructure service provider URL as        contained in the corresponding source Variant HLS manifest file;    -   segment redirect URLs, which will be requested from a segment        redirect processor, which will result in the issuance to the        requesting device by the segment redirect processor of an HTTP        302 Redirect message containing a redirect URL (in the primary        embodiment and secondary embodiment a service provider segment        delivery URL or video segment delivery URL, and in other        embodiments another valid URL identifying a network location        from which the video segment file can be requested), wherein in        each case (a) the hostname contained in the segment redirect URL        identifies a segment redirect processor, a cluster of segment        redirect processors, or the network of segment redirect        processors, (b) the segment redirect URL includes the assigned        Session ID inserted into the URL path, (c) the URL path includes        the path portion of the digital service URL, or optionally the        infrastructure service provider URL, as contained in the        corresponding source Variant HLS manifest file, and (d)        optionally, the URL path includes one or more of the following:        the hostname assigned by the infrastructure service provider to        the digital service; a character string associated with the        service provider; a character string associated with the digital        service and the service provider; or, a character string        associated with the digital service associated with the initial        device request for the HLS manifest file.

These URL types can flexibly be combined as applied to any set of videosegment files configured in an issued Variant HLS manifest file. Unlessotherwise explicitly specified, the metadata associated with each videosegment file configured in the issued Variant HLS manifest file is thesame as the metadata associated with that video segment file in thesource Variant HLS manifest file, for example specifying the same codec,bandwidth, and/or resolution; but the URL type that each video segmentfile is configured as—video segment delivery URL, service providersegment delivery URL, or segment redirect URL—can be determinedindependently for each URL. This is a useful property of the manifestfile handler.

In the primary embodiment and secondary embodiment, these aspects ofissued video segment delivery URLs, issued service provider segmentdelivery URLs, and issued segment redirect URLs are implemented byconfiguring each issued URL based on the corresponding video segmentfile URL contained in the source Variant HLS manifest file,incorporating the respective aspects of the issued URL, and using thehostname authorities file to confirm authorization of the digitalservice to use the network of infrastructure components and/or to lookup the character string that designates the digital service associatedwith the request for an HLS manifest file. Optionally, when applicable,confirmation of authorization of the digital service to use the networkof infrastructure components can be based on the presence of a valid,current Session ID in the case of a subsequent request for a Variant HLSmanifest file that was previously issued by the network of manifest filehandlers, rather than use of the hostname authorities file.

Another example may be provided, continuing with the previous examplesprovided for Master HLS manifest files. As a reminder, the published URLhttp://digserv.indexhandler.net/firstindexfile.m3u8 invokes the networkof manifest file handlers to receive and handle deliveries of the MasterHLS manifest file identified by its source HLS manifest file URLhttp://indexfiles.digserv.com/firstindexfile.m3u8 at its source digitalservice “digserv.com.” As a further reminder, the issued Master HLSmanifest file configured and returned to the requesting device by themanifest file handler comprises three issued Variant HLS manifest fileURLs as follows:

-   -   http://b.indexhandler.net/XYZ789/digserv/firstindexfile/variant-HLS-index-file-200.m3u8    -   http://b.indexhandler.net/XYZ789/digserv/firstindexfile/variant-HLS-index-file-400.m3u8    -   http://b.indexhandler.net/XYZ789/digserv/firstindexfile/variant-HLS-index-file-600.m3u8

In this example, the requesting device selects the following Variant HLSmanifest file URL and requests it:

-   -   http://b.indexhandler.net/XYZ789/digserv/firstindexfile/variant-HLS-index-file-400.m3u8

As described in the previous example, when the requesting device sends arequest for one of these URLs, the URL request process will begin withthe resolution of the hostname contained in the requested URL. In thisexample, the hostname b.indexhandler.net identifies cluster “B” ofmanifest file handlers, and in the primary embodiment and secondaryembodiment is resolved by the DNS Authoritative Name Servers to the IPaddress(es) of one or more manifest file handlers in cluster “B.” Notethat, as previously described, in other embodiments the hostnameb.indexhandler.net, which identifies cluster “B” of manifest filehandlers, is resolved by the DNS Authoritative Name Servers to the IPaddress(es) of one or more switches associated with cluster “B,” and theswitch then selects a manifest file handler to handle the request.

The manifest file handler then receives the request for the Variant HLSmanifest file URL. If the manifest file handler that receives thisVariant HLS manifest file request does not have the current sourceVariant HLS manifest file on hand, it configures the digital service URLfor the source Variant HLS manifest file, issues an HTTP request for it,receives it, and configures an issued Variant HLS manifest file based onthe source Variant HLS manifest file; if the manifest file handleralready has the current source Variant HLS manifest file on hand, itconfigures an issued Variant HLS manifest file based on the currentsource Variant HLS manifest file.

To issue an HTTP request for the source Variant HLS manifest file, themanifest file handler may:

-   -   parse the received URL, read the URL path, and identify the        configuration elements of the URL path, including: the Session        ID, in this example XYZ789; the hostname of the digital service        (contained in the initial request for an HLS manifest file) or a        character string that designates the digital service associated        with the requested HLS manifest file, in this example digserv;        and the path portion of the corresponding Variant HLS manifest        file URL as configured in the received URL, in this example        firstindexfile/variant-HLS-index-file-400.m3u8;    -   look up the hostname authority record for the character string        digserv (in the hostname authorities file) and retrieve the        digital service URL hostname indexfiles.digserv.com from the        hostname authority record;    -   configure the digital service URL for the source Variant HLS        manifest file, using the hostname indexfiles.digserv.com        retrieved from the hostname authority record and the URL path        firstindexfile/variant-HLS-index-file-400.m3u8 parsed from the        requested URL, resulting in the digital service URL        http://indexfiles.digserv.com/firstindexfile/variant-HLS-index-file-400.m3u8.        Referring to the beginning of the example which appears shortly        after the heading “Master HLS manifest files: HLS manifest files        that comprise Variant HLS manifest file URLs,” note that this is        the same URL that was contained in the source Master HLS        manifest file—as previously described, the manifest file handler        has configured it using just the requested URL and the hostname        authorities file.    -   the manifest file handler then issues the HTTP request for the        source Variant HLS manifest file

Once the source Variant HLS manifest file is on hand, the manifest filehandler configures an issued Variant HLS manifest file based on it. Inthis example, the source Variant HLS manifest file comprises 12 videosegment file URLs (in this example, each video segment file represents10 seconds of video, for a total of 120 seconds, or a video two minutesin duration). In this example, the 12 video segment file URLs containedin the source Variant HLS manifest file are:

-   -   http://indexfiles.digserv.com/firstindexfile/200/segment-1.ts    -   http://indexfiles.digserv.com/firstindexfile/200/segment-2.ts    -   http://indexfiles.digserv.com/firstindexfile/200/segment-3.ts    -   http://indexfiles.digserv.com/firstindexfile/200/segment-4.ts    -   http://indexfiles.digserv.com/firstindexfile/200/segment-5.ts    -   http://indexfiles.digserv.com/firstindexfile/200/segment-6.ts    -   http://indexfiles.digserv.com/firstindexfile/200/segment-7.ts    -   http://indexfiles.digserv.com/firstindexfile/200/segment-8.ts    -   http://indexfiles.digserv.com/firstindexfile/200/segment-9.ts    -   http://indexfiles.digserv.com/firstindexfile/200/segment-10.ts    -   http://indexfiles.digserv.com/firstindexfile/200/segment-11.ts    -   http://indexfiles.digserv.com/firstindexfile/200/segment-12.ts

Note that in this example, the digital service “digserv.com” uses thesame hostname for its source URLs for manifest files and its source URLsfor video segment files; this is permitted, but is not required (it isstructured this way in this example in part to help keep this examplestraightforward to read and understand). As a reminder, and aspreviously described, the only requirements are that “digserv.com” avoidduplicate URLs (i.e., name space collisions, as previously described)and that the network of infrastructure components be informed of thehostnames used in each case, so that the hostname authority recordscontained in the hostname authorities file are properly configured andcomplete, and so that infrastructure components are able to properlyconfigure digital service URLs.

As previously described, the manifest file handler has a number ofoptions in configuring the URLs in the issued Variant HLS manifest file.Each URL can be configured as a URL identifying a video segment file fordelivery by the network of segment file servers, as a service providersegment delivery URL identifying a video segment file for delivery by aninfrastructure service provider, or as a segment redirect URL, and theseURL types can flexibly be combined in any combination or sequence in anissued Variant HLS manifest file.

A first example of the URLs configured in the issued Variant HLSmanifest file illustrates the manifest file handler configuring videosegment delivery URLs identifying video segment files for delivery bythe network of segment file servers, as follows:

-   -   http://sfs.b.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-1.ts    -   http://sfs.b.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-2.ts    -   http://sfs.b.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-3.ts    -   http://sfs.b.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-4.ts    -   http://sfs.b.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-5.ts    -   http://sfs.b.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-6.ts    -   http://sfs.b.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-7.ts    -   http://sfs.b.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-8.ts    -   http://sfs.b.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-9.ts    -   http://sfs.b.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-10.ts    -   http://sfs.b.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-11.ts    -   http://sfs.b.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-12.ts

As a reminder, the issued Variant HLS manifest file also containscontrol, descriptive, and other information, and the metadata associatedwith each video segment file configured in the issued Variant HLSmanifest file is the same as the metadata associated with that videosegment file in the source Variant HLS manifest file, for examplespecifying the same codec, bandwidth, and/or resolution. For readabilityand clarity, the metadata is not shown in any of the example HLSmanifest files contained herein.

These video segment delivery URLs include a hostname associated with thenetwork of segment file servers, sfs.b.indexhandler.net, whichdesignates cluster “B” of segment file servers (which may, or may not,be co-located with cluster “B” of manifest file handlers); include theSession ID XYZ789; include the character string digserv designating thedigital service associated with the requested video; and include thepath portion of the URL by which the given video segment file can berequested from the digital service.

As a reminder, the Session ID was first assigned by the manifest filehandler that received the initial device request for the HLS manifestfile; was included by the manifest file handler in the Variant HLSmanifest file URLs configured in the issued Master HLS manifest filethat the manifest file handler returned to the requesting device; wastherefore included in the Variant HLS manifest file URL requested by therequesting device, and received at a second manifest file handler thatreceived the Variant HLS manifest file request (and which can be, as isthe case in this example, a different manifest file handler than themanifest file handler that issued the Master HLS manifest file); wasthen included by the second manifest file handler in the video segmentdelivery URLs configured in the issued Variant HLS manifest filereturned to the requesting device; and as shall shortly be seen, aretherefore conveyed to the segment file server via the video segmentdelivery URL requests, thereby making the Session ID available to thesegment file server that will serve the requested video segment filesassociated with the initial device request for the HLS manifest file.

As described in the previous example, when the requesting device sends arequest for one of these URLs, the URL request process will begin withthe resolution of the hostname contained in the requested URL. In thisexample, the hostname sfs.b.indexhandler.net contained in the videosegment delivery URLs identifies cluster “B” of segment file servers,and in the primary embodiment and secondary embodiment is resolved bythe DNS Authoritative Name Servers to the IP address(es) of one or moresegment file servers in cluster “B.” Note that, as previously described,in other embodiments the hostname sfs.b.indexhandler.net, whichidentifies cluster “B” of segment file servers, is resolved by the DNSAuthoritative Name Servers to the IP address(es) of one or more switchesassociated with segment file server cluster “B,” and the switch thenselects a segment file server to handle the request.

The segment file server then receives the request for the video segmentdelivery URL. As will be seen, the video segment delivery URL, togetherwith the hostname authorities file, provides the segment file serverwith all the information it needs to request the source video segmentfile from the digital service or its infrastructure service provider, ifnecessary, to serve the video segment file, and to record measurementand performance information specific to the delivery of this specificvideo segment file in this specific session.

A second example of the URLs configured in the issued Variant HLSmanifest file illustrates the manifest file handler configuring videosegment delivery URLs identifying video segment files for delivery bythe network of segment file servers, wherein a specific segment fileserver is designated in each URL, and further illustrates that differentsegment file servers can be designated in different URLs, as follows:

-   -   http://sfs90055.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-1.ts    -   http://sfs90055.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-2.ts    -   http://sfs90055.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-3.ts    -   http://sfs91060.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-4.ts    -   http://sfs91060.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-5.ts    -   http://sfs91060.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-6.ts    -   http://sfs91060.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-7.ts    -   http://sfs91060.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-8.ts    -   http://sfs91060.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-9.ts    -   http://sfs91060.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-10.ts    -   http://sfs91060.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-11.ts    -   http://sfs91060.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-12.ts

The first three of these video segment delivery URLs include a hostnameassociated with the network of segment file servers,sfs90055.indexhandler.net, designating a specific segment file server;the subsequent nine of these video segment delivery URLs include adifferent hostname associated with the network of segment file servers,sfs91060.indexhandler.net, designating a different specific segment fileserver; and all twelve of these video segment delivery URLs include theSession ID XYZ789, the character string digserv designating the digitalservice associated with the requested video, and the path portion of theURL by which the given video segment file can be requested from thedigital service. Note that the hostname included in each video segmentdelivery URL can be different and can designate a different segment fileserver or group of segment file servers.

A third example of the URLs configured in the issued Variant HLSmanifest file illustrates the manifest file handler configuring serviceprovider segment delivery URLs identifying video segment files fordelivery by an infrastructure service provider, as follows:

-   -   http://digserv.service-provider.net/firstindexfile/200/segment-1.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-2.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-3.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-4.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-5.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-6.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-7.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-8.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-9.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-10.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-11.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-12.ts

These service provider segment delivery URLs include the hostnamedigserv.service-provider.net, which is associated with theinfrastructure service provider service-provider.net and in this examplefurther use a hostname that designates the digital service together withthe service provider (e.g., the digital service's account with, orinfrastructure subset within, the infrastructure service provider);these service provider segment delivery URLs also include the pathportion of the URL by which the given video segment file can berequested from the digital service, e.g.,firstindexfile/200/segment-1.ts.

If supported by the infrastructure service provider, these serviceprovider segment delivery URLs could also contain the Session ID; inthis example, two possible such service provider segment delivery URLscontaining the Session ID might be:

-   -   http://digserv.service-provider.net/XYZ789/firstindexfile/200/segment-1.ts        and    -   http://digserv.service-provider.net/firstindexfile/200/segment-1.ts?s=XYZ789

In the first case, the Session ID is placed in the path portion of theURL; in the second case, the Session ID is appended to the URL as aquery string. Actual placement of the Session ID within the URL, ifsupported by the infrastructure service provider, would be determined bythe URL parsing capabilities and/or information logging and reportingcapabilities of the infrastructure service provider, or as otherwisesupported by the infrastructure service provider.

A fourth example of the URLs configured in the issued Variant HLSmanifest file illustrates the manifest file handler configuring segmentredirect URLs, as follows:

-   -   http://redirect21.indexhandler.net/XYZ789/digserv/servpro/firstindexfile/200/segment-1.ts    -   http://redirect21.indexhandler.net/XYZ789/digserv/servpro/firstindexfile/200/segment-2.ts    -   http://redirect21.indexhandler.net/XYZ789/digserv/servpro/firstindexfile/200/segment-3.ts    -   http://redirect21.indexhandler.net/XYZ789/digserv/servpro/firstindexfile/200/segment-4.ts    -   http://redirect21.indexhandler.net/XYZ789/digserv/servpro/firstindexfile/200/segment-5.ts    -   http://redirect21.indexhandler.net/XYZ789/digserv/servpro/firstindexfile/200/segment-6.ts    -   http://redirect21.indexhandler.net/XYZ789/digserv/servpro/firstindexfile/200/segment-7.ts    -   http://redirect21.indexhandler.net/XYZ789/digserv/servpro/firstindexfile/200/segment-8.ts    -   http://redirect21.indexhandler.net/XYZ789/digserv/servpro/firstindexfile/200/segment-9.ts    -   http://redirect21.indexhandler.net/XYZ789/digserv/servpro/firstindexfile/200/segment-10.ts    -   http://redirect21.indexhandler.net/XYZ789/digserv/servpro/firstindexfile/200/segment-11.ts    -   http://redirect21.indexhandler.net/XYZ789/digserv/servpro/firstindexfile/200/segment-12.ts

These segment redirect URLs include the hostnameredirect21.indexhandler.net, which identifies a segment redirectprocessor; include the Session ID XYZ789; include the path portion ofthe URL by which the given video segment file can be requested from thedigital service; include the optional character string digservdesignating the digital service associated with the requested video; andinclude the optional character string servpro designating theinfrastructure service provider, service-provider.net, associated withthis video segment file delivery.

A fifth example of the URLs configured in the issued Variant HLSmanifest file illustrates the manifest file handler configuring acombination of URL types, in this example video segment delivery URLsidentifying video segment files for delivery by the network of segmentfile servers and service provider delivery URLs identifying videosegment files for delivery by an infrastructure service provider, asfollows:

-   -   http://sfs.b.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-1.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-2.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-3.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-4.ts    -   http://sfs.b.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-5.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-6.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-7.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-8.ts    -   http://sfs.b.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-9.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-10.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-11.ts    -   http://sfs.b.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-12.ts

In this example, the first, fifth, ninth, and twelfth URLs are videosegment delivery URLs identifying video segment files for delivery bycluster “B” of the network of segment file servers, while the remainingURLs are service provider segment delivery URLs identifying the videosegment file for delivery by an infrastructure service provider.

A sixth example of the URLs configured in the issued Variant HLSmanifest file illustrates the manifest file handler configuring acombination of URL types, again in this example video segment deliveryURLs identifying video segment files for delivery by the network ofsegment file servers and service provider segment delivery URLsidentifying video segment files for delivery by an infrastructureservice provider, but in this example designating a first infrastructureservice provider in certain service provider segment delivery URLs and asecond infrastructure service provider in other service provider segmentdelivery URLs, as follows:

-   -   http://sfs.b.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-1.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-2.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-3.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-4.ts    -   http://sfs.b.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-5.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-6.ts    -   http://digserv.other-service-provider.net/firstindexfile/200/segment-7.ts    -   http://digserv.other-service-provider.net/firstindexfile/200/segment-8.ts    -   http://sfs.b.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-9.ts    -   http://digserv.other-service-provider.net/firstindexfile/200/segment-10.ts    -   http://digserv.other-service-provider.net/firstindexfile/200/segment-11.ts    -   http://sfs.b.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-12.ts

In this example, the first, fifth, ninth, and twelfth URLs are videosegment delivery URLs identifying video segment files for delivery bycluster “B” of the network of segment file servers, while the second,third, fourth, and sixth URLs are service provider segment delivery URLsidentifying the video segment file for delivery by the firstinfrastructure service provider, which operates the hostnamedigserv.service-provider.net, and the seventh, eight, tenth, andeleventh URLs are service provider segment delivery URLs identifying thevideo segment file for delivery by the second infrastructure serviceprovider, which operates the hostnamedigserv.other-service-provider.net.

A seventh example of the URLs configured in the issued Variant HLSmanifest file is another illustration of the manifest file handlerconfiguring a combination of URL types, in this example: URLsidentifying video segment files for delivery by the network of segmentfile servers, wherein a specific segment file server is designated ineach such URL; URLs identifying video segment files for delivery by aninfrastructure service provider; and segment redirect URLs, as follows:

-   -   http://sfs.b.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-1.ts    -   http://sfs.b.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-2.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-3.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-4.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-5.ts    -   http://sfs.b.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-6.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-7.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-8.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-9.ts    -   http://sfs.b.indexhandler.net/XYZ789/digserv/firstindexfile/200/segment-10.ts    -   http://digserv.service-provider.net/firstindexfile/200/segment-11.ts    -   http://redirect21.indexhandler.net/XYZ789/digserv/servpro/firstindexfile/200/segment-12.ts

In this example, the first two URLs are video segment delivery URLsidentifying video segment files for delivery by cluster “B” of thenetwork of segment file servers; the next three URLs are serviceprovider segment delivery URLs identifying the video segment file fordelivery by an infrastructure service provider; the sixth URL is anothervideo segment delivery URL identifying video segment files for deliveryby cluster “B” of the network of segment file servers; the next threeURLs (the seventh, eighth, and ninth) are again service provider segmentdelivery URLs identifying the video segment file for delivery by theinfrastructure service provider; the tenth URL is another video segmentdelivery URL identifying video segment files for delivery by cluster “B”of the network of segment file servers; the eleventh URL is anotherservice provider segment delivery URL identifying the video segment filefor delivery by the infrastructure service provider; and the twelfth URLis a segment redirect URL, which will be requested from a segmentredirect processor identified by the hostnameredirect21.indexhandler.net.

In the primary embodiment and secondary embodiment, the URLconfiguration structure and the configurability of video segment URLtypes in issued Variant HLS manifest files provides for both flexibilitywhere needed and specificity where required, as well as synchronizedoperation and measurement, high performance, and efficient resourceutilization across infrastructure components and, where applicable,infrastructure service providers, in handling the multiple URL requestsand file deliveries that comprise a single HLS video delivery (orsimilarly comprise a single video delivery in other HTTP-based adaptivestreaming video delivery protocols). Including the assigned Session IDin the URL path of (or elsewhere within, as applicable) issued videosegment delivery URLs, redirect segment URLs, and (where supported by aninfrastructure service provider) service provider segment delivery URLsassures that a Session ID that is common across all issued URLsassociated with the delivery of the video to that specific requestingdevice, but unique (or approximately unique, see related descriptions inthis disclosure and Additional Notes for more information on GUIDs) tothe delivery of that video to that requesting device (and distinct fromthe Session IDs in URLs associated with the delivery of other videos tothat requesting device or associated with the delivery of that samevideo to other requesting devices) is configured in all supporting URLsand enables each discrete video delivery to a device to be individuallymanaged, measured, and reported. As a reminder, note that from the timean initial request for an HLS manifest file is received by the manifestfile handler, all subsequent requests derived from that initial request,including requests for HLS manifest files, for video segment deliveryURLs, and (for infrastructure service providers that support the SessionID) for service provider segment delivery URLs, are configured with thesame Session ID. This enables:

-   -   highly granular assignment of individual deliveries to, and        allocation of aggregate deliveries among, resources comprising        the network of infrastructure components, as well as one or more        infrastructure service providers;    -   precise and effective management of individual infrastructure        resources and/or clusters or groups of individual infrastructure        resources within the network of infrastructure components;        and/or that connect the network of Infrastructure Resources to        requesting devices, other devices, and other networks; and/or        (if and as supported) within infrastructure service providers;    -   precise measurement and reporting of infrastructure resource and        infrastructure service provider performance, variation in        performance, and utilization;    -   detailed correlation, with and among specific video, video        delivery, and exogenous characteristics, conditions, and        circumstances, of the performance, variation in performance, and        utilization of infrastructure resources and infrastructure        service providers; and    -   precise measurement and reporting of the behavior of requesting        devices, variation in behavior of and among requesting devices,        and utilization.

Flexibly configuring the different types of video segment file URLswithin a single issued Variant HLS manifest file, and then measuring,collecting, and reporting the timing and performance of the videosegment delivery URLs as they are received by segment file servers,enables an operating network of infrastructure components to allocatevideo deliveries among its own resources, infrastructure serviceproviders, or the combination of its own resources and infrastructureservice providers, and further to measure in detail its own actualperformance and the actual performance of infrastructure serviceproviders. In particular, because the video segment files contained in aVariant HLS manifest file are requested by the requesting devices in aparticular order (the order in which the segments properly comprise thevideo content), interspersing video segment delivery URLs periodically(whether regularly, irregularly, intermittently, or otherwise)throughout the order in which video segment files will be requestedwithin a Variant HLS manifest file that is otherwise comprised ofinfrastructure service provider segment delivery URLs (for example, seethe sixth example above) enables an operating network of infrastructurecomponents to measure the detailed performance, performance variation,and aggregate delivery volume of the infrastructure service provider,based on the timing and the particular makeup of the interspersed videosegment URLs as they are requested.

Referring now to FIG. 5, two examples are shown of issued variantmanifest files that have been generated and/or configured for anadaptive streaming video, and that use certain techniques discussedabove for interspersing video segment delivery URLs (e.g., periodicallypositioned, regularly interleaved, irregularly interleaved,intermittently or randomly positioned, or otherwise) that referencesegment file servers of system 100, within other video segment deliveryURLs that reference one or more infrastructure service providers 122 and124.

Specifically, FIG. 5 illustrates a first issued variant manifest file500 and a second issued variant manifest file 550. First issued variantmanifest file 500 includes URLs that reference video segment filesencoded at 200 kbps for the adaptive streaming video and second issuedvariant manifest file 550 includes URLs that reference video segmentfiles encoded at 600 kbps. There are twelve segments for this video,thus there are twelve URLs in each issued variant manifest file. TheURLs are ordered according to the video segment number of the videosegment file that is referenced by each URL. Thus, the URL thatreferences the video segment file corresponding to the first segment ofthe video is the first URL in each issued variant manifest file, and theURL that references the video segment file corresponding to the lastsegment of the video is the last URL in each issued variant manifestfile.

First issued variant manifest file 500 includes URLs 502-524. In thisembodiment, the first URL 502, the fifth URL 510, the ninth URL 518, andthe last URL 524 designate a segment file server or cluster implementedaccording to the embodiments described herein for the delivery of therespective video segment files. The hostname that is contained in thehost field of these URLs 502, 510, 518, and 524 issfs.b.manifestserver.net, which, for example, designates cluster B ofsegment file servers (sfs.b) within the second-level domainmanifestserver.net. In other embodiments, different segment file serversor clusters can be used for the URLs within a single issued variantmanifest file. For example, the first URL 502 can designate cluster B ofsegment file servers while the fifth URL 510 can designate cluster A ora specific segment file server. The path portion of the URLs 502, 510,518, and 524 includes the session ID XYZ789, the character stringcontentprovider, which designates the content provider for the requestvideo, and the path of the respective video segment file.

The other URLs 504-508, 512-516, and 520-522 in first issued variantmanifest file 500 designate infrastructure service provider servers forthe delivery of the respective video segment files. The host fieldcontains the hostname contentprovider.service-provider.net, whichdesignates the subdomain contentprovider within the second level domainservice-provider.net. In this embodiment, all of the URLs 504-508,512-516, and 520-522 designate the same second level domain, which is ahostname that is associated with an infrastructure service providerserver; in another issued manifest that references another playback ofthe same video (for example, to a second user viewing the video), theURLs 504-508, 512-516, and 520-522 can designate a different secondlevel domain, which is a hostname that is associated with a secondinfrastructure service provider, in order to allocate the distributionof the video among a number of service providers, for example, accordingto a distribution policy. In other embodiments, some of URLs 504-508,512-516, and 520-522 can designate one infrastructure service providerwhile other URLs of URLs 504-508, 512-516, and 520-522 can designate asecond infrastructure service provider to allocate the distribution ofthe video among a number of infrastructure service providers, forexample, according to a distribution policy or model. The number ofservice provider URLs between each pair of segment file server URLs,which in this case is three, can also be determined according to thedistribution policy or model to implement a percentage of distribution,and frequency of segment files served, that will be handled by thesegment file servers. The path portion of the URLs 504-508, 512-516, and520-522 includes the path of the respective video segment file. In thisembodiment, the session ID is not included in the service provider URLs504-508, 512-516, and 520-522. In other embodiments where the serviceprovider supports session IDs and logging/reporting measurements, theservice provider URLs 504-508, 512-516, and 520-522 can also include thesession ID, for example, in the host field, in the path portion, orappended as a query string.

Second issued manifest file 550 includes URLs 552-574. In thisembodiment, the positioning of URLs that designate a segment file serverand URLs that designate a service provider server is consistent betweenfirst issued variant manifest file 500 and second issued manifest file550. Thus, URLs 552, 560, 568, and 574 designate a segment file serverand URLs 554-558, 562-566, and 570-572 designate an infrastructureservice provider. In addition to using consistent positioning of URLtypes across issued variant manifest files for different encodingbitrates, consistent positioning can also be used across issued variantmanifest files for different sessions and different videos. Theadvantages of having consistent positioning of URL types include lessstorage capacity requirements on segment file servers since the segmentfile servers need not store the segments that are not delivered bysegment file servers. In other embodiments, random positioning of URLtypes can be used across some or all of the video segments, which mayenable the segment file servers to record delivery measurements withfiner granularity across video segments.

There are also advantages to having the first URL and/or the last URLdesignate segment file servers. By designating a segment file server inthe first URL, it can be ensured that the first segment of the video isdelivered to the user at the fastest transmission rate possible throughthe user's access network. Thus, any subsequent downshift in encodingbitrate can be correlated with the network performance of theinfrastructure service provider that is delivering the other segments ofthe video. By designating a segment file server in the last URL, thesegment file server can record measurements regarding the number andpercentage of users that request and complete downloading the lastsegment of the video, and therefore watched the entire video.

In some embodiments, dynamic adjustments can be made to the number ofsegment file server URLs in an issued variant manifest file based on thenetwork performance of the segment file servers. For example, if thenetwork traffic becomes congested or network performance degrades on thesegment file server network, fewer segment file server URLs can beincluded in the issued variant manifest files to ensure user experienceis not impacted due to delivery of the video segment files by thesegment file servers. In this situation, all manifest files may beconfigured with fewer segment file URLs; alternatively, some manifestfiles may be configured with the standard number of segment file serverURLs and some manifest files configured with a reduced number of segmentfile URLs and a higher number of infrastructure service provider serverURLs, thus reducing overall demand on segment file servers while stillpreserving the standard frequency of measurements in some of the videoplayback sessions. In extreme conditions, issued manifest files can bedynamically adjusted such that all URLs in some or all issued manifestfiles designate infrastructure service providers, to ensure availabilityof the video content to users.

Configuring segment redirect URLs within an issued Variant HLS manifestfile enables the manifest file handler to:

-   -   defer the choice between, as a first alternative one or more        segment file servers and, as a second alternative, one or more        infrastructure service providers, until the point in time when        the segment redirect URL is requested    -   defer selection of an infrastructure service provider until the        point in time when the segment redirect URL is requested    -   measure the timing of video segment file requests at a point        within a series of video segment file requests that are all        assigned to an infrastructure service provider

Configuring a video segment delivery URL that contains a hostnameassociated with one or more specific segment file servers enables themanifest file handler to identify, in that case, one or more segmentfile servers well suited to handle requests for that video segmentdelivery URL and to manage the volume of video segment delivery URLrequests assigned to the one or more segment file servers. In theprimary embodiment and secondary embodiment, DNS Authoritative NameServers employ relatively static hostname resolutions, meaning that aparticular hostname will be resolved to the IP addresses of the same oneor more servers consistently through a series of hostname resolutionrequests, enabling the manifest file handler to predictably assigndeliveries to specific segment file servers. Optionally, as analternative or as a supplemental technique, DNS Authoritative NameServers can employ relatively dynamic hostname resolutions, meaning thata particular hostname will be resolved to potentially changing IPaddresses through a series of hostname resolution requests, enabling theDNS Authoritative Name Servers to assign deliveries to segment fileservers at hostname resolution time (as a reminder, however, and asdiscussed in the Background section of this disclosure regarding contentdelivery network DNS hostname resolutions, there are some inherentlimitations when assigning servers using DNS hostname resolutions;however, see also the description of the Additional Embodiment thatutilizes a Session ID included in a hostname resolved by DNSAuthoritative Name Servers).

Configuring a video segment delivery URL that contains a hostnameassociated with a specific cluster of segment file servers enables themanifest file handler, in that case, to identify, when and ifapplicable, a cluster of segment file servers that is well suited tohandle requests for all of, or any of, the Variant HLS manifest files,but without yet selecting the individual segment file server within thecluster, leaving that selection instead for a later point, for example,at resolution of the segment file server cluster hostname into one ormore IP addresses, or as another example, when (following DNS resolutionof the segment file server cluster hostname into one or more switch IPaddresses associated with the segment file server cluster) theconnection request for the video segment delivery URL is received by aswitch at the segment file server cluster and is then directed by theswitch to a specific segment file server;

Configuring a video segment delivery URL that contains a hostname forthe network of segment file servers enables the manifest file handler,in that case, to defer selection of the specific segment file server orsegment file server cluster to a later point in the process, at whichpoint another infrastructure component can make the selection of asegment file server or segment file server cluster that is well suitedto handle requests for all of, or any of, the video segment deliveryURLs.

Including the digital service hostname contained in the initial requestfor an HLS manifest file, or a character string that designates thedigital service associated with the initial request for an HLS manifestfile, in the path portion of issued video segment delivery URLs andsegment redirect URLs enables any infrastructure component that everneeds to, for such a URL that it receives, derive the corresponding URLwith which it can request that object directly from the digital service,or for any other reason associate that URL with the digital serviceassociated with the initial request for the HLS manifest file, to do sowith no input other than the URL it received and the hostnameauthorities file.

Similarly, configuring issued service provider segment delivery URLswith the hostname associated with the infrastructure service provider(and optionally, associated by the service provider with the digitalservice) and with the path portion of the digital service URL, oroptionally the infrastructure service provider URL, as contained in thecorresponding source Variant HLS manifest file in the path portion ofissued service provider segment delivery URLs, or optionally configuringissued service provider segment delivery URLs with the infrastructureservice provider URL as contained in the corresponding source VariantHLS manifest file, enables the infrastructure service provider toreceive and process the URL request for, and deliver, the video segmentfile.

The Service Provider Manager and Cluster Performance Manager

Continuing with the primary embodiment and secondary embodiment, themanifest file handler operates in conjunction with the service providermanager and cluster performance manager to configure the video segmentfile URLs configured in the issued Variant HLS manifest file. In otherembodiments, the manifest file handler works indirectly in conjunctionwith the cluster performance manager, working directly in conjunctionwith the service provider manager (which in turn works with the clusterperformance manager and provides the cluster performance manager'sresults to the manifest file handler); or works indirectly inconjunction with the service provider manager, working directly inconjunction with the cluster performance manager (which in turn workswith the service provider manager and provides the service providermanager's results to the manifest file handler).

Note that when a manifest file handler receives a request for an VariantHLS manifest file from a requesting device, as previously described itin most cases knows the actual network address of the requesting device,which can be used to determine the distance, in network terms, of anyinfrastructure component to the requesting device, or can be used toselect an infrastructure service provider that performs well indelivering video segment files to that network location. The manifestfile handler has correct and precise information about the exact HLSvideo manifest file requested (and therefore the HLS video with whichthe requested HLS manifest file is associated) and the video segmentfiles that comprise it, and can make an individual delivery assignmentfor each such video segment file. This correct and precise informationcan be used in a number of ways, for example to select a server thathas, or is likely to have, the video segment file in storage, to preloadall or part of the video segment file into the storage of one or morespecific servers, to select an infrastructure service provider thatperforms well in delivering video segment files related to that specificHLS video, or in delivering video segment files that have one or moreproperties in common with, or similar to, those of that specific HLSvideo.

Individually or together, these factors are used in determining whichsegment file servers (or, optionally, which cluster(s) of segment fileservers) and which infrastructure service providers are assigned to eachvideo segment file that will be, or may be, requested by (and deliveredto) the requesting device. The aggregate number of video segment filedeliveries assigned to a segment file server or cluster of segment fileservers is accurately counted, rather than estimated or predicted, whichis more precise and accurate than existing infrastructure serviceprovider processes that assign video segment file deliveries in groups(that typically are unknown, and variable, in size and composition). Andoptionally, this approach allows selection of an infrastructure serviceprovider for each individual video, and further for each individualvideo segment file, based at least in part on how the availableinfrastructure service providers perform in delivering HLS video segmentfiles with comparable properties to the same or comparable networklocations or network subsections.

In an optional aspect of the primary embodiment and secondaryembodiment, the manifest file handler can also configure failover URLsin an issued Variant HLS manifest file. A failover URL is a second URL,that corresponds to a first URL, and will automatically be requested bythe video playback component of the requesting device under certainconditions, generally, the failure of the server from which the firstURL is requested to respond properly, or in a timely fashion, to the URLrequest. Typically, a failover URL is used by the video playbackcomponent of the requesting device in conjunction with the metadataprovided for the URL for which it is a failover option, i.e., a failoverURL typically does not have separate metadata that is different than, orapart from, the metadata of the URL for which it is a failover option.In this optional aspect of the primary embodiment and secondaryembodiment, the manifest file handler typically configures a failoverURL as an alternate method of ultimately requesting the same videosegment file, and to enable a greater degree of control over the videoplayback component of the requesting device, as describer furtherherein. In other embodiments, the service provider manager and clusterperformance manager are combined into a single service executionmanager.

The Service Provider Manager

In the primary embodiment and secondary embodiment, the manifest filehandler provides the assigned Session ID, the video segment file URLs inthe source Variant HLS manifest file, the metadata associated with thevideo segment file URLs in the source Variant HLS manifest file,optionally the URL of the source Variant HLS manifest file, andoptionally the requested URL in the initial device request for the HLSmanifest file, to its service provider manager (or, optionally, anotherservice provider manager). Optionally, some or all of this informationmay be stored centrally for multiple manifest file handlers, such ascentrally within a cluster, within a group of clusters, within a region,or within the network of manifest file handlers, and a pointer to, orone or more parameters or index values associated with, the centrallystored information is provided by the manifest file handler to theservice provider manager. In another embodiment, this information isprovided to the service provider manager via a session associationrepository or session association service.

The service provider manager determines, and returns (directly orindirectly) to the manifest file handler, the video segment file URLtype to be used for each video segment file; and for any video segmentfile URL where the URL type to be used is a service provider segmentdelivery URL, the infrastructure service provider to be configured, andoptionally any additional information needed to properly configure theservice provider segment delivery URL.

In addition, for any video segment file URL where the URL type to beused is a segment redirect URL, the service provider manager determines,and provides (directly or indirectly) to the segment redirect processor,the URL redirect arguments to be used in specifying the redirect URL tobe returned in an HTTP 302 Redirect message upon receipt from therequesting device of the segment redirect URL. As used herein in thiscontext, the URL redirect arguments refers to: in the case of anunconditional redirect argument, the redirect URL, or the type of URLand associated parameters to be used in configuring the redirect URL, tobe returned in the HTTP 302 Redirect message; and in the case ofconditional redirect arguments, condition indicators and for eachindicated condition, the redirect URL, or the type of URL and associatedparameters to be used under that condition in configuring the redirectURL, to be returned in the HTTP 302 Redirect message (see The segmentredirect processor section of this disclosure for additionalinformation).

In an optional aspect of the primary embodiment and secondaryembodiment, the service provider manager determines, and returns(directly or indirectly) to the manifest file handler, a type of segmentredirect URL referred to herein as a benchmark segment redirect URL. Themanifest file handler treats a benchmark segment redirect URL like othersegment redirect URLs. The service provider manager, in the case of abenchmark redirect URL, determines, and provides (directly orindirectly) to the segment redirect processor, a video segment deliveryURL as the URL redirect argument, generally as an unconditional redirectargument (meaning that the video segment delivery URL will always bereturned as the redirect URL in the HTTP 302 Redirect message), butoptionally as a conditional redirect argument (meaning that underspecified conditions the video segment delivery URL will be returned asthe redirect URL in the HTTP 302 Redirect message, and under otherconditions it will not).

In this optional aspect of the primary embodiment and secondaryembodiment, the service provider manager configures reserved hostnamesin video segment delivery URLs provided to segment redirect processorsas redirect arguments for segment redirect URLs; reserved hostnames inthis instance may identify one or more segment file servers, or one ormore segment file server clusters, designated to be used in conjunctionwith benchmark segment redirect URLs, or as an alternative may bedesignated for DNS resolution by the DNS Authoritative Name Servers inconventional infrastructure service provider fashion. Alternatively, theservice provider manager operates in conjunction with the clusterperformance manager to configure hostnames in video segment deliveryURLs, provided to segment redirect processors as redirect arguments forsegment redirect URLs, that identify one or more segment file servers,or one or more clusters of segment file servers, that is/are well suitedto handle requests for the video segment files identified by such videosegment delivery URLs, or (if and when applicable) to configure videosegment delivery URLs that in operation defer selection of the specificone or more segment file servers or one or more clusters of segment fileserver to a later time, at which point another infrastructure componentmakes the selection of one or more segment file servers or one or moreclusters of segment file servers that is/are well suited to handlerequests for the video segment files identified by such video segmentdelivery URLs.

Benchmark redirect URLs are useful for, among other things, measuringthe time between when the issuance of an HTTP 302 Redirect message to arequesting device is complete and when the receipt of the correspondingvideo segment delivery URL request is received by a segment file server.This interval is a reasonable measurement of the round-trip time betweenthat specific requesting device and the network of infrastructurecomponents.

To determine the video segment file URL type to be used for each videosegment file URL in the Variant HLS manifest file to be issued, theservice provider manager uses performance and utilization information itreceives from a performance administrator in conjunction with one ormore distribution policies and a distribution model, both from itsdistribution policy repository.

Distribution policies determine, for a given Variant HLS manifest file,the allocation of video segment file URLs among the possible URL types.As a simple example, a distribution policy might specify 50% videosegment delivery URLs and 50% infrastructure service provider segmentdelivery URLs; whereas a distribution model might specify that theallocated video segment file URLs will be ordered (within playbacksequence) beginning with a video segment delivery URL and theninterleaving the remaining video segment delivery URLs with other URLsin intervals that are as evenly structured as possible; this wouldresult in an order (within playback sequence) beginning with a videosegment delivery URL, followed by a infrastructure service providersegment delivery URL, followed by another video segment delivery URL,and continuing to alternate until the end of the playback sequence. Asanother example, a distribution policy can specify that 20% of the URLsdesignate a segment file server/cluster and 80% of the URLs designate aninfrastructure service provider, and that 60% of the URLs designating aninfrastructure service provider designate a first infrastructure serviceprovider and 40% designate a second infrastructure service provider.

Distribution models determine the pattern of distribution or ordering ofURL types in a given variant manifest file. For example, a distributionmodel can specify that the first URL in the playback sequence designatesa segment file server/cluster of system 200, followed by a specificnumber of URLs (such as 4) that designate service provider servers,followed by a URL that designates a segment file server/cluster ofsystem 200, followed again by a specific number of URLs that designateservice provider servers, and continuing in this fashion to alternatebetween URL types until the end of the playback sequence.

In the primary embodiment and secondary embodiment, distributionpolicies and distribution models are maintained in a distribution policyrepository, which is updated concurrently across service providermanagers as distribution policies and/or distribution models are added,deleted, or changed.

In an optional aspect of the primary embodiment and secondaryembodiment, a distribution policy can also specify enhanced informationto be included in the hostnames configured in service provider segmentdelivery URLs. As has been previously described, at the time that videosegment file URLs, including service provider segment delivery URLs, areconfigured, the manifest file handler (and therefore the serviceprovider manager as well), has more information about the video segmentfile than will be available to the infrastructure service provider atthe time it resolves the hostname included in the service providersegment delivery URL; accordingly, it may be advantageous for themanifest file handler to include some or all of that information, orparameters associated with, or derived from, that information, in theservice provider hostname configured in the service provider segmentdelivery URL. For example, the IP address of the requesting device, theuser agent associated with the requesting device, and/or the videocontent or category of video content could be configured or encoded intothe service provider hostname so that the service provider has thatinformation available when it resolves the hostname. Such enhancedinformation distribution policies optionally include the enhancedinformation to be included in the enhanced service provider hostname,the format and structure of the enhanced service provider hostname, andthe eligibility of, and conditions governing, a given digital service'suse of an enhanced service provider hostname.

Distribution policies can be specific to any of, or any combination of:

-   -   the digital service associated with the video, or a category,        parameter, library, or other video classification information        provided by the digital service;    -   duration of the video;    -   release date, publication date, or availability date of video    -   number and size of video segment files comprising the source        Variant HLS manifest file;    -   the video mode (e.g., on-demand video or linear video);    -   the requesting device or user agent, or category or type of user        agent, or an attribute or characteristic associated with the        user agent, identified in the initial device request for the HLS        manifest file or in a preceding request for a non-manifest file        URL;    -   the network location of, or a network location associated with        the network location of, the requesting device;    -   the network to which the requesting device is connected, the        category or type of network to which the requesting device is        connected, or an attribute or characteristic associated with the        network to which the requesting device is connected;    -   another network associated with the request for, or with the        manifest file handler's response to, the initial device request        for the HLS manifest file;    -   the geographic location of, or a geographic location or area        associated with the geographic location of, the requesting        device;    -   one or more infrastructure service providers;    -   a category of infrastructure service providers;    -   one or more thresholds, ceilings, priorities, allocations,        minimums, maximums, averages, or other constraints, boundaries,        goals, objectives, or characterizations associated with the        volume of video segment file deliveries assigned to, or        associated with, one or more infrastructure service providers or        categories of infrastructure service providers;    -   the measured performance of one or more infrastructure service        providers, or types or categories of infrastructure service        providers;    -   measured performance exceptions associated with one or more        infrastructure service providers, or types or categories of        infrastructure service providers;    -   the measured performance of one or more infrastructure        components, or types, categories, groups, or clusters of        infrastructure components;    -   measured performance exceptions associated with one or more        infrastructure components, or types, categories, groups, or        clusters of infrastructure components;    -   the manifest file handler, the network location or geographic        location of the manifest file handler, or an attribute or        characteristic associated with the manifest file handler;    -   the source Variant HLS manifest file, or information contained        in the source Variant HLS manifest file, including metadata,        tags, or other information that is otherwise functional or        non-functional;    -   the URL of the source Variant HLS manifest file, or any part        thereof (including the hostname, the path, or the query string,        or any part thereof);    -   the source Master HLS manifest file associated with the source        Master HLS manifest file, including metadata, tags, or other        information that is otherwise functional or non-functional;    -   the URL of the source Master HLS manifest file, or any part        thereof (including the hostname, the path, or the query string,        or any part thereof);    -   the URL contained in the initial device request for the HLS        manifest file, or any part thereof (including the hostname, the        path, or the query string, or any part thereof);    -   a non-index-file URL that preceded the request the URL contained        in the initial device request for the HLS manifest file, or any        part thereof (including the hostname, the path, or the query        string, or any part thereof);    -   the request rate of a Master HLS manifest file or of a Variant        HLS manifest file    -   the time, date, part of day, day of week, day or week of month,        month or season of year, or other temporal factor;    -   distribution policies based on business rules;    -   or one or more arbitrary distribution policies defined in the        distribution policy repository

A distribution policy or a distribution model can optionally beassigned, or associated with, a scope, priority, one or more situationalpriorities, a weight or value, and/or other indicators of the relativeimportance of the distribution policy under some, varying, or allconditions. The distribution policy repository can also optionallycontain rules and priorities for resolving conflicts between and amongdistribution policies and distribution models, under some, varying, orall conditions.

In an optional aspect of the primary embodiment and secondaryembodiment, the manifest file handler also optionally informs theservice provider manager as it configures and returns Variant HLSmanifest files, thereby providing confirmation to the service providermanager of the HLS Variant manifest files configured and returned torequesting devices.

In other embodiments, the service provider manager provides assignmentinformation to the manifest file handler and the manifest file handleruses the assignment information in conjunction with the informationcontained in the Variant HLS manifest file, and optionally inconjunction with other information it has about the Variant HLS manifestfile request, to determine the video segment file URL type to be usedfor each video segment file and, for each video segment file URL wherethe URL type to be used is a service provider segment delivery URL, toconfigure the service provider segment delivery URL. Such assignmentinformation might, for example, be in the form of an assignment tableindexed by IP address ranges or other network identifiers associatedwith requesting devices and sub-indexed by digital services and theirrespective content identifiers or categories; using this assignmenttable, the manifest file handler can then look up the assignment to beused in the designation. In such other embodiments, the service providermanager updates the assignment information as the operatingcharacteristics or measured performance of infrastructure serviceproviders changes, or changes materially.

Other embodiments utilize relatively less dynamic assignmentinformation, wherein the service provider manager updates the assignmentinformation less frequently than the operating characteristics ormeasured performance of infrastructure service providers changes, oronly as the infrastructure service providers associated with a digitalservice change (e.g., when a digital service changes from oneinfrastructure service provider to another, or changes the desiredallocation of video segment file deliveries among its infrastructureservice providers).

In other embodiments, distribution policies and distribution models aremaintained in multiple distribution policy repositories, each of whichis updated concurrently across service provider managers at which thatdistribution policy repository is used; for example, a separatedistribution policy repository may be maintained for each separateregion in which the network of infrastructure components operates (e.g.,a regional distribution policy repository for North America, a separatedistribution policy repository for Europe, a separate distributionpolicy repository for China, and a separate distribution policyrepository for the rest of the world).

In other embodiments, distribution policies and distribution models aremaintained in multiple distribution policy repositories managed inanother way; are maintained as individual records rather than aggregatedinto a repository; are accessed via one or more APIs that operatewithin, or are provided by the operator of, the network ofinfrastructure components; are accessed via one or more APIs operated bydigital services that use the network of infrastructure components;and/or are accessed via one or more APIs operated by parties other thanthe digital services that use the network of infrastructure components.

The Cluster Performance Manager

Continuing with the primary embodiment and secondary embodiment, themanifest file handler may operate in conjunction with the clusterperformance manager to configure video segment delivery URLs (configuredin Variant HLS manifest files) that identify one or more segment fileservers, or one or more clusters of segment file servers, that is/arewell suited to handle requests for the video segment files identified bysuch video segment delivery URLs, or (if and when applicable) toconfigure video segment delivery URLs that in operation defer selectionof the specific one or more segment file servers or one or more clustersof segment file server to a later time, at which point anotherinfrastructure component makes the selection of one or more segment fileservers or one or more clusters of segment file servers that is/are wellsuited to handle requests for the video segment files identified by suchvideo segment delivery URLs.

To implement this capability, in the primary embodiment and secondaryembodiment, the manifest file handler may provide to its clusterperformance manager (or, optionally, another cluster performancemanager) the network address of the requesting device, the assignedSession ID associated with the request, the URL or other identifyinginformation for the video segment file(s) to be assigned, metadataassociated with the video segment file(s) (such as length in time,encoded bitrate/bandwidth, position in the order of video segment filesthat comprise the HLS video), and optionally any of, or any combinationof: calculated or predictive information associated with the videosegment file(s) (such as the point in time when it is expected to berequested by the device, e.g. 30 seconds or 30 minutes from now), thevideo mode associated with the video segment file (e.g., on-demand videoor linear video), and/or the requested URL associated with the initialdevice request for the HLS manifest file. Optionally, some or all ofthis information may be stored centrally for multiple manifest filehandlers, such as centrally within a cluster, within a group ofclusters, within a region, or within the network of manifest filehandlers, and a pointer to, or one or more parameters or index valuesassociated with, the centrally stored information is provided by themanifest file handler to the cluster performance manager.

The cluster performance manager also monitors the operatingcharacteristics of the segment file servers in its cluster, andoptionally in other clusters (or optionally exchanges such informationwith cluster performance managers associated with other clusters). Theoperating characteristics of segment file servers that the clusterperformance manager monitors optionally include, but are not limited to,any of, or any combination of: availability and normal operatingcondition, or alternatively the failure of, or impaired operatingcondition of, a segment file server and/or its components, whetherpersistent or intermittent; utilization of, or load on, a segment fileserver and/or its components (such as its memory, storage, processor,and network connection or network interface); video segment filescurrently in memory or storage on a segment file server; operatingcharacteristics or conditions of a system or facility that the segmentfile server uses or on which it depends, such as a network connection, alayer-2, or a power system; and/or environmental conditions, such astemperature or humidity, associated with a segment file server.

In addition, the cluster performance manager also monitors the operatingcharacteristics of the segment file server cluster, and optionally otherclusters (or optionally exchanges such information with clusterperformance managers associated with other clusters), including, but notlimited to, any of, or any combination of: availability and normaloperating condition, or alternatively the failure of, or impairedoperating condition of, the segment file server cluster and/orinfrastructure components associated with it (e.g., DNS AuthoritativeName Servers associated with a cluster, or switches associated with acluster), whether persistent or intermittent; utilization of, or loadon, a segment file server cluster and/or infrastructure componentsassociated with it (e.g., the aggregate load on, and utilization of, thecluster of segment file servers, or the load on, and utilization of, oneor more switches associated with a cluster); video segment filescurrently in storage in the segment file server cluster and/orinfrastructure components associated with it (e.g., optional LibraryStorage Servers associated with a cluster); performance, utilization,operating characteristics, or conditions of a system or facility thatthe segment file server cluster uses or on which it depends, such as aconnection to another network, a device in another network to which thecluster is connected, or a power system.

In the primary embodiment and secondary embodiment the clusterperformance manager determines (and returns to the manifest filehandler) the one or more segment file servers, or one or more clustersof segment file servers, or the network of segment file servers, to bedesignated, by use of hostnames, in video segment delivery URLsconfigured in an issued Variant HLS manifest file.

In an optional aspect of the primary embodiment and secondaryembodiment, the manifest file handler optionally informs the clusterperformance manager as it configures and return Variant HLS manifestfiles, thereby providing confirmation to the cluster performance managerof the HLS Variant manifest files configured and returned to requestingdevices.

In other embodiments, the cluster performance manager providesassignment information to the manifest file handler and the manifestfile handler uses the assignment information in conjunction with theinformation contained in the Variant HLS manifest file, and optionallyin conjunction with other information it has about the Variant HLSmanifest file request, to determine and designate, by use of hostnames,one or more segment file servers, or one or more clusters of segmentfile servers, or the network of segment file servers in video segmentdelivery URLs configured in an issued Variant HLS manifest file. Suchassignment information might, for example, be in the form of anassignment table indexed by IP address ranges or other networkidentifiers and sub-indexed by digital services and their respectivecontent identifiers or categories; using this assignment table, themanifest file handler can then look up the assignment to be used in thedesignation. In such other embodiments, the cluster performance managerupdates the assignment information as the operating conditions ofsegment file servers, other infrastructure components, and/or thecluster of segment file servers changes, or changes materially, and/oras the information the cluster performance manager receives from othercluster performance managers changes, or changes materially. Otherembodiments utilize relatively less dynamic assignment information,wherein the cluster performance manager updates the assignmentinformation less frequently than the operating conditions ofinfrastructure components changes, or only as the infrastructurecomponents themselves change (e.g., as new infrastructure components areadded to the pool of available infrastructure components).

In other embodiments, the manifest file handler does not use assignmentinformation to make some or all of the indicated designations, butinstead makes some or all of the indicated designations usinground-robin rotation among segment file servers or other infrastructurecomponents, deterministic distribution among segment file servers orother infrastructure components, for example using a protocol such asCARP, or random distribution among segment file servers or otherinfrastructure components.

Note that when one or more cluster(s) or group(s) of segment fileservers is designated by a hostname, the eventual selection of aspecific segment file server has been narrowed to the designated groupor cluster, but will then be finally determined within that group orcluster at a subsequent point; similarly, when the network of segmentfile servers is designated by a hostname, the eventual selection of aspecific segment file server has not been narrowed, and will be finallydetermined at a subsequent point. This characteristic providesflexibility both in this aspect of the primary embodiment and secondaryembodiment and in other embodiments.

In other embodiments, comprising multiple distributed instances ofsegment file servers, with multiple instances of segment file serversand optionally one or more manifest file handlers, and one or moreswitches at each cluster/location, the cluster performance manageridentifies to the manifest file handler a cluster of segment fileservers, or the hostname associated with a cluster of segment fileservers, to be designated in the video segment delivery URLs configuredin an issued Variant HLS manifest file. In one such embodiment, themanifest file handler provides information, as described in the primaryembodiment and secondary embodiment, to a cluster performance managerwhich determines, and returns to the manifest file handler, thecluster(s) or group(s) of segment file servers to be designated, by useof hostnames, in video segment delivery URLs; in another suchembodiment, the cluster performance manager provides assignmentinformation to the manifest file handler and the manifest file handleruses that assignment information, optionally in conjunction with theinformation it has about the HLS manifest file request, to make thesegment file server cluster designations, for example as previouslydescribed. In yet another embodiment, the manifest file handler defaultsto designating a hostname associated with its cluster of segment fileservers in the video segment delivery URLs configured in an issuedVariant HLS manifest file. In these embodiments, the hostname associatedwith a cluster and designated in a video segment delivery URL is thenresolved by the DNS Authoritative Name Servers to the IP address(es) ofone or more switches associated with the cluster; the switch thenreceives the resulting connection request from the requesting userdevice and selects a manifest file handler to handle the video segmentdelivery URL request.

In the primary embodiment and secondary embodiment the clusterperformance manager identifies the hostname associated with one or moresegment file servers that it returns to the manifest file handler to bedesignated in the video segment delivery URLs (or optionally to beincluded in assignment information it provides to the manifest filehandler), and in other embodiments the hostname associated with one ormore clusters of segment file servers that it returns to the manifestfile handler to be designated in the video segment delivery URLs (oroptionally to be included in assignment information it provides to themanifest file handler), using any of, or any combination of:

-   -   the network location of, or a network location associated with        the network location of, the requesting device;    -   the relative distance, in network terms, of the cluster of        segment file servers to the network location of the requesting        device or to other network locations associated with the network        location of the requesting device, as compared to the distance,        in network terms, of one or more other clusters of segment file        servers to the network location of the requesting user device;    -   the relative performance, in network terms, of the cluster of        segment file servers when communicating to the network location        of the requesting device or to other network locations        associated with the network location of the requesting device,        as compared to the performance, in network terms, of one or more        other clusters of segment file servers when communicating to the        network location of the requesting device or to other network        locations associated with the network location of the requesting        device;    -   segment file server availability and utilization, both current        and anticipated, including (but not limited to) the availability        of sufficient capacity to process the video segment delivery URL        request;    -   a segment file server having previously processed requests for        the requested video segment delivery URL, requests for video        segment delivery URLs associated with the same video object,        requests for video segment delivery URLs associated with the        same digital service, or requests for similar video segment        delivery URLs;    -   segment file server association with the requested HLS manifest        file;    -   segment file servers association with a portion of the HLS        manifest file request URL or contents of the HLS manifest file        request message, such as the user agent identified in the HLS        manifest file request message;    -   segment file server association with, or optimization for, video        segment delivery URLs associated with on-demand video, video        segment delivery URLs associated with linear video, or video        segment delivery URLs associated with a combination of on-demand        video and linear video;    -   the request rate of a Master HLS manifest file or of a Variant        HLS manifest file;    -   duration of the video;    -   release date, publication date, or availability date of video;    -   number and size of video segment files comprising the source        Variant HLS manifest file;    -   the requesting device or user agent, or category or type of user        agent, or an attribute or characteristic associated with the        user agent;    -   the access network used by the requesting user device;    -   round-robin rotation of video segment delivery URL requests        among segment file servers;    -   deterministic distribution of video segment delivery URL        requests among segment file servers, for example using a        protocol such as Cache Array Routing Protocol (CARP);    -   random distribution of video segment delivery URLs requests        among segment file servers;    -   the network location of the manifest file handler

In an optional aspect of the primary embodiment and secondaryembodiment, the cluster performance manager also may operate inconjunction with other infrastructure components, sending notificationswhen operating characteristics of segment file servers, manifest filehandlers, other infrastructure components, or clusters of infrastructurecomponents, become unacceptable, out of balance with the operatingcharacteristics of other infrastructure components of the same type orof infrastructure components generally, exceed (or fall beneath)specified thresholds, or otherwise vary beyond an acceptable range ortolerance.

For example, in the event that a segment file server or manifest filehandler begins experiencing performance or load conditions that areunacceptable or that are out of balance with the other segment fileservers or manifest file handlers, respectively, in its cluster, thecluster performance manager can notify the infrastructure componentsthat make selections after the manifest file handler configures HLSmanifest files and the URLs therein, such as DNS Authoritative NameServers and/or cluster switches. These notifications can indicate to theDNS Authoritative Name Servers and/or cluster switches that theindicated infrastructure component(s) should no longer be selected toreceive requests, e.g., that the DNS Authoritative Name Servers shouldno longer include the IP address of a poorly performing segment fileserver in DNS hostname resolutions, or in the case of a switch, that theswitch should not select that poorly performing segment file server toreceive a connection request for a video segment delivery URL (at leastuntil further notice).

These optional notifications can enable an operating network ofinfrastructure components to experience fewer consequences as a resultof, and to recover more quickly from, performance and availabilityproblems, particularly associated with manifest file handlers and/orsegment file servers.

In another example, the cluster performance manager can operate inconjunction with the service provider manager to adjust the rate atwhich, or relative percentages of, video segment file URLs that areconfigured as video segment delivery URLs and service provider deliveryURLs; for example, if an infrastructure service provider is performingpoorly, the service provider manager and cluster performance manager canoperate in conjunction to determine that the network of segment fileservers has available capacity to take over video segment filedeliveries from the service provider, or that the network of segmentfile servers does not; and if the network of segment file servers does,notify one or more manifest file handlers to override the instructionsfor one or more digital services contained in the manifest filehandlers' digital services policy file.

Returning the Issued Variant HLS Manifest File to the Requesting Device

In the primary embodiment and secondary embodiments, the manifest filehandler returns issued Variant HLS manifest files to the requestingdevice and creates a manifest file serving record comprising the SessionID and any of, or any combination of: one or more HLS manifest fileidentifiers (which may be all or part of the requested HLS manifest fileURL, all or part of the source HLS manifest file URL, or anotheridentifier); the video segment file URLs configured in an issued VariantHLS manifest file (or, in the case of a Master HLS manifest file, theVariant HLS manifest file URLs configured in the issued Master HLSmanifest file); the IP address of the requesting device; timestamp thatthe HLS manifest file request was received; timestamp that the HLSmanifest file return was completed; and some or all of the TCPpacket-level metrics, or summaries of TCP packet-level metrics, relatedto the request and delivery of the HLS manifest file, including, but notlimited to, identifiers and timestamps for some or all of the individualpackets comprising the TCP connection, packet retries, re-requests, andre-sends, packet sizes and composition, and other connection-levelinformation associated with the TCP connection.

The manifest file handler sends the manifest file serving record, orotherwise makes it available, directly or indirectly (by sending it to,or otherwise making it available to, another infrastructure component),to one or more performance administrators, either immediately after itis created or subsequently, optionally in groups of manifest fileserving records; optionally, the manifest file handler sends, orotherwise makes available, directly or indirectly, a summary of, orextract from, the manifest file serving record or a group of manifestfile serving records, directly or indirectly, to one or more performanceadministrators.

Optionally, a performance administrator may send to, or make availablefor retrieval by, one or more other performance administrators any of,or any combination of, the manifest file serving record; a group ofmanifest file serving records; one or more summaries of, or one or moreextracts from, the manifest file serving record; or one or moresummaries of, or one or more extracts from, a group of manifest fileserving records.

Continuing with the primary embodiment and secondary embodiment, themanifest file handler returns the issued Variant HLS manifest file tothe requesting device. The requesting device issues URL requests for thevideo segments, in each case using the video segment file URL configuredin the issued Variant HLS manifest file. As previously described, usingan adaptive streaming video delivery protocol, the requesting clienttypically will request the video segment file URLs in playback sequence,beginning playback of the video once it has received a sufficient amountof data to do so, and continuing to request segment files as needed asplayback proceeds.

Thus, the playback process results in the requesting device sending URLrequests for the video segment file URLs configured in the issuedVariant HLS manifest file as the segments are needed for playback.Requests for service provider segment delivery URLs are sent to theinfrastructure service provider configured in the URL; in the primaryembodiment and secondary embodiment, the network of infrastructurecomponents does not receive, or directly observe, these requests.Requests for video segment delivery URLs and segment redirect URLs,however, are sent to the network of infrastructure components, morespecifically, to a segment file server as configured in the videosegment delivery URL or to a Redirect Processor as configured in thesegment redirect URL, respectively.

The Segment Redirect Processor

In an optional aspect of the primary embodiment and secondaryembodiment, the network of infrastructure components includes one ormore segment redirect processors. Segment redirect processors mayprovide subsequent support in the network of infrastructure componentsfor processing segment redirect URLs configured in Variant HLS manifestfiles; accordingly, in an embodiment that does not implement one or moresegment redirect processors (or equivalent function) or that does nototherwise support the processing of segment redirect URLs configured inVariant HLS manifest files, the service provider manager will not directthe configuration of, nor will the manifest file handler perform theconfiguration of, any URLs of the segment redirect URL type.

As previously described, in the primary embodiment and secondaryembodiment, for any video segment file URL where the URL type to be usedis a segment redirect URL, the service provider manager determines, andprovides to the segment redirect processor, one or more URL redirectarguments to be used in specifying the redirect URL configured in anHTTP 302 Redirect message, or other HTTP message, returned upon receiptfrom the requesting device of the segment redirect URL request. As usedherein in this context, URL redirect arguments refers to: in the case ofan unconditional redirect argument, the redirect URL, or the type of URLand associated parameters to be used in configuring the redirect URL, tobe returned in the HTTP 302 Redirect message, or the other HTTP messageand any associated parameters to be used in configuring the other HTTPmessage, to be returned; and in the case of conditional redirectarguments, condition indicators or statements and, for each conditionindicator or statement, under that condition, the redirect URL, or thetype of URL and associated parameters to be used in configuring theredirect URL, to be returned in the HTTP 302 Redirect message, or otherHTTP message and any associated parameters to be used in configuring theother HTTP message, to be returned.

Although not mandatory, unconditional redirect arguments will normallybe service provider segment delivery URLs (or parameters that result inthe configuration of a service provider segment delivery URL), and willresult in a redirect URL returned to the requesting device (which willthen request it) that is the same as the service provider segmentdelivery URL that would otherwise have been specified by the serviceprovider manager to be configured by the manifest file handler in theVariant HLS manifest file where the segment redirect URL was configured.Although configuring a segment redirect URL with an unconditionalredirect argument adds an extra step (the request, by the requestingdevice, of the segment redirect URL, which then leads to the request, bythe requesting device, of the service provider segment delivery URL), itprovides the network of infrastructure components with visibility of therequest from the requesting device for the service provider segmentdelivery URL.

As an example, in a series of eight consecutive (in video playbacksequence) video segment file URLs in a Variant HLS manifest file, wherethe first and eighth video segment URLs are configured as video segmentdelivery URLs:

-   -   configuring the remaining six consecutive (second though        seventh) video segment URLs as service provider segment delivery        URLs provides the network of infrastructure components with no        additional visibility into the delivery of those six video        segments; receiving a request for the first video segment        delivery URL identifying the high bandwidth video segment file        for that video segment and a request for the eighth video        segment delivery URL identifying a lower bandwidth video segment        file for that video segment, confirms to the network of        infrastructure components that the video playback component        reduced the bandwidth of requested video segment files during        the playback of the six service provider segment delivery URLs,        but does not identify to the network of infrastructure        components where within those six segments the video playback        component began making the reduced bandwidth requests;        whereas, continuing this example,    -   configuring some of the remaining six consecutive video segment        file URLs (which are the second though seventh overall), for        example the first, third, and fifth of the remaining six        consecutive video segment file URLs (which are the second,        fourth, and sixth overall) as redirect segment URLs (and the        others of the remaining six consecutive video segment file URLs        as service provider segment delivery URLs), enables the network        of infrastructure components to narrow (but not specifically        determine) where within those six segments the video playback        component began making the reduced bandwidth requests; for        example, if the video playback component's reduced bandwidth        requests begin following its request for the second overall        video segment, then the request for the second overall segment        (which is the first of the remaining six consecutive video        segment files) will be made with the redirect segment URL        associated with the service provider segment delivery URL for        the high bandwidth video segment file, and then the request for        the fourth overall segment (which is the third of the remaining        six consecutive video segment files) will be made with the        redirect segment URL associated with the service provider        segment delivery URL for the low bandwidth video segment file;        thus, enabling the network of infrastructure components to        determine that the video playback component's requests for        reduced bandwidth video segment files began after the second        overall segment and by the fourth overall segment, meaning with        either the third or the fourth overall segment;        whereas, continuing this example,    -   configuring all of the remaining six consecutive video segment        file URLs as redirect segment URLs enables the network of        infrastructure components to determine specifically where within        those six segments the video playback component began making the        reduced bandwidth requests.

Configuring a segment redirect URL with conditional redirect argumentsprovides the same request visibility that configuring a segment redirectURL with unconditional arguments provides, and in addition enables thesegment redirect processor to select among alternative possible redirectURLs to be returned in the HTTP 302 Redirect message. With thiscapability, the segment redirect processor can select among multipleinfrastructure service providers to be used for delivery of the videosegment file, or between one or more infrastructure service providersand the network of segment file servers, or among segment file servers.For example, if the conditions are based on a measure of deliveryperformance, and the infrastructure service provider is performing at alevel below the threshold indicated, then the segment redirect processorcan configure a video segment delivery URL as the redirect URL in theHTTP 302 Redirect message, thereby shifting the video segment filedelivery to the network of infrastructure components instead.

Configuring a segment redirect URL with conditional redirect argumentsalso enables the segment redirect processor to conditionally return anHTTP message that is not an HTTP 302 Redirect message, which enablesadditional control over video playback process on the requesting device.For example, in many cases the response of the video playback componentof the requesting device when it receives an HTTP 404 File Not Foundmessage is predictable, and therefore the segment redirect processor canuse this predictable behavior in conjunction with its ability toconditionally issue an HTTP message to control the behavior of the videoplayback component; by comparison, this ability can provide a level ofprecision and control that an application running on the device, or codeon an HTML page executing in a browser, cannot.

For example, in many device implementations of adaptive streaming videoprotocols, including device-specific implementations of HLS, when thedevice playback component receives an HTTP 404 File Not Found message itrequests a failover URL specified in the Variant HLS manifest file andfrom that point continues to request failover URLs for additionalsegments. As described earlier, the manifest file handler can configureone or more failover URLs in an issued Variant HLS manifest file; usingthis capability of the manifest file handler, coupled with the abilityof the segment redirect processor to issue an HTTP 404 File Not Foundmessage, the segment redirect processor can direct the requesting deviceto change to the failover URLs.

Consider, as an example, a situation where the performance of aninfrastructure service provider degrades, either globally or in aspecific region or in conjunction with specific end user access networksor user device types; as soon as the performance degradation isdetected, manifest file handlers can issue (to all or just to somerequesting devices, e.g. just to requesting devices potentially affectedby the performance degradation) Variant HLS manifest files with videosegment URLs that do not include the degraded infrastructure serviceprovider; at the same time, the segment redirect processor can return anHTTP 404 File Not Found message to some or all of the requesting deviceswith previously-issued Variant HLS manifest files, predictably causingthese devices to change to the failover URLs previously configured intheir issued Variant HLS manifest files, thereby moving those requestingdevices from the degraded infrastructure service provider to anotherinfrastructure service provider.

Thus, working in combination, manifest file handlers and segmentredirect processors can rapidly shift video segment demand from oneinfrastructure service provider to another, across both newly commencingvideo playback requests and video playback requests that are alreadyunderway. Using the same techniques, but in conjunction with videosegment delivery URLs, manifest file handlers and segment redirectprocessors can rapidly shift video segment demand from one group ofsegment file servers to another within the network of segment fileservers, or from the network of segment file servers to aninfrastructure service provider, or from an infrastructure serviceprovider to the network of segment file servers, in each case acrossboth newly commencing video playback requests and video playbackrequests that are already underway.

As another example, in many device implementations of adaptive streamingvideo protocols, including device-specific implementations of HLS, whenthe device playback component receives an HTTP 404 File Not Foundmessage and there are no failover URLs specified in the Variant HLSmanifest file, the device playback component changes playback to thenext available video profile (resolution, bandwidth, etc) anddiscontinues using the video profile that resulted in the HTTP 404 FileNot Found message. In these circumstance, by issuing an HTTP 404 FileNot Found message, the segment redirect processor can direct therequesting device to change to the next available video profile.

Consider, as an example, a situation where the overall user demand for agiven digital service is within the technical ability of the digitalservice's infrastructure provider(s) and/or the network ofinfrastructure components to effectively deliver, but exceeds an overallthreshold set by the digital service (for example, in order to controlaggregate bandwidth in use, and therefore control cost). As thethreshold is approached, or when it is reached, manifest file handlerscan begin to issue Variant HLS manifest files containing only lowerbitrate profiles, and at the same time, the segment redirect processorcan direct some or all of the requesting devices with previously-issuedVariant HLS manifest files to shift down to a lower bitrate profile (forexample, initially targeting only the requesting devices using thehighest bitrates for a downward shift, leaving requesting devices usinglower bitrate profiles at those lower bitrates). If user demand for thedigital service's video continues to increase, manifest file handlerscan further reduce the maximum bitrate available in the profilesconfigured in issued Variant HLS manifest files, and at the same time,the segment redirect processor can again direct some or all of therequesting devices with previously-issued Variant HLS manifest files toagain shift down to a lower bitrate.

Thus, working in combination, manifest file handlers and segmentredirect processors can smoothly shift the bandwidth usage of individualvideo sessions down, managing the aggregate bandwidth used by thedigital service, even when the technical conditions are such that thevideo playback components on most or all user devices would individuallyrequest a higher bitrate profile, and in doing so would in aggregatecause the digital service to exceed its bandwidth threshold. Inaddition, as described in this example, this approach provides eachrequesting device with the maximum individual video bitrate that isconsistent with the digital service's aggregate threshold, and thereforecomparable experiences to all users of comparable requesting devices,rather than the uneven distribution of video bitrates, and therefore ofuser experience, that would result from applying all of the downshiftingburden to newly requesting devices.

The segment redirect processor works in conjunction with a performanceadministrator, which compiles and analyzes performance of, and aggregateutilization of, infrastructure service providers and components of, andclusters or groups of components of, the network of infrastructurecomponents, to determine which conditions of a conditional redirectargument have been satisfied, or what other message to send in thecircumstances, when the segment redirect URL request is received (seerelated description in the section of this disclosure regarding theperformance administrator).

Continuing with this optional aspect of the primary embodiment andsecondary embodiment, when the segment redirect processor receives thesegment redirect URL request, it serves the HTTP 302 Redirect message orother HTTP message and creates a redirect serving record comprising: theSession ID; one or more redirect identifiers (which may be all or partof the requested segment redirect URL, all or part of the redirect URLincluded in the returned HTTP 302 Redirect message, or anotheridentifier); the IP address of the requesting device; timestamp that thesegment redirect delivery URL request was received; optionally thetimestamp that the HTTP 302 Redirect message delivery was completed; andoptionally some or all of the TCP packet-level metrics, or summaries ofTCP packet-level metrics, related to the request and delivery of theHTTP 302 Redirect message, including, but not limited to, identifiersand timestamps for some or all of the individual packets comprising theTCP connection, packet retries, re-requests, and re-sends, packet sizesand composition, and other connection-level information associated withthe TCP connection.

In this optional aspect of the primary embodiment and secondaryembodiment, the segment redirect processor sends the redirect servingrecord to a performance administrator immediately after it is created.In other embodiments, the segment redirect processor: sends the redirectserving record to more than one performance administrator immediatelyafter it is created; sends the redirect serving record to anotherinfrastructure component, which directly or indirectly sends, orotherwise makes available, the redirect serving record to one or moreperformance administrators; compiles, groups, or summarizes more thanone redirect serving record and then sends the compilation, group, orsummary to one or more performance administrators or anotherinfrastructure component (which directly or indirectly sends, orotherwise makes available, the compilation, group, or summary ofredirect serving records to one or more performance administrators);queues redirect serving records for retrieval by one or more performanceadministrators or another infrastructure component (which directly orindirectly sends, or otherwise makes available, redirect serving recordsto one or more performance administrators); or otherwise conveysinformation contained in one or more redirect serving records, directlyor indirectly, to one or more performance administrators.

In this optional aspect of the primary embodiment and secondaryembodiment, and in other embodiments, a performance administrator maysend to, or make available for retrieval by, one or more otherperformance administrators any of, or any combination of, the redirectserving record; a group of redirect serving records; one or moresummaries of, or one or more extracts from, the redirect serving record;or one or more summaries of, or one or more extracts from, a group ofredirect serving records.

Note that the IP address of the requesting device can change from onevideo segment to the next, because each video segment is a separate URLrequest; the IP address used by the requesting device can change duringthe duration of a video playback, and in fact would be expected tochange under certain circumstances, for example when the requestingdevice changes the network it is connected to, such as when a usercarries her mobile smartphone into her office and the smartphonetransitions from her wireless carrier to her office wifi network. Oncethe smartphone makes the transition to another network, from that pointforward the network of infrastructure components will receive requestsfrom a different IP address, which is associated with a differentnetwork than the previous IP address; at the same time, however, therequested URLs will, under normal conditions, continue to include thesame Session ID.

In an optional aspect of the primary embodiment and secondaryembodiment, the segment redirect processor may also send the redirectserving record, or a subset of the redirect serving record, to one ormore other infrastructure components, such as the Non-Index-File MessageHandler (see the NIF Message Handler section included in the parentdisclosure).

The Segment File Server

Continuing with the primary embodiment and secondary embodiment, aspreviously described, requests for video segment delivery URLs may besent by the requesting device to the network of infrastructurecomponents, more specifically to a segment file server as configured inthe video segment delivery URL (or to another infrastructure component,such as a switch, that connects the request to a segment file server).The segment file server may then responds to the video segment deliveryURL request by serving the video segment file identified in the videosegment delivery URL. Generally, a video segment delivery URL identifiesone specific video segment file. In an optional aspect of the primaryembodiment and secondary embodiment, a video segment delivery URL mayidentify more than one specific video segment file, and the segment fileserver responds to the video segment delivery URL request by serving oneof the more than one alternative video segment files.

Continuing with the primary embodiment and secondary embodiment, thevideo segment file served in response to the video segment delivery URLrequest is the segment file server's copy of the source video segmentfile. Note that in normal operation, many segment file servers willrequest, store, and serve copies of a single source video segment file;note also that in normal operation many video segment delivery URLs willcorrespond to a single source video segment file (by way of explanation,considering that, as previously described, each video segment deliveryURL is configured to include a Session ID that is unique to each videodelivery, such as each initial device request for an HLS manifest file,then each requesting device that initiates playback of the same videowill, when it reaches a given segment during the playback of the video,request a video segment delivery URL that is different, due at least tothe Session ID, from all other video segment delivery URLs requested byall other devices when they reach that given segment; thus, all suchvideo segment delivery URLs correspond to the same source video segmentfile, even though the video segment delivery URLs requested by differentrequesting devices are all different).

When the segment file server responds to the video segment file URLrequest by serving the video segment file, it determines whether it hasin storage an unexpired copy of the source video segment filecorresponding to the video segment delivery URL. If it has an unexpiredcopy of the source video segment file in storage, it serves it to therequesting device.

If the segment file server does not already have in storage an unexpiredcopy of the source video segment file, for example if this is the firstrequest received by this segment file server for a video segmentdelivery URL corresponding to the video segment file, or as anotherexample if the source video segment file is in storage but has anassociated time-to-live (“TTL”) that has expired, then the segment fileserver (or another infrastructure component) will make a request for thesource video segment file, and once it receives it, will in turn serveit to the requesting device.

Optionally, if an unexpired copy of the source video segment file isalready stored in another infrastructure component, such as anothersegment file server or a Library Storage Server, the serving segmentfile server may request the unexpired source video segment file fromsuch other infrastructure component.

To make a request for a source video segment file, the segment fileserver determines the source video segment file URL to use in therequest. The source video segment file may be a digital service URL,which can be used to request the source video segment file directly fromthe digital service, or may be a service provider URL, which can be usedto request the source video segment file from an infrastructure serviceprovider associated with the digital service; or, in the case of arequest to another infrastructure component, may be another URL or otheridentifying information. In the primary embodiment and secondaryembodiment, a service provider URL is preferred over a digital serviceURL; multiple segment file servers requesting source video segment filesconcurrently is a possible, and possibly frequent, characteristic of annetwork of infrastructure components in normal operation, especially inthe context of video that is new, or popular, or both new and popular(e.g., a viral hit); many infrastructure service providers can readilysupport this demand for source video segment files, in terms of fast,successful fulfillment of such requests, whereas a digital service's owninfrastructure is more at risk of being slow to respond to suchrequests, or even becoming overwhelmed by such requests (note that, asdescribed in the Background section, scale and performanceconsiderations are among the reasons digital services use infrastructureservice providers in place of, or in addition to, their owninfrastructures). In an optional aspect of the primary embodiment andsecondary embodiment, when a digital service uses more than oneinfrastructure service provider, one of the infrastructure serviceproviders is preferred. In other embodiments, digital service URLs arepreferred over service provider URLs, or neither digital service URLs orservice provider URLs is preferred over the other.

To make a request for a source video segment file, the segment fileserver uses the hostname authority record (contained in the hostnameauthorities file) related to the character string contained in therequested URL that identifies the digital service; as a reminder, thischaracter string can be the hostname contained in the requested URL, oroptionally this character string can be included in the URL path, or canbe included elsewhere in the URL. The segment file server looks up thischaracter string in the hostname authorities file, reads the matchinghostname authority record, retrieves the hostname and otherconfiguration information to be used in service provider URLs (or, if adigital service URL is used, in digital service URLs), composes the URLfor the service provider URL request (or, if a digital service URL isused, the URL for the digital service URL request), and makes therequest. The segment file server then receives the source video segmentfile from the infrastructure service provider, optionally stores it andrecords its TTL (if any), and serves it to the requesting device.

When the segment file server makes a service provider URL request for asource video segment file, it creates a service provider request recordcorresponding to the request, comprising: the Session ID; the requestedservice provider URL; and optionally any of, or any combination of, oneor more other source video segment file identifiers, the IP address ofthe responding service provider server, timestamp that the video segmentdelivery URL was requested, timestamp that the receipt of the videosegment delivery file was completed, and optionally some or all of theTCP packet-level metrics, or summaries of TCP packet-level metrics,related to the request and delivery of the service provider URL,including, but not limited to, identifiers and timestamps for some orall of the individual packets comprising the TCP connection, packetretries, re-requests, and re-sends, packet sizes and composition, andother connection-level information associated with the TCP connectionwith the infrastructure service provider's server or service. Thesegment file server sends this service provider request record to, orotherwise makes this service provider request record available forretrieval by, one or more performance administrators, directly orindirectly.

In an optional aspect of the primary embodiment and secondaryembodiment, the network of infrastructure components may include librarystorage servers. Library storage servers may be located in conjunctionwith some or all individual segment file servers, some or all clustersof segment file servers, or in one or more independent clusters, andsome or all of the requests made by segment file servers for sourcevideo segment files are routed to library storage servers, rather thandirectly to the digital service or an infrastructure service provider.

Library storage servers may be arranged in a single-level hierarchy, forexample, one or more library storage servers in a single levelsupporting the segment file servers comprising a given cluster; in asingle level hierarchy, a library storage server that does not have anunexpired copy of a requested source video segment file requests thesource video segment file from the digital service or an infrastructureservice provider associated with the digital service. Library storageservers may also be arranged in a multi-level hierarchy comprising morethan one level of library storage servers; in a multi-level hierarchy,some library storage servers that do not have an unexpired copy of arequested source video segment file request the source video segmentfile from another library storage server; and when a library storageserver in the final level of a multi-level hierarchy does not have anunexpired copy of a requested source video segment file, it requests thesource video segment file from the digital service or an infrastructureservice provider associated with the digital service.

Optionally, a multi-level hierarchy of library storage servers may beimplemented with flexibly-defined hierarchies, for example where ahierarchy is specific to any of, or any combination of, one or moredigital services, one or more infrastructure service providers, one ormore content types, one or more networks (such as the network associatedwith the requesting device), or video mode (e.g., on-demand video orlinear video). Also note that a library storage server may concurrentlytake the role of more than one hierarchy level, for example, a givenlibrary storage server may concurrently be the single level librarystorage server for some segment file servers or request for source videosegment files, while at the same time being the initial level inmultiple levels of library storage servers for other segment fileservers or requests for source video segment files, and at the same timebeing the final level in multiple levels of library storage servers forother segment file servers, library storage servers, or requests forsource video segment files.

Continuing with this optional aspect of the primary embodiment andsecondary embodiment, to make a request for a source video segment fileto a digital service or its infrastructure service provider, the librarystorage server looks up the hostname authority record (contained in thehostname authorities file), using the character string related to thedigital service, reads the matching hostname authority record, retrievesthe hostname to be used in service provider URLs (or, if a digitalservice URL is used, in digital service URLs), composes the URL for theservice provider URL request (or, if a digital service URL is used, theURL for the digital service URL request), and makes the request. Thelibrary storage server may then receive the source video segment filefrom the infrastructure service provider, store it, and serve it to theinfrastructure component that requested it.

When a library storage server receives a request for a source videosegment file from an infrastructure component and it has an unexpiredcopy of the source video segment file in storage, the library storageserver serves the source video segment file to the device that requestedit and optionally creates a library segment serving record comprising:the Session ID; one or more video segment file identifiers (which may beall or part of the requested video segment delivery URL, all or part ofthe source video segment file URL, or another identifier); the IPaddress of the requesting device; timestamp that the video segment filerequest was received; timestamp that the video segment file wascompleted; and optionally some or all of the TCP packet-level metrics,or summaries of TCP packet-level metrics, related to the request anddelivery of the video segment file, including, but not limited to,identifiers and timestamps for some or all of the individual packetscomprising the TCP connection, packet retries, re-requests, andre-sends, packet sizes and composition, and other connection-levelinformation associated with the TCP connection. The library storageserver may send the library segment serving record, or otherwise makesit available, directly or indirectly (by sending it to, or otherwisemaking it available to, another infrastructure component), to one ormore performance administrators, either immediately after it is createdor subsequently, optionally in groups, optionally by queuing librarysegment serving records for sending or retrieval; and/or sends, orotherwise makes available, directly or indirectly, a summary of, orextract from, the library segment serving record or a group of librarysegment serving records, directly or indirectly, to one or moreperformance administrators.

Optionally, a performance administrator may send to, or make availablefor retrieval by, one or more other performance administrators any of,or any combination of, the library segment serving record; a group oflibrary segment serving records; one or more summaries of, or one ormore extracts from, the library segment serving record; or one or moresummaries of, or one or more extracts from, a group of library segmentserving records.

When a library storage server makes a service provider URL request for asource video segment file, it creates a service provider request recordcorresponding to the request, comprising the Session ID, the requestedservice provider URL, and optionally any of, or any combination of, oneor more other source video segment file identifiers, the IP address ofthe responding service provider server, timestamp that the video segmentdelivery URL was requested, timestamp that the receipt of the videosegment delivery file was completed, and optionally some or all of theTCP packet-level metrics, or summaries of TCP packet-level metrics,related to the request and delivery of the service provider URL,including, but not limited to, identifiers and timestamps for some orall of the individual packets comprising the TCP connection, packetretries, re-requests, and re-sends, packet sizes and composition, andother connection-level information associated with the TCP connectionwith the infrastructure service provider's server or service. Thelibrary storage server may send this service provider request record to,or otherwise make this service provider request record available forretrieval by, one or more performance administrators, directly orindirectly.

In other embodiments, source video segment files are uploaded to librarystorage servers, where they may be stored permanently. In otherembodiments, source video segment files are requested from a digitalservice or an infrastructure service provider using a request other thanan HTTP request containing a URL, for example using another message typeor protocol.

Continuing with when the segment file server responds to the videosegment file URL request by serving the video segment file, the segmentfile server serves the requested video segment file to the requestingdevice and creates a video segment serving record comprising: theSession ID; one or more video segment file identifiers (which may be allor part of the requested video segment delivery URL, all or part of thesource video segment file URL, or another identifier); the IP address ofthe requesting device; timestamp that the video segment delivery URLrequest was received; timestamp that the video segment delivery file wascompleted; and optionally some or all of the TCP packet-level metrics,or summaries of TCP packet-level metrics, related to the request anddelivery of the video segment file, including, but not limited to,identifiers and timestamps for some or all of the individual packetscomprising the TCP connection, packet retries, re-requests, andre-sends, packet sizes and composition, and other connection-levelinformation associated with the TCP connection.

In the primary embodiment and secondary embodiment, the segment fileserver may send the video segment serving record, or otherwise makes itavailable, to the performance administrator immediately after it iscreated. In other embodiments, the segment file server: sends the videosegment serving record, or otherwise makes it available, to more thanone performance administrator immediately after it is created; sends thevideo segment serving record, or otherwise makes it available, toanother infrastructure component, which directly or indirectly sends thevideo segment serving record, or otherwise makes it available, to one ormore performance administrators; compiles or groups more than one videosegment serving record and then sends the group, or otherwise makes thegroup available, to one or more performance administrators or anotherinfrastructure component (which directly or indirectly sends the groupof video segment serving records, or otherwise makes the groupavailable, to one or more performance administrators); queues videosegment serving records for retrieval by one or more performanceadministrators or another infrastructure component (which directly orindirectly sends the video segment serving records, or otherwise makesthem available, to one or more performance administrators); sends asummary of, or extract from, the video segment serving record, orsummaries of, or extracts from, one or more groups of video segmentserving records, to one or more performance administrators or anotherinfrastructure component (which directly or indirectly sends summary of,or extract from, the video segment serving record, or the summary of,extracts from, the group of video segment serving records, or otherwisemakes these available, to one or more performance administrators); orotherwise conveys video segment serving records or summaries of, orextracts from, video segment serving records, directly or indirectly, toone or more performance administrators.

In an optional aspect of the primary embodiment and secondaryembodiment, a performance administrator may send to, or make availablefor retrieval by, one or more other performance administrators any of,or any combination of, the video segment serving record; a group ofvideo segment serving records; one or more summaries of, or one or moreextracts from, the video segment serving record; or one or moresummaries of, or one or more extracts from, a group of video segmentserving records.

In an optional aspect of the primary embodiment and secondaryembodiment, the segment file server may also send the video segmentserving record, or a subset of the video segment serving record, to oneor more other infrastructure components, such as the Non-Index-FileMessage Handler (see the NIF Message Handler section included in theparent disclosure).

In another optional aspect of the primary embodiment and secondaryembodiment, a video segment delivery URL may identify more than onespecific video segment file; the segment file server responds to thevideo segment delivery URL request by serving one of the more than onealternative video segment files. In this optional aspect of the primaryembodiment and secondary embodiment, when the segment file serverreceives a request for a video segment delivery URL it accesses analternative video segment file repository or alternative video segmentfile service and identifies which of the alternative video segment filesis to be served in response to this video segment delivery URL, based onthe Session ID configured in the video segment delivery URL. Theselected alternative video segment file may be identified by thealternative video segment file repository or alternative video segmentfile service to the segment file server by: all or part of its fullsource video segment file URL; a code or parameter that identifies it,or its category or class (which can then optionally be used incombination with all or part of its video segment delivery URL, forexample by cross-indexing, to identify it); or another identifier, aloneor in combination with other information, including the video segmentdelivery URL, the network associated with the requesting device, or theuser agent contained in the video segment delivery URL request.

In order to serve the selected alternative video segment file, thesegment file server may determine whether it has in storage an unexpiredcopy of the source selected alternative video segment file. If it has anunexpired copy of the source selected alternative video segment file instorage, it serves it to the requesting device. If the segment fileserver does not already have in storage an unexpired copy of the sourceselected alternative video segment file, for example if this is thefirst request for which the selected alternative video segment file hasbeen identified for the video segment delivery URL, or as anotherexample if the source selected alternative video segment file is instorage but has an associated TTL that has expired, then the segmentfile server (or another infrastructure component) will make a requestfor the source selected alternative video segment file, and once itreceives it, will in turn serve it to the requesting device. A requestfor a source selected alternative video segment file is made in the samemanner as the previously described request for a source video segmentfile.

As a reminder, Variant HLS manifest files may include metadata inaddition to, and that is associated with, the video segment filescomprising the video. When a video segment is followed (in playbacksequence) by a next video segment with different metadata (e.g.,duration, codec, bandwidth, and/or resolution), a discontinuity tag isrequired in the Variant HLS manifest file to alert the video playbackcomponent that the metadata will change. Similar discontinuity flags areimplemented in other adaptive video streaming protocols.

Accordingly, in this optional aspect of the primary embodiment andsecondary embodiment, when the manifest file handler issues an issuedVariant HLS manifest file wherein a video segment delivery URL mayidentify more than one specific video segment file, for each such videosegment delivery URL:

-   -   all of the more than one alternative video segment files        corresponding to that video segment delivery URL may conform to        the same metadata, which may be the same as the metadata of the        preceding video segment file; in this case, the selection of the        alternative video segment file may be made at any time prior to        the serving of the selected alternative video segment file, for        example, at the time the video delivery URL request is received        by the segment file server; or    -   when all of the more than one alternative video segment files        corresponding to that video segment delivery URL conform to the        same metadata, but that metadata is different from the metadata        of the preceding video segment file, the manifest file handler        inserts a discontinuity tag and appropriate metadata for the        more than one alternative video segment files; in this case, the        selection of the alternative video segment file may be made at        any time prior to the serving of the selected alternative video        segment file, for example, at the time the video delivery URL        request is received by the segment file server; or    -   when one or more of the more than one alternative video segment        files corresponding to that video segment delivery URL conform        to different metadata, when the manifest file handler issues an        issued HLS manifest file wherein that video segment delivery URL        will result in the selection at the segment file server of an        alternative video segment file with different metadata than the        preceding video segment, the manifest file handler inserts a        discontinuity tag and appropriate metadata for the alternative        video segment file(s) that will be selected; in this case, the        selection of the alternative video segment file is made, or at        least narrowed to a subset of alternative video segment files        that each have the same metadata, at least by the time that the        manifest file handler issues the issued Variant HLS manifest        file.

The segment file server responds to the video segment delivery URLrequest by serving the selected alternative video segment file to therequesting device and creates a video segment serving record comprising:the Session ID; one or more video segment file identifiers (which may beall or part of the requested video segment delivery URL, all or part ofthe source selected alternative video segment file URL, or anotheridentifier); the IP address of the requesting device; timestamp that thevideo segment delivery URL request was received; timestamp that theselected alternative video segment delivery file was completed; andoptionally some or all of the TCP packet-level metrics, or summaries ofTCP packet-level metrics, related to the request and delivery of thevideo segment file, including, but not limited to, identifiers andtimestamps for some or all of the individual packets comprising the TCPconnection, packet retries, re-requests, and re-sends, packet sizes andcomposition, and other connection-level information associated with theTCP connection.

In an additional optional aspect of this optional aspect of the primaryembodiment and secondary embodiment, the segment file server may alsosend the video segment serving record, or a subset of the video segmentserving record, to one or more other infrastructure components, such asthe Non-Index-File Message Handler (see the NIF Message Handler sectionincluded in the parent disclosure).

In another optional aspect of the primary embodiment and secondaryembodiment, the segment file server may incorporate some or all of thefunctions of the segment redirect processor, so that the segment fileserver can also receive both video segment delivery URLs and redirectsegment URLs, and in response: serve a video segment file; serve analternative video segment file, as identified by the Session IDconfigured in the video segment delivery URL in conjunction with thealternative video segment file repository or alternative video segmentfile service; or return an HTTP 302 Redirect message or other HTTPmessage, corresponding to one or more URL redirect arguments received,directly or indirectly, from the service provider manager.

The Performance Administrator

In the primary embodiment and secondary embodiment, as previouslydescribed, the performance administrator may receive manifest fileserving records from manifest file handlers, video segment servingrecords from segment file servers, and redirect serving records fromsegment redirect processors; these may be referred to collectivelyherein as service measurement records.

Referring now to FIG. 6, a flowchart is shown illustrating an exampleprocess 600 for measuring the performance of adaptive streaming videodeliveries based on such service measurement records. Process 600 can beperformed, for example, by a performance administrator in conjunctionwith one or more segment file servers.

At block 602, a first segment file request for a video segment file isreceived. A URL that references the video segment file is received withthe request. The URL includes a character string designating the contentprovider, a session ID, and a path that identifies the requested videosegment file, which can also include, or be associated with, theencoding bitrate of the video segment file. The request can also includeadditional information, such as data identifying the access network ofthe user device that transmitted the request (e.g., an IP address of theaccess network), the access network type, the user agent thattransmitted the request, and any other information that is transmittedwith URL requests. The segment file server, or another network componentsuch as a switch, router, or data collection component, can determineadditional information associated with the request, such as the timethat the first data packet of the request is received, the time that anyother data packet of the request is received, the time that delivery ofthe requested segment file is completed, packet loss and variations inpacket transmissions associated with the request for, and delivery of,the requested segment file. At block 604, an attribute of the firstsegment file request is recorded. The recorded attribute can include anyof the information that is received with the request, includinginformation in the URL or the request message, or can include additionalinformation, determined by the segment file server or another networkcomponent, associated with the request for, or delivery of, therequested segment file delivery. The session ID is recorded with theattributes. In one embodiment, the attributes are recorded in a databasethat is indexed by the session ID.

At block 606, a second segment file request is received for the samevideo viewing session. Thus, the second segment file request includesthe same session ID as the first segment file request. At block 608, anattribute of the second segment file request is recorded with thesession ID. At block 610, the recorded attribute of the first segmentfile request is compared to the recorded attribute of the second segmentfile request. If the attribute of the first request is the same as theattribute of the second request, process 600 continues to block 612 andvariance is not recorded for this session. If the attribute of the firstrequest is different than the attribute of the second request, avariance is recorded for the session at block 614. At block 616, areport is generated for the number or percentage of sessions that avariance is recorded for. The report can be generated periodically, forexample hourly, daily, weekly, monthly or quarterly, or by the second,minute, part of an hour, day part, or other time interval, for viewingsessions during the period. The report can also be generated withspecified parameters, such as for a specific service provider.

In this embodiment, the recorded attribute is the encoding bitrate ofthe request video segment file. Thus, by comparing the encoding bitrateof the first requested video segment file with the encoding bitrate ofthe second requested video segment file, it can be determined if thereis a variance in the video quality during the viewing session, forexample, due to network congestion, which could be noticed by the user.The report indicates the number or percentage of times a varianceoccurred during playback of the video for a certain period of time. Thistype of data can be desirable to content providers, for example, forquality control purposes.

The performance administrator may derive additional service measurementrecords, referred to herein as derived service measurement records, inparticular using video segment serving records and redirect servingrecords to determine derived infrastructure service providermeasurements (as described elsewhere in this disclosure; see e.g.“Variant HLS Manifest Files: HLS Manifest Files that Comprise VideoSegment File URLs” and “The Segment Redirect Processor”).

If an infrastructure service provider supports configuration of SessionIDs in service provider segment delivery URLs and provides video segmentfile delivery records containing Session IDs, the performanceadministrator also may receive these video segment file delivery recordsfrom the infrastructure service provider, referred to herein assupplemental service measurement records. Supplemental servicemeasurement records are normalized to a standardized form, typically(though not necessarily) corresponding to service measurement records,and data elements are reduced to canonical form (e.g., timestamps areconverted to a standardized time).

In an optional aspect of the primary embodiment and secondaryembodiment, supplemental service measurement records may be furtherclassified as consistent (i.e., reliable) or not consistent, eitherarbitrarily or by analysis, for example by calculating the elapsed timefrom the completion of issuance of a redirect segment URL (as containedin the applicable service measurement record) to the receipt of thecorresponding service provider segment delivery URL at theinfrastructure service provider (as contained in the applicablesupplemental service measurement record) and comparing this time to thesame measurement made using one or more benchmark segment redirect URLs,including benchmark segment redirect URLs with the same Session ID, orother comparable benchmark segment redirect URLs, or as another example,comparing supplemental service measurement records to correspondingderived service measurement records to detect and characterizeanomalies. Classification of a supplemental service measurement recordas consistent or not consistent may be specific to the context of itsuse, for example, a supplemental service measurement record may beclassified as consistent for purposes of counting the number of sessionsdelivered by an infrastructure service provider or measuring the volumeof data delivered by an infrastructure service provider, but not for thepurpose of measuring the timing of segment file deliveries or theperformance of the infrastructure service provider.

The performance administrator may aggregate service measurement records,derived service measurement records, and optionally may include in agiven aggregation the supplemental service measurement records that areconsistent for the specific purpose (and adjusts the derived servicemeasurement records included in the given aggregation accordingly), in anumber of ways:

-   -   Longitudinal session records, compiling all of the included        service measurement records for a Session ID in video playback        sequence, establishing the measured service performance of that        individual video delivery, monitoring progress through a video        playback session as it occurs, and aggregating and/or        calculating: the video bandwidth selected by the video playback        component of the requesting user device, or otherwise in use, at        each measured point in time and sustained through time; duration        of video playback and volume of video data delivered during        playback; variation in the timing and intervals between video        segment file URL requests and/or completed video segment file        deliveries during playback; progress through video playback and        the point at which video playback stopped (including whether        video playback reached the last video segment file); changes in        delivery performance in the interval before video playback        stopped; and statistical measures of measured TCP packet-level        metrics.    -   Digital service aggregated records, compiling all of the        included service measurement records for a given period by        digital service, sub-aggregated by infrastructure service        provider and by combination of infrastructure service provider        and user access network, and optionally further sub-aggregated        by video mode (on-demand video or linear video) and by video or        category of video, including and/or calculating: aggregate        sustained bandwidth per user; variability in sustained bandwidth        per user; average user progress through video playback and        average video playback stopping point; variability in delivery        performance; duration of video playback and volume of video data        delivered during playback; and statistical measures of measured        TCP packet-level metrics.    -   Infrastructure service provider aggregated records, compiling        all of the included service measurement records for a given        period by infrastructure service provider, by user access        network, and by combination of infrastructure service provider        and user access network, optionally sub-aggregated by video mode        (on-demand video or linear video), by category or type of        digital service, or by video attribute (such as total duration        of a video, including all video segment files from beginning to        end of playback), including and/or calculating: average        sustained bandwidth per user, variability in sustained bandwidth        per user, average user progress through video playback and        average video playback stopping point, variability in delivery        performance, and measured TCP packet-level metrics.

This information may be provided to the service provider manager, whichmay use this information as previously described (see “The ServiceProvider Manager” section). In an optional aspect of the primaryembodiment and secondary embodiment, the performance administrator alsomay alert the service provider manager when the derived servicemeasurement records and/or the consistent supplemental servicemeasurement records for an infrastructure service provider indicatedegrading or poor performance by the infrastructure service provider,globally or in a given region, universally or specifically for a givendigital service.

In an optional aspect of the primary embodiment and secondaryembodiment, as part of its monitoring progress through a video playbacksession as it occurs, the performance administrator notifies the clusterperformance manager as the request for a video segment delivery URLapproaches, and in turn the cluster performance manager can, ifnecessary or desirable in the circumstances, notify the segment fileserver identified in the hostname in the video segment delivery URL, oralternatively a library storage server supporting that segment fileserver, to request the source video segment file, if it does not alreadyhave it, before the video segment delivery URL request arrives.

This information also may be provided to the segment redirect processor,which uses this information as previously described (see “The SegmentRedirect Processor” section). In an optional aspect of the primaryembodiment and secondary embodiment, the performance administrator alsoalerts the segment redirect processor when the derived servicemeasurement records and/or the consistent supplemental servicemeasurement records for an infrastructure service provider indicatedegrading or poor performance by the infrastructure service provider,globally or in a given region, universally or specifically for a givendigital service.

The performance administrator may further aggregate service measurementrecords, derived service measurement records, and optionally may includein a given aggregation the supplemental service measurement records thatare consistent for the specific purpose (and adjusts the derived servicemeasurement records included in the given aggregation accordingly), in anumber of additional ways:

-   -   Digital service business measurement records, compiling all of        the included service measurement records for a given period by        digital service, calculating aggregated volume of data        transferred on behalf of the digital service by the network of        infrastructure components over a given period of time and        bandwidth used at each given point in time, in both cases        inclusive of TCP packet-level metrics, including packet        re-sends, and sub-aggregated by differentiated billing regions        (if and as applicable). This information may be used for billing        the digital service for its use of the network of infrastructure        components.    -   Digital service analytical measurement records, compiling all of        the included service measurement records for a given period by        digital service, sub-aggregated by any of, or any combination        of, region, user access network, requesting device type or        class, requesting device user agent, video mode (on-demand video        or linear video), and by video or category of video, including        and/or calculating: number of videos started; number and        percentage of videos completed; average duration of video        playback; number and percentage of users to complete playback at        each video segment file in video playback sequence; aggregate        sustained bandwidth per user; and variability in sustained        bandwidth per user. This information has analytical value to        digital services.    -   Infrastructure component performance records, compiling all of        the included service measurement records by segment file server        or other infrastructure component and calculating its measured        performance, including measured TCP packet-level metrics. This        information may provide a different assessment, as opposed to        the assessment of the cluster performance manager, of the        operating effectiveness of a segment file server or other        infrastructure component. For example, a segment file server may        be measured by the cluster performance manager at only 25%        processor utilization (apparently operating effectively) and yet        may be experiencing an abnormally high rate of TCP packet loss        (and therefore, packet re-sends); if the high rate of TCP packet        loss is associated with video segment file deliveries to        requesting devices connected to a particular network, the        problem may be attributable to that network (a conclusion that        would be reinforced by the same condition experienced on other        segment file servers and associated with video segment file        deliveries to requesting devices connected to the same network);        conversely, if the high rate of TCP packet loss is associated        with most or all video segment file deliveries, and is not        correlated with video segment file deliveries to requesting        devices connected to any particular network, then the problem is        much more likely internal to the segment file server. This        information is also provided to the cluster performance manager,        which uses it to evaluate the operating condition of segment        file servers and other infrastructure components. In an optional        aspect of the primary embodiment and secondary embodiment, the        performance administrator also alerts the cluster performance        manager when the video segment serving records for a given        segment file server indicate degrading or poor performance by        the segment file server.    -   Other analytical measurement records, compiling all of the        included service measurement records for a given period by other        relevant organizing criterion, for example, end user access        network, sub-aggregated by any of, or any combination of,        region, requesting device type or class, requesting device user        agent, video mode (on-demand video or linear video), and by        video, category of video, or duration of video, including and/or        calculating: number of videos started; number and percentage of        videos completed; average duration of video playback; number and        percentage of users to complete playback at each video segment        file in video playback sequence; aggregate sustained bandwidth        per user; and variability in sustained bandwidth per user; or,        as another example, end user device type and user agent,        sub-aggregated by any of, or any combination of, region, user        access network, video mode (on-demand video or linear video),        and by video, category of video, or duration of video, including        and/or calculating: number of videos started; number and        percentage of videos completed; average duration of video        playback; number and percentage of users to complete playback at        each video segment file in video playback sequence; aggregate        sustained bandwidth per user; and variability in sustained        bandwidth per user. This information has analytical value to the        operator of the network of infrastructure components, digital        services, infrastructure service providers, analysts, and other        market and industry participants.

The performance administrator also may receive service provider requestrecords from segment file servers, and if the network of infrastructurecomponents includes optional library storage servers, service providerrequest records and library segment serving records from the librarystorage servers. The performance administrator aggregates these serviceprovider request records, sub-aggregated by digital service, byinfrastructure service provider, and by combination of digital serviceand infrastructure service provider. This information quantifies thetotal requests made by the network of infrastructure components to thedigital service's infrastructure provider to obtain source video segmentfiles.

In certain embodiments, additional attributes of the requests ormeasurements of the delivery of the video segment files can be recordedand used for different purposes. The recorded data can be aggregated fora given period by any of the following parameters: session, video, videomode, video category, geographical region, content provider, serviceprovider, and user access network. Then, based on the aggregated data,performance statistics and reports can be generated for the given periodand the given parameters. For example, statistics and reports can begenerated for the average encoding bitrate used during playback, thenumber of requests for each video segment file, and the average progressthrough video playback or average stopping point of video playback.

The recorded data can also be used to manage content delivery amongmultiple infrastructure service providers for optimal networkperformance and user experience. Recorded attributes and measurementscan be analyzed in real-time or periodically to determine networkperformance for a combination of parameters. For example, networkperformance can be determined for different combinations of serviceproviders and user access networks. Then, when a request for a variantmanifest file is received, the URLs in the issued variant manifest filecan be configured based on the analysis to designate the serviceprovider that has the best network performance for the access networkthat the request was received from.

For example, referring now to FIGS. 7A and 7B, two examples flowchartsare shown illustrating processes for determining performance metrics forone or more infrastructure service providers (FIG. 7A), and thenselecting one or more infrastructure service providers to deliveradaptive streaming video based on the determined performance metrics(FIG. 7B). In step 702, one or more segment file servers of a system 100may transmit a plurality of video segments to recipients of an adaptivestreaming video, using the techniques and processes described in theabove embodiments. In step 704, performance data and/or video deliveryevents may be determined using the data detected during the delivery ofthe video segments by the segment file servers of the system 100. Asdiscussed above, the performance data determined in step 704 mayinclude, for example, a bitrate upshift or downshift, a buffering event,a server failure, and/or any other recorded variance data or any othervideo delivery performance data. In step 706, the segment file server(s)and/or performance administrator may attribute the performance dataand/or delivery event data detected in step 704 to one or moreinfrastructure service providers 122 or 124. For example, in embodimentsin which URLs of video segment files that reference the segment fileserver(s) of the system 100 are interspersed with other URLs of videosegment files referencing an infrastructure service provider (e.g., FIG.5), the performance administrator and/or segment file server(s) of thesystem 100 may attribute the performance data to the infrastructureservice provider referenced by the other URLs. In step 708, thedetermined performance data and/or delivery event data attributed to oneor more particular infrastructure service providers may be collected,aggregated, and/or analyzed in order to determine performance metricsfor the infrastructure service providers. Thus, by monitoring andmeasuring data only from video segment file deliveries by the segmentfile servers 106 and/or 112, the system 100 may determine performancemetrics for external infrastructure service providers 122 and/or 124that are operated entirely separately from the system 100.

In some embodiments, steps 702-708 may be performed a number ofdifferent times to collect various performance metrics for a singleinfrastructure service provider and for multiple differentinfrastructure service providers. The performance data collected andaggregated for infrastructure service providers 122 and 124 may be basedon any of the video delivery factors or variables described herein.

In step 710, after an infrastructure service provider performance metricdata has been collected and stored, for example, by the performanceadministrator, a new request may be received for a manifest file for anadaptive streaming video. The request generally may be handled by amanifest file handler 106 or 112 of the system 100, using the same orsimilar techniques to those discussed above. Additionally, in step 712,the manifest file handler may retrieve the performance metricsdetermined in step 708 for one or more infrastructure service providersthat may potentially provide the requested adaptive streaming video. Instep 714, the manifest file handler may select one of the availableinfrastructure service providers based at least in part on theperformance metrics determined in step 708 determined for the one ormore infrastructure service providers. The selection of aninfrastructure service provider in step 714 also may be based on avariety of other factors, including any of the above factors ortechniques discussed in above embodiments. In step 716, the issuedmanifest file may be configured with URLs that reference theinfrastructure service provider selected in step 714, using thetechniques discussed above.

In addition to monitoring performance data during delivery of videosegment files, and using performance metrics to select infrastructureservice providers 122 and 124 for subsequent deliveries, certainembodiments described herein may include determining performance metricsfor particular servers, clusters, and/or nodes of segment file servers108 and 114 and using these performance metrics to select particularservers, clusters, and/or nodes of segment file servers 108 and 114 forsubsequent deliveries of video segment files. For example, referring nowto FIGS. 8A and 8B, two examples flowcharts are shown illustratingprocesses for determining performance metrics for one or more segmentfile servers, clusters, and/or nodes (FIG. 8A), and then selecting oneor more segment file servers, clusters, and/or nodes to deliver adaptivestreaming video based on the determined performance metrics (FIG. 8B).In step 802, one or more segment file servers of a system 100 maytransmit a plurality of video segments to recipients of an adaptivestreaming video, using the techniques and processes described in theabove embodiments. In step 804, performance data and/or video deliveryevents may be determined using the data detected during the delivery ofthe video segments by the segment file servers of the system 100. Asdiscussed above, the performance data determined in step 704 mayinclude, for example, a bitrate upshift or downshift, a buffering event,a server failure, and/or any other recorded variance data or any othervideo delivery performance data. In step 806, the segment file server(s)and/or performance administrator may attribute the performance dataand/or delivery event data detected in step 804 to one or moreparticular servers, clusters, and/or nodes of segment file servers 108and 114. In step 808, the determined performance data and/or deliveryevent data attributed to one or more particular servers, clusters,and/or nodes of segment file servers may be collected, aggregated,and/or analyzed in order to determine performance metrics for theparticular servers, clusters, and/or nodes of segment file servers.

In some embodiments, steps 802-808 may be performed a number ofdifferent times to collect various performance metrics for singleservers, clusters, and/or nodes of the segment file servers 108 and 114,and for multiple different servers, clusters, and/or nodes of thesegment file servers. The performance data collected and aggregated forparticular servers, clusters, and/or nodes of segment file servers maybe based on any of the video delivery factors or variables describedherein.

In step 810, after performance metric data has been collected and storedfor particular servers, clusters, and/or nodes of segment file servers,for example, by the performance administrator, a new request may bereceived for a manifest file for an adaptive streaming video. Therequest generally may be handled by a manifest file handler 106 or 112of the system 100, using the same or similar techniques to thosediscussed above. Additionally, in step 812, the manifest file handlermay retrieve the performance metrics determined in step 808 for one ormore particular servers, clusters, and/or nodes of segment file serversthat may potentially provide the requested adaptive streaming video. Instep 814, the manifest file handler may select one of the availableparticular servers, clusters, and/or nodes of the segment file servers108 or 114 based at least in part on the performance metrics determinedin step 808 determined for the one or more particular servers, clusters,and/or nodes of segment file servers. The selection of a particularserver, cluster, and/or node of the segment file servers in step 814also may be based on a variety of other factors, including any of theabove factors or techniques discussed in above embodiments. In step 816,the issued manifest file may be configured with URLs that reference theparticular servers, clusters, and/or nodes of segment file serversselected in step 814, using the techniques discussed above.

The Secondary Embodiment: Linear Video

Returning to the primary embodiment and secondary embodiment, after themanifest file handler issues the Variant HLS manifest file, the primaryand secondary embodiments may differ in some respects due to differencesin how the HLS protocol itself works in on-demand video and linear videouse cases:

-   -   In on-demand video (which is supported by the primary        embodiment), the Variant HLS manifest file for the entire video        program is returned to the requesting device; when the        requesting device reaches the end-list tag in the Variant HLS        manifest file, playback has reached the end of the video and        stops.    -   In linear video (which is supported by the secondary        embodiment), a Variant HLS manifest file for the currently        transmitting portion of the linear video transmission is        returned to the requesting device; before, or as, the requesting        device requests the last video segment entry in the Variant HLS        manifest file, the requesting device requests a refresh of the        Variant HLS manifest file and obtains additional video segment        entries; this process is repeated, with no preset ending point        and continuous periodic refreshes of the Variant HLS manifest        file, until the device stops requesting refreshes of the Variant        HLS manifest file (for example, because the user stops playback        of the linear video transmission) or until there are no more        available refreshes of the Variant HLS manifest file (for        example, because the linear video transmission has reached its        end, such as at the end of a live sports or music event).

In the secondary embodiment, in response to a request for a refreshedVariant HLS manifest file, the manifest file handler may configure andreturn to the requesting device an issued refreshed Variant HLS manifestfile in the same manner that it issues a Variant HLS manifest file. Notethat the request for the refreshed Variant HLS manifest file uses theVariant HLS manifest file URL configured by the manifest file handler inthe issued Master HLS manifest file, as previously described; theVariant HLS manifest file URL was configured by the manifest filehandler with the Session ID included in the URL, as previouslydescribed; and accordingly, each request to refresh the Variant HLSmanifest file is made using a Variant HLS manifest file URL thatincludes the Session ID, enabling the manifest file handler to configureVariant HLS manifest file refreshes throughout the video delivery,consistently when that is desirable (for example, repeatedly designatingthe same segment file server hostname, which minimizes hostname DNSresolutions and positively influences the video segment file cacheefficiency of a segment file server), but also dynamically, when that isdesirable. For example,

-   -   in the secondary embodiment the performance administrator and        service provider manager capitalize on the immediate delivery of        service measurement records to the performance administrator by        segment file servers and segment redirect processors, which then        further enables the performance administrator to immediately        derive derived service measurement records;    -   together, the service measurement records and the derived        service measurement records enable the performance administrator        to compile longitudinal session records in near real-time,        monitoring progress through a video playback session as it        occurs;    -   the performance administrator can identify video deliveries        experiencing abnormal or sub-optimal performance and notify the        service provider manager, which in turn, can provide adjusted        video segment file URL configuration information to the manifest        file handlers responding to requests for refreshed Variant HLS        manifest files for the affected video deliveries;    -   thereby switching the affected video deliveries, as they are        occurring, from the poorly performing infrastructure service        provider to another infrastructure service provider, or from the        poorly performing infrastructure service provider to the network        of infrastructure components, resolving the abnormal or        sub-optimal performance conditions of the affected video        deliveries.

Similarly, in the secondary embodiment, cluster performance managers canallocate video segment delivery URLs among segment file servers, orgroups or clusters of segment file servers, adjusting the allocations asthe video deliveries occur by working in conjunction with manifest filehandlers as Variant HLS manifest files refreshes are requested,balancing the allocations of video segment delivery URLs among segmentfile servers and rebalancing the allocations when and if necessary asaggregate conditions change.

In an optional aspect of the secondary embodiment, the network ofInfrastructure Components can include one or more video encoders,transcoders, and/or packagers, or can work in conjunction with one ormore separately operated encoders, transcoders, and/or packagers. Inthis optional aspect of the secondary embodiment, a video encoder canreceive a video signal, typically originating externally from thenetwork of infrastructure components, and encode the signal into one ormore adaptive streaming video streams for handling by the network ofinfrastructure components; a video transcoder can transcode the encodedadaptive streaming video stream to one or more additional bitrates orformats, or can receive an encoded adaptive streaming video streamoriginating externally from the network of infrastructure components andtranscode it to one or more additional bitrates or formats, in eithercase for handling by the network of infrastructure components; and avideo packager can format an encoded or transcoded adaptive streamingvideo stream into a container for handling by the network ofinfrastructure components. In addition, in this optional aspect of thesecondary embodiment the network of infrastructure components canoptionally receive one or more previously encoded adaptive streamingvideo streams from one or more external sources or locations; encoders,transcoders, and/or packagers can optionally receive multiple videosignals and/or encoded adaptive video streams from multiple internal andexternal sources or locations; and optionally, the multiple internal andexternal sources or locations can be associated with multiple, differentdigital services.

Additional Embodiment(s) that Utilize a Session Association Repositoryor Session Association Service

In one or more additional embodiments, which may be referredindividually or in combination as a first additional embodiment, once aSession ID has been assigned by the network of infrastructurecomponents, the character string that identifies, or is associated with,the digital service associated with the requested video is optionally nolonger included in any of, or any combination of, some or all HLSmanifest file URLs, some or all video segment delivery URLs, or some orall other URLs. Instead, the Session ID, which is included in theseURLs, is associated by the network of infrastructure components with thedigital service that is associated with the requested video; thissession association is then available to, and can be looked up by orrequested by, any infrastructure component that requires it. Forexample, in the case of a segment file server that needs to configure adigital service URL or infrastructure service provider URL to request avideo segment file that has been requested from it but that it does nothave in storage, in these embodiments the segment file server, ratherthan looking up the hostname to be used in the digital service requestin the hostname authorities file using the character string thatidentifies the digital service, would retrieve the digital servicehostname by looking up the Session ID in the repository of sessionassociations and retrieving the corresponding digital service hostname,or by requesting the digital service hostname, using the Session ID asthe basis for the request, from another infrastructure component thatmaintains the associations between Session IDs and digital servicehostnames, or an equivalent session association repository or sessionassociation service maintained by the network of infrastructurecomponents.

Similarly, in this first additional embodiment, once a Session ID hasbeen assigned by the network of infrastructure components, some or allcharacter strings that identify, or are associated with, the requestedvideo content, for example the path portion of a digital service URL,are optionally no longer included in any of, or any combination of, someor all HLS manifest file URLs, some or all video segment delivery URLs,or some or all other URLs. Instead, the Session ID, which is included inthese URLs, is associated by the network of infrastructure componentswith the requested video content; this session association is thenavailable to, and can be looked up by or requested by, anyinfrastructure component that requires it. For example, in the case of asegment file server that needs to configure a digital service URL orinfrastructure service provider URL to request a video segment file thathas been requested from it but that it does not have in storage, inthese embodiments the segment file server, rather than retrieving thepath portion of the digital service URL from the requested URL, wouldretrieve the path portion of the required digital service URL orinfrastructure service provider URL or by looking up the Session ID inthe repository of session associations and retrieving the correspondingpath portion of the digital service URL, or by requesting the pathportion of the digital service URL, using the Session ID as the basisfor the request, from another infrastructure component that maintainsthe associations between Session IDs and the path portions of digitalservice URLs, or an equivalent session association repository or sessionassociation service maintained by the network of infrastructurecomponents.

Combining these two optional aspects of this additional embodiment, thenetwork of infrastructure components optionally relies on the SessionID, once assigned, and a set of associations of that Session ID todigital service hostnames, digital service URL paths, and similarrelated information. Therefore using both of these optional aspects ofthis additional embodiment, URLs included in HLS manifest files wouldcontain a hostname associated with the network of infrastructurecomponents, the Session ID (typically, though not necessarily,configured in the URL path); a control character string (comprising asingle control character string or optionally two control characterstrings, as further described herein) that is unique within any group ofURLs with a common hostname, Session ID, and file extension (becausemultiple URLs containing only the Session ID would be identical, whetherin a single HLS manifest file or across multiple HLS manifest files,whereas a complete set of source HLS manifest files requires, inpractical operating circumstances, that each URL contained within it,whether an HLS manifest file URL or a video segment file URL, be uniqueas compared to the other URLs contained within the complete set), plusthe appropriate file extension, and optionally little or nothing more.For example:

-   -   when the manifest file handler receives an initial device        request for an HLS manifest file, in addition to returning an        HLS manifest file to the requesting user device, the manifest        file handler updates the session association repository or        session association service with the Session ID of the new        session, the URL of the initial device request, the IP address        of the requesting device, the user agent specified in the        initial device request for the HLS manifest file, and any other        information contained in the initial device request for the HLS        manifest file that will be potentially be needed by any other        infrastructure component, for example the contents of query        strings included in the initial device request URL; thereafter,        all of this information is associated with the Session ID and        available to any infrastructure component with access to the        session association repository or session association service;    -   a Master HLS index configured by the manifest file handler and        returned to the requesting user device contains Variant HLS        manifest file URLs, each comprising: a hostname associated with        one or more manifest file handlers, one or more groups or        clusters of manifest file handlers, or the network of manifest        file handlers; a Session ID; a control character string specific        to each URL and unique within the group of URLs with a common        Session ID and file extension; and the “.m3u8” file extension;    -   the requesting device would then issue one or more requests for        these Variant HLS manifest file URLs, which would be directed to        the designated manifest file handler(s), group(s) or cluster(s)        of manifest file handlers, or the network of manifest file        handlers, as described in various embodiments in this        disclosure;    -   when a manifest file handler receives a subsequent request for        one of these Variant HLS manifest file URLs (which, as a        reminder, is a request for a Variant HLS manifest file), it        would then use the Session ID and the control character string        present in the URL to look up in, or request from, the session        association repository or session association service the        configuration information for the Variant HLS manifest file        corresponding to the Session ID and the control character string        contained in the requested Variant HLS manifest file URL; this        configuration information comprises the type and contents of the        issued video segment file URL to be configured corresponding to        each source video segment file URL in the source Variant HLS        manifest file;    -   the manifest file handler configures and returns to the        requesting device an issued Variant HLS manifest file configured        with video segment file URLs (and, as in the primary embodiment        and secondary embodiment, the metadata as contained in the        source Variant HLS manifest file;    -   in this embodiment, each video segment delivery URL comprises: a        hostname associated with one or more segment file servers, one        or more groups or clusters of segment file servers, or the        network of segment file servers; the Session ID; a control        character string specific to each URL and unique within the URLs        with a common hostname, Session ID, and file extension (or,        optionally, the control character string contained in the        requested Variant HLS manifest file URL, and a second control        character string unique within the URLs comprising a particular        Variant HLS manifest file and containing a common hostname); and        the “.ts” file extension;    -   the requesting device would then issue one or more requests for        these video segment delivery URLs, which would be directed to        the designated segment file server(s), group(s) or cluster(s) of        segment file servers, or the network of segment file servers, as        described in various embodiments in this disclosure;    -   when a segment file server receives a request for one of these        video segment delivery URLs, it uses the Session ID and the        control character string (or, in the optional implementation        using two control character strings in video segment file URLs        configured in the Variant HLS manifest file, the Session ID and        the first and second control character strings) to look up in,        or request from, the session association repository or session        association service the video segment file to serve in response        to the request;    -   in the case where the segment file server does not already have        the video segment file, it also uses the Session ID and the        control character string (or, in the optional implementation        using two control character strings in video segment file URLs        configured in the Variant HLS manifest file, the Session ID and        the first and second control character strings) to look up in,        or request from, the session association repository or session        association service the information necessary to configure a        digital service URL or infrastructure service provider URL to        request the video segment file;    -   in this embodiment, as in the first embodiment and second        embodiment, the issued Variant HLS index may also contain        service provider segment delivery URLs; no control character        string is required in the configuration of these URLs;    -   optionally, in this embodiment, as in the first embodiment and        second embodiment, the issued Variant HLS manifest file may also        contain segment redirect URLs; segment redirect URLs each        comprise a hostname associated with one or more segment redirect        processors, one or more clusters of segment redirect processors,        or the network of segment redirect processors; the Session ID; a        control character string specific to each URL and unique within        the URLs with a common hostname, Session ID and file extension        (or, optionally, the control character string contained in the        requested Variant HLS manifest file URL, and a second control        character string unique within the URLs comprising a particular        Variant HLS manifest file and containing a common hostname); and        the “.ts” file extension;    -   when a segment redirect processor receives a request for one of        these segment redirect URLs, it uses the Session ID and the        control character string (or, in the optional implementation        using two control character strings in video segment file URLs        configured in the Variant HLS manifest file, the Session ID and        the first and second control character strings) to look up in,        or request from, the session association repository or session        association service the URL, typically a service provider        segment delivery URL but optionally a video segment delivery        URL, to include as the redirect URL in the HTTP 302 Redirect        message served in response to the URL request;    -   note that, as used in this description of the first additional        embodiment, the purpose of a unique character string is to avoid        name space collisions resulting from multiple URLs consisting of        identical character strings but intended to retrieve different        manifest files, video segment files, redirect URLs, or other        returned results; accordingly, as used in describing this first        additional embodiment, “unique” can mean in terms of        composition, placement within the URL, or other basis by which        the URL becomes distinguishable from other URLs as a result of        the control character string.

Note that other infrastructure components may have access to the sessionassociation repository or session association service as well,including, but not limited to:

-   -   A cluster performance manager may access the session association        repository or session association service to retrieve        session-specific information, such as the requesting device IP        address, requesting device user agent, and requested video        content associated with the Session ID, and can use this        retrieved session-specific information to determine (and return        to the manifest file handler) the manifest file handler(s), or        cluster(s) or group(s) of manifest file handlers, or the network        of manifest file handlers, to be designated, by use of        hostnames, in Variant HLS manifest file URLs included in an        issued Master HLS manifest file. Similarly, the cluster        performance manager can use this session-specific information to        determine (and return to a manifest file handler), the segment        file server(s), or cluster(s) or group(s) of segment file        servers, or the network of segment file servers, to be        designated, by use of hostnames, in video segment delivery URLs        included in an issued Variant HLS manifest file.    -   A service provider manager also may access the session        association repository or session association service to        retrieve session-specific information, and can use this        retrieved session-specific information to determine (and return        to the manifest file handler) one or more service providers, and        optionally the hostname(s) associated with the service        provider(s) and/or the digital service, to be designated, by use        of hostnames, in service provider segment delivery URLs included        in an issued HLS manifest file, in particular in an issued        Variant HLS manifest file. A service provider manager can also        use this retrieved session-specific information to determine        (and return to the manifest file handler) session-specific        service provider segment delivery URL configuration information,        such as a requesting device location and/or media content        identifier, or other parameters, to be included in the hostname        or path of the service provider segment delivery URLs included        in an issued HLS manifest file.    -   A segment redirect processor also may access the session        association repository or session association service to        retrieve session-specific information, and can use this        retrieved session-specific information to determine (and return        to the manifest file handler) one or more service providers, and        optionally the hostname(s) associated with the service        provider(s) and/or the digital service, to be designated, by use        of hostnames, in service provider segment delivery URLs included        in an issued HLS manifest file, in particular in an issued        Variant HLS manifest file. A service provider manager can also        use this retrieved session-specific information to determine        (and return to the manifest file handler) session-specific        service provider segment delivery URL configuration information,        such as a requesting device location and/or media content        identifier, or other parameters, to be included in the hostname        or path of the service provider segment delivery URLs included        in an issued HLS manifest file.    -   A performance administrator also may access the session        association repository or session association service to        retrieve session-specific information, and can use this        retrieved session-specific information in aggregating, deriving,        and otherwise processing performance information.    -   A DNS Authoritative Name Server or other authoritative name        server also may access the session association repository or        session association service to retrieve session-specific        information, such as the requesting device IP address,        requesting device user agent, and requested video content        associated with the Session ID, and can use this retrieved        session-specific information to resolve hostnames (associated        with manifest file handlers, clusters or groups of manifest file        handlers, segment file servers, clusters or groups of segment        file servers, other infrastructure components, clusters or        groups of other infrastructure components, or the network of        infrastructure components) to the IP addresses of infrastructure        components (including, but not limited to, individual units of,        groups of, or clusters of manifest file handlers, segment file        servers, other infrastructure components, switches associated        with clusters of manifest file handlers, switches associated        with clusters of segment file servers, or switches associated        with other clusters of infrastructure components) based,        entirely or in part, on such session-specific information, or        based on criteria that depend at least in part on such        session-specific information, such as the network distance        between the requesting user device and a cluster of manifest        file handlers and segment file servers or the past use of a        segment file server to respond to requests for video segment        files associated with the requested content.

This first additional embodiment may result in manifest file handlersconfiguring shorter, more compact Variant HLS manifest file URLs andvideo segment delivery URLs; can also provide greater flexibility incertain operating aspects of the network of infrastructure components;can facilitate operation of a network of infrastructure components thatspans multiple organizations; and can facilitate interoperation of anetwork of infrastructure components with digital services, otherinfrastructure services, and infrastructure service providers of varioustypes. This first additional embodiment can also facilitate otherembodiments wherein requesting user devices (including softwareapplications executing on requesting user devices) request a Session IDfrom a Session ID Service, for example as described as an additionalembodiment in this disclosure.

This first additional embodiment depends, however, on at least adequatesynchronization of session-specific information across distributedinstances, if any, of the session association repository and/orpotentially introduces at least some incremental latency into theoperation of manifest file handlers, segment file servers, and otherinfrastructure components as a result of accessing a session associationservice (if used). In addition, the use of published URLs (as receivedby the manifest file handler) and the URLs contained in a completecurrent set of source HLS manifest files (as received from the digitalservice, the digital service's infrastructure service provider(s), oranother manifest file provider) as the basis for URLs that will beconfigured in issued HLS manifest files and therefore requested by therequesting user device, thereby conveying to the next infrastructurecomponent certain session-specific information obtained from (orassociated with) the initial device request URL, is less complicated inmany (but not all) circumstances to implement, maintain, manage, andoperate than is the use of a session association repository and/or asession association service to convey such session-specific informationto the next infrastructure component.

In other embodiments related to this first additional embodiment, asession association repository and/or session association service isused in part, and a URL configuration (as in the first embodiment andsecondary embodiment) is used in part. For example, in one suchembodiment, a hostname authorities file comprising hostname authorityrecords is used in conjunction with published URLs and digital serviceURLs, while a session association repository and/or session associationservice is used for other URLs, such as for the Variant HLS manifestfile URLs contained in an issued Master HLS manifest file.

Additional Embodiment that Utilizes a Session ID included in a HostnameResolved by DNS Authoritative Name Servers

In one or more additional embodiments, the Session ID may be configuredinto hostnames that are then resolved by DNS Authoritative Name Serversor other authoritative name servers. For example,

-   -   where XYZ789 is the Session ID and digserv is the character        string designating the digital service;    -   a URL for a Master HLS manifest file is        -   http://indexhandler.net/digserv/firstindexfile.m3u8    -   and that Master HLS manifest file contains issued Variant HLS        manifest file URLs wherein the Session ID is configured into the        hostname, as follows:        -   http://XYZ789.b.indexhandler.net/indexfiles.digserv.com/firstindexfile/variant-HLS-index-file-200.m3u8        -   http://XYZ789.b.indexhandler.net/indexfiles.digserv.com/firstindexfile/variant-HLS-index-file-400.m3u8        -   http://XYZ789.b.indexhandler.net/indexfiles.digserv.com/firstindexfile/variant-HLS-index-file-600.m3u8    -   or, alternatively:    -   a URL for the Master HLS manifest file is        -   http://XYZ789.indexhandler.net/digserv/firstindexfile.m3u8    -   and that Master HLS manifest file contains issued Variant HLS        manifest file URLs wherein the Session ID is configured into the        hostname, as follows:        -   http://XYZ789.indexhandler.net/indexfiles.digserv.com/firstindexfile/variant-HLS-index-file-200.m3u8        -   http://XYZ789.indexhandler.net/indexfiles.digserv.com/firstindexfile/variant-HLS-index-file-400.m3u8        -   http://XYZ789.indexhandler.net/indexfiles.digserv.com/firstindexfile/variant-HLS-index-file-600.m3u8

In these additional embodiments, the Session ID can be configured intothe a hostname by a device other than a manifest file handler. Forexample, when the NIF Message Handler receives an HTTP 302 RedirectMessage containing a Master HLS manifest file URL, it can configure theissued version of that URL (which it sends to the original requestingdevice) to include the Session ID in the hostname. As in the firstembodiment and second embodiment, once the Session ID has beenconfigured into a hostname that is received by a manifest file handler,the manifest file handler continues configuring that Session ID into theURLs it configures related to that manifest file request.

In these additional embodiments, the DNS Authoritative Name Servers orother authoritative name servers make use of aspects of the requestingdevice, optionally including the requesting device's IP address, theuser agent identified in the URL request sent by the requesting device,and/or the content requested identified in the URL request sent by therequesting device, any or all of which are typically available to thedevice that configures the Session ID into the hostname. Thisinformation can be provided to the DNS Authoritative Name Servers orother authoritative name servers via a Session ID Service that enablesother devices to post this information, along with Session IDs, to thenetwork of DNS Authoritative Name Servers or other authoritative nameservers, or to post this information to, and obtain an associatedsession ID from, the network of DNS Authoritative Name Servers or otherauthoritative name servers.

DNS Authoritative Name Servers or other authoritative name servers canthen resolve the hostname, which is unique to the session, using any of,or any combination of:

-   -   the network location of, or a network location associated with        the network location of, the requesting device;    -   the relative distance, in network terms, of a segment file        server or cluster of segment file servers to the network        location of the requesting device or to other network locations        associated with the network location of the requesting device,        as compared to the distance, in network terms, of one or more        other segment file servers or clusters of segment file servers        to the network location of the requesting user device;    -   the relative performance, in network terms, of a segment file        server or cluster of segment file servers when communicating to        the network location of the requesting device or to other        network locations associated with the network location of the        requesting device, as compared to the performance, in network        terms, of one or more other segment file servers or clusters of        segment file servers when communicating to the network location        of the requesting device or to other network locations        associated with the network location of the requesting device;    -   segment file server availability and utilization, both current        and anticipated, including (but not limited to) the availability        of sufficient capacity to process the video segment delivery URL        request;    -   a segment file server having previously processed requests for        the requested video segment delivery URL, requests for video        segment delivery URLs associated with the same video object,        requests for video segment delivery URLs associated with the        same digital service, or requests for similar video segment        delivery URLs;    -   segment file server association with the requested HLS manifest        file;    -   segment file server association with a portion of the HLS        manifest file request URL or contents of the HLS manifest file        request message, such as the user agent identified in the HLS        manifest file request message;    -   segment file server association with, or optimization for, video        segment delivery URLs associated with on-demand video, video        segment delivery URLs associated with linear video, or video        segment delivery URLs associated with a combination of on-demand        video and linear video;    -   the request rate of a Master HLS manifest file or of a Variant        HLS manifest file;    -   duration of the video;    -   release date, publication date, or availability date of video;    -   number and size of video segment files comprising the source        Variant HLS manifest file;    -   the requesting device or user agent, or category or type of user        agent, or an attribute or characteristic associated with the        user agent;    -   the access network used by the requesting user device;    -   round-robin rotation of video segment delivery URL requests        among segment file servers;    -   deterministic distribution of video segment delivery URL        requests among segment file servers, for example using a        protocol such as Cache Array Routing Protocol (CARP);    -   random distribution of video segment delivery URLs requests        among segment file servers;    -   the relative distance, in network terms, of a server or cluster        of servers operated by an infrastructure service provider to the        network location of the requesting device or to other network        locations associated with the network location of the requesting        device, as compared to the distance, in network terms, of one or        more other servers or clusters of servers operated by the        infrastructure service provider to the network location of the        requesting user device, or as compared to the distance, in        network terms, of one or more servers or clusters of servers        operated by another infrastructure service provider to the        network location of the requesting user device

In an optional aspect of these additional embodiments, requestingdevices can themselves configure the Session ID into the hostname of aURL requested from the network of infrastructure components. In thisoptional aspect of these additional embodiments, requesting devicesaccess a Session ID Service to request a Session ID, which therequesting device then configures, for the duration of that session,into each hostname included in a URL that will be serviced by thenetwork of infrastructure components.

Optionally, the Session ID request can include additional informationabout the content and/or services that the requesting device will or mayrequest from the network of infrastructure components during thesession.

Optionally, the Session ID Service is an HTTP GET request (a basic HTTPservice); the requesting device sends an HTTP GET request to the IPaddress of the network of infrastructure component's Session ID Service;the HTTP GET request contains a properly configured URL, wherein thequery string of the URL (or, optionally, the path portion of the URL)encodes the additional information about the content and/or servicesthat the requesting device will or may request.

As described previously, the Session ID Service is now aware of the IPaddress of the requesting device, and of the user agent of therequesting device; in addition, the Session ID Service receives anyadditional information encoded in the URL in the HTTP GET request. TheSession ID Service returns one or more Session IDs to the requestingdevice; optionally, the Session ID Service returns more than one SessionID, each of which is designated for use with one or more specificsubsets of the content and/or services that the requesting device willor may request from the network of infrastructure components during thesession. The Session ID Service forwards the Session ID(s), ifapplicable the subset(s) of the content and/or services that therequesting device will or may request from the network of infrastructurecomponents during the session associated with each Session ID, and theIP address and user agent of the requesting device, to the network ofDNS Authoritative Name Servers or other authoritative name servers,which can then use this information to resolve the any hostnameresolution requests that include Session IDs as part of the hostname.

One characteristic of these additional embodiments is that it can resultin a “race condition,” wherein: on the one hand, a Session ID isconfigured into a hostname included in a URL by another device, and thatdevice (or another device that receives the configured URL) will soonrequest a resolution of that hostname; and, on the other hand, some orall of the described resolving information may be propagated from theAPI access point throughout the network of DNS Authoritative NameServers or other authoritative name servers, or at least to any DNSAuthoritative Name Servers or other authoritative name servers that mayreceive the hostname resolution request; thus, in effect there is a racebetween the requesting device hostname resolution activity and theresolving information propagation activity. When the resolvinginformation propagation activity is the winner of the race, theresolving information is on hand at the DNS Authoritative Name Server orother authoritative name server that receives the hostname resolutionrequest and the hostname can be resolved immediately and with maximumaccuracy. However, when the requesting device hostname resolutionactivity is the winner of the race, the resolving information is not onhand at the DNS Authoritative Name Server or other authoritative nameserver that receives the hostname resolution request; in this situation,the hostname resolution may either wait pending the arrival of theresolving information at the DNS Authoritative Name Server or otherauthoritative name server, or the hostname resolution may be resolvedwith less than maximum accuracy. The risk that the requesting devicehostname resolution activity is the winner of the race, and theresolving information propagation activity is the loser of the race, isparticularly high when the requesting device is the device configuringthe Session ID into the hostname in the requested URL.

Depending on the circumstances, neither of these alternatives may bedesirable, although either or both may be tolerable.

To avoid such a race condition, in an optional aspect of theseadditional embodiment the network of DNS Authoritative Name Servers orother authoritative name servers or, optionally, another infrastructurecomponent, generates Session IDs in advance and, using theseadvance-generated Session IDs and some or all of the other describedresolving information, generates hostname resolutions in advance; theseadvance-generated hostname resolutions and the associated Session IDsare then distributed to the network of DNS Authoritative Name Servers orother authoritative name servers. When a device accesses the API,providing session-specific information and requesting a Session ID, thenetwork of DNS Authoritative Name Servers or other authoritative nameservers (or, optionally, another infrastructure component that respondsto requests to the API) identifies an advance-generated hostnameresolution appropriate for the resolving information provided andreturns the Session ID associated with that hostname resolution. Thus,even when the device accessing the API is the requesting user device(which, it should be noted, guarantees that the API receives the IPaddress, and therefore the network location of the requesting userdevice, as part of the available resolving information for thatsession), at the moment the Session ID is provided, the related hostnameresolutions have already been propagated throughout the network of DNSAuthoritative Name Servers or other authoritative name servers. The racehas been won in advance by the resolving information propagationactivity.

These additional embodiments may have applications for the delivery ofvideo using adaptive streaming video protocols, but may be especiallysuited for the delivery of video using protocols other than adaptivestreaming video protocols, for the delivery of data, image, text, audio,and other content that is not video, and for providing otherinfrastructure resources such as computing resources. Embodimentsinvolving the delivery of video using adaptive streaming videoprotocols, as demonstrated by the primary embodiment and secondaryembodiment, can exploit the requesting user device's initial devicerequest for an HLS manifest file to establish and maintain a Session IDconsistently throughout the delivery of the video, and in most caseswith very little effort, and very few technical changes, made by thedigital service. Many of these other embodiments, however, are not asreadily susceptible to establishing and maintaining the Session IDwithout more significant involvement by the digital service. In thesecircumstances, this additional embodiment can significantly simplify theeffort, and reduce the scope and complexity of the technical changes,made by the digital service in order to use the network ofinfrastructure components.

Additional Embodiment that Utilizes a Session ID, URL String, RequestHeader, or other Data Provided by a Network Device

In additional embodiments, a Session ID and/or other data optionally maybe provided by a network device included within the network ofinfrastructure components, and/or by a network device operatedseparately from the network of infrastructure components.

The initial device request for the adaptive streaming video, as well asrequests for manifests, requests for video segments, and other requests,typically may be handled by many network devices, including networkdevices operated by the network to which the user device is connected,network devices operated by intermediate networks, and network devicesoperated within, or by the operator of, the network of infrastructurecomponents. Such network devices may include, but are not limited to:switches; routers; subscriber access devices, such as digital subscriberline access multiplexers (DSLAMs), cable modem termination systems(CMTSs); mobile network radio transmitters (such as UMTS LTE radios) andother radio access network (RAN) devices; application delivery switches,such as load balancers and Layer 4-7 switches; deep packet inspectionswitches and devices; devices that manage, shape, and/or apply policy totraffic, usage, security, subscribers, network priorities, and networkresources; and other network devices.

When transmissions between the user device and the network ofinfrastructure components are not encrypted, or are insufficientlyencrypted (meaning, for example, that the encryption is not strongenough to prevent decryption by a network device), network devices thathandle a transmission can read and can modify the content of thetransmission. This enables the operator of such network devices todetermine which transmissions to modify and to add data to thosetransmissions.

When transmissions between the user device and the network ofinfrastructure components are encrypted, such as with the Secure SocketsLayer (SSL) protocol, the transmission may be decrypted and read and/ormodified by network devices that have the required decryptioninformation, typically decryption keys. For example, the network ofinfrastructure components may provide decryption keys to authorizednetworks to enable those operators to decrypt transmissions, readtransmissions, determine which transmissions to modify, and modify thecontents of transmissions, and then re-encrypt the transmissions (eitherwith the original encryption or with different or additional encryption,in either case optionally using encryption keys also provided by thenetwork of infrastructure components). In an optional aspect of thisadditional embodiment, the network of infrastructure components oranother service can coordinate and provide decryption and/or encryptioninformation for multiple different video providers to multiple differentnetwork device operators, thereby providing a central repository andservice authorizing access to encrypted transmissions to multiplenetwork device operators.

In this additional embodiment, a network device can optionally provide aSession ID or other data by any of, or any combination of:

-   -   inserting a Session ID or other data into the URL requested in        the initial device request, for example by inserting the Session        ID or other data into the hostname, into the path of the URL, as        a query string added to the URL, or otherwise into the URL    -   inserting a Session ID or other data into a header contained in        the initial device request, or as a new header included in the        initial device request, for example as an additional HTTP header    -   inserting a Session ID or other data into the transmission        protocol in the initial device request    -   inserting a Session ID or other data into the URL requested in        one or more subsequent requests associated with the adaptive        streaming video, for example into the subsequent requests for        variant manifests, or into subsequent requests for video segment        files    -   inserting a Session ID or other data into a header contained in        one or more subsequent requests associated with the adaptive        streaming video, for example into the subsequent requests for        variant manifests, or into subsequent requests for video segment        files    -   inserting a Session ID or other data into the transmission        protocol in one or more subsequent requests associated with the        adaptive streaming video, for example into the subsequent        requests for variant manifests, or into subsequent requests for        video segment files    -   inserting a Session ID or other data into another aspect of the        initial device request or into one or more subsequent requests        associated with the adaptive streaming video    -   providing a Session ID or other data to the network of        infrastructure components via a separate communication session        distinct from the initial device request for the adaptive        streaming video and the communication sessions associated with,        or resulting from, the initial device request for the adaptive        streaming video

In these additional embodiments, a Session ID optionally added by thenetwork device may be generated by the network device or by anotherdevice operated by the operator of the network device, for example aGUID; or may be requested and received from the network ofinfrastructure components; or can be requested and received from anotherdigital service.

In these additional embodiments, data other than a Session ID optionallyprovided by a network device can be any of, or any combination of:

-   -   user or user device information, such as unique user identifier,        household or other group identifier, subscriber classification        or economic value, demographic code, location code, affiliation        code, or interest identifier    -   advertising or advertising infrastructure information, such as        an identifier usable across more than one digital service, an        advertising server identifier, or an advertising or advertising        category code or indicator    -   available bandwidth, throughput, or other performance        measurement, or other connectivity indicator, such as        connectivity type (e.g., 3G or 4G), anticipated congestion,        anticipated bandwidth variability, or other quality indicator    -   network information, such as an identifier for the network        downstream from the network device, or a network segment        associated with the connection    -   device information    -   other information related to the user, user device, content,        connection, network, or other aspects of the adaptive streaming        video request or the adaptive streaming video requested.

In these additional embodiments, the Session ID provided by a networkdevice may be used instead of, or in addition to, another Session IDassociated with the initial device request for the adaptive streamingvideo, for example in addition to, or instead of, the Session IDtypically provided by the network if Infrastructure Components.

In these additional embodiments, data other than a Session ID that isprovided by a network device can be used to do any of, or anycombination of, the following:

-   -   configure the Master HLS manifest file, such as by selecting        Variant HLS manifest files to be included in the Master HLS        manifest file; for example, a network device in an access        network to which the user device is connected can provide data        indicating available bandwidth or connection performance        associated with the user's connection to the access network, and        the manifest file handler or other component in the network of        infrastructure components may identify and/or sequence an        appropriate set of Variant HLS manifest files, representing an        appropriate subset of available bitrates for the requested        adaptive streaming video, to provide the best available video        playback experience, or other appropriate video playback        experience, to the user, including to start video playback at a        particular bitrate and to provide a subset of bitrates that are        likely to be support by the connection    -   configure control information in Master HLS manifest files and        Variant HLS manifest files    -   select a segment file server, or cluster of segment file        servers, or node to be used in conjunction with this request    -   pre-request video segment files at one or more segment file        servers    -   select an infrastructure service provider to be used in        conjunction with this request    -   select an external source or location of an adaptive streaming        video to be used in conjunction with this request

Additional Embodiment in which the Network of Infrastructure Componentsprovides Session and other Information to One or more InfrastructureService Providers

In one or more additional embodiments, the network of infrastructurecomponents may provide session, connection, user, content, and/or otherinformation to one or more infrastructure service providers, such as anyof, or any combination of:

-   -   the network address or network location of the user or user        device, such as all or part of the user device's IP address, an        Autonomous System Number associated with the user device's IP        address, the access network the user device is connected to, a        network upstream or downstream from the access network the user        device is connected to, or other network-related information        associated with the user device    -   an identifier associated with the user, user device, or class of        user or user device, such as an identifier associated with the        relative importance or value of a subscriber associated with the        user device, or an identifier associated with the class of        service associated with the subscriber associated with the user        device    -   an identifier associated with the requested adaptive streaming        video, including: an identifier separately associated        consistently with the requested adaptive streaming video (e.g.,        the Tribune Media Services identifier for an episode of a        television show); an identifier not separately associated with,        but consistently correlated with, the requested adaptive        streaming video (for example, this identifier would enable the        infrastructure service provider to handle all services related        to a specific adaptive streaming video consistently); an        identifier consistently correlated with the a group of adaptive        streaming videos that includes, or is associated with, the        requested adaptive streaming video (for example, an identifier        associated with a category such as “sports”); an identifier        associated with an attribute or characteristic of the requested        adaptive streaming video (for example, an identifier associated        with a fidelity level, such as “high definition” or “standard        definition”); or another identifier associated with the        requested adaptive streaming video    -   an identifier associated with a portion of the requested        adaptive streaming video, such as a video segment file    -   notification of an upcoming request, or a possible upcoming        request, for an adaptive streaming video or a portion of an        adaptive streaming video    -   the Session ID associated with the user device request for the        adaptive streaming video, and a session identifier correlated        with the Session ID associated with the user device request for        the adaptive streaming video

In an optional aspect of these embodiments, the information provided tothe infrastructure service provider may be encoded into a URL configuredinto a Variant HLS manifest file (or, in other embodiments, a URLconfigured into a Master HLS manifest file), so that the informationwill be passed to the infrastructure service provider by the user devicewhen it requests the URL from the infrastructure service provider. Forexample, the user device IP address and an identifier consistentlycorrelated with the requested adaptive streaming video may be encodedinto the hostname in the URL, the path of the URL, and/or a query stringin the URL of a video segment file. This information can enable theinfrastructure service provider to better assign and manage itsinfrastructure resources. For example, encoding the IP address of theuser device and the adaptive streaming video identifier into the hostname included in the URL of a video segment file can enable aninfrastructure service provider that assigns resources at DNS resolutionto make better, more assignments using full information (in particular,about the network location of the user device and the requested adaptivestreaming video, which normally are not available to the infrastructureservice provider until it receives the request, which happens after DNSresolution).

In another optional aspect of these embodiments, the information may beprovided to the infrastructure service provider via a communicationsession, such as a request to the infrastructure service provider or asystem-to-system message. For example, in order to notify aninfrastructure service provider of an upcoming request, or a possibleupcoming request, for an adaptive streaming video or a portion of anadaptive streaming video, the network of infrastructure components canitself make a full or partial request for the adaptive streaming videoor portion of an adaptive streaming video, optionally identifying itselfas a particular user agent type and/or using an X-Forwarded-For header;more specifically, to notify an infrastructure service provider of anupcoming request for a specific video segment file, the network ofinfrastructure components may make a request for the video segment file,or may make a header request associated with the video segment file, tothe infrastructure service provider. Alternatively, the network ofinfrastructure components may issue a message to the infrastructureservice provider, for example via one or more Application ProgrammingInterfaces (APIs). As an optional aspect of this embodiment, suchnotifications can be timed to occur before the user device makes therequest that is the subject of the notification, but after it becomespossible (or relatively likely) that the user device will make such arequest, which the network of infrastructure components can determine byobserving the user device's progress through the set of URLs in theVariant HLS manifest files comprising the adaptive streaming video.

Additional Optional Aspects of Certain Embodiments

In an optional aspect of the embodiments described herein, aninfrastructure service provider may be assigned to some or all of theURLs comprising an adaptive streaming video request based on the accessnetwork, one or more intermediate networks, one or more downstreamnetworks or upstream networks from the access network or theinfrastructure service provider, or other network connection aspects ofthe adaptive streaming video request and the infrastructure serviceprovider's preferences and/or priorities related to such networkconnection aspects of adaptive streaming video requests. For example, aparticular infrastructure service provider may have a preference forhandling adaptive streaming videos requested by user devices connectedto certain access networks because of the business relationships betweenthe infrastructure service provider and those access networks, orbecause of the interconnection arrangement or interconnection capacitybetween the infrastructure service provider and those access networks.Such preferences of infrastructure service providers can be static,relatively static, or can be updated dynamically through asystem-to-system message between infrastructure service providers andthe network of infrastructure components, for example via an API.

In another optional aspect of the embodiments, an infrastructure serviceprovider may be assigned to some or all of the URLs comprising anadaptive streaming video request based on any of, or any combination of:the content of the adaptive streaming video; content characteristics ofthe adaptive streaming video or portions of the adaptive streaming video(for example, the bit rate of the video segments comprising a particularVariant HLS manifest file); the category of the adaptive streamingvideo; the mode (e.g., on-demand or linear) of the adaptive streamingvideo; the current, historical, or anticipated request rate of theadaptive streaming video; or the rate of change, and/or direction ofchange, of the request rate of the adaptive streaming video. Forexample, one infrastructure service provider may have a preference forhandling adaptive streaming videos for on-demand content, whereasanother infrastructure service provider may have a preference forhandling adaptive streaming videos for linear or live content; or, asanother example, one infrastructure service provider may have apreference for handling adaptive streaming videos that have a low andstable request rate, whereas another infrastructure service provider mayhave a preference for handling adaptive streaming videos that have ahigh and increasing request rate. Such preferences of infrastructureservice providers can be static, relatively static, or can be updateddynamically through a system-to-system message between infrastructureservice providers and the network of infrastructure components, forexample via an API.

In another optional aspect of the embodiments, host names in URLs ofvideo segment files to be served by segment file servers in the networkof infrastructure components are resolved to IP addresses associatedwith the network of infrastructure components, and that the network ofinfrastructure components has associated with an intermediate network,for example by announcing certain of its own IP addresses only to thatintermediate network, or as another example by terminating IP addressesfrom the intermediate network's address space at the network ofinfrastructure components. In this optional aspect of the embodiments,use of a host name resolved in this manner as the host name in a videosegment URL can control the intermediate network by which the requestwill be routed to the network of infrastructure components.

In another optional aspect of the embodiments, the initial network pathfrom the network of infrastructure components to a requesting userdevice, for example from a segment file server to a user devicerequesting a video segment file, may be controlled by the serverresponding to the request through the use of the differentiated servicescode point (DSCP) field in IP headers. In one implementation of thisoptional aspect of the embodiments, the server may be configured with afile or table of DSCP codes and corresponding networks, may select anetwork to use, and may configure the DSCP field (a 6-bit field that cantypically be configured with up to 63 different values in hexadecimalform) accordingly in the IP headers of the packets transmitted to therequesting user device. Similarly, a switch or other network device isconfigured to read the DSCP field and assign the packets to one or moreparticular outbound ports, connected to the corresponding networks, onthe switch. Thus, the server is able to signal the switch via the DSCPfield value which outbound port, and therefore outbound intermediatenetwork, to place the transmitted packets on. In another implementationof this optional aspect of the embodiments, no file or table of DSCPcodes and corresponding networks is used. Instead, a switch or othernetwork device configures the DSCP field on inbound IP packets tocontain a value corresponding to the network attached to the port onwhich the packets are received. Segment file servers and/or otherelements of the network of infrastructure components initially use thesame value in the DSCP field on outbound packets returned in response tothe messages contained in the inbound packets. Segment file serversand/or other elements of the network of infrastructure componentsmeasure the performance of the intermediate network (e.g., transfer rateof the data transmitted, rate of packet loss and retry, overallthroughput, etc), correlating the measured performance with thedestination IP address and DSCP field value(s). Using the correlatedmeasured performance, and optionally the IP address of a requestingdevice, one or more cluster performance managers or other elements ofthe network of infrastructure components determine which DSCP value touse in a given session, which may be a newly initiated session (such asan initial device request for an adaptive streaming video) or an ongoingsession (such as the next video segment file request in an adaptivestreaming video previously requested). A segment file server or otherelement of the network of infrastructure components may configure theDSCP field accordingly in the IP headers of the packets transmitted tothe requesting user device. A switch or other network device may readthe DSCP field and assigns the packets to the indicated outbound ports.

Other Additional Embodiments

In further additional embodiments, the manifest file handler may beginthe processing of an initial device request for an HLS manifest file orother manifest file by (a) determining whether it has available, as maybe required, suitable previously configured Master HLS manifest files orother manifest files, previously configured Variant HLS manifest filesor other manifest files, or both, that are properly configured for usewith the initial device request for an HLS manifest file HLS manifestfile or other manifest file, respectively, and that optionally contain apre-configured Session ID; (b) if the manifest file handler does haveavailable suitable pre-configured HLS manifest files or other manifestfiles, it selects a pre-configured HLS manifest file or other manifestfile, respectively; (c) if the selected pre-configured HLS manifest fileor other manifest file does not contain a pre-configured Session ID, themanifest file handler assigns a Session ID and configures the HLSmanifest file or other manifest file, respectively, to include theSession ID, as previously described herein; (d)) if the manifest filehandler does not have available a suitable pre-configured HLS manifestfile or other manifest file, it processes the initial device request foran HLS manifest file or other manifest file as described in the firstembodiment and second embodiment. In these additional embodiments, themanifest file handler selects a previously configured HLS manifest fileor other manifest file based on the criteria described in the primaryembodiment and secondary embodiment for configuring HLS manifest filesto be returned to the requesting device, except that in these additionalembodiments the criteria are used to select a pre-configured HLSmanifest file or other manifest file from among a group ofpre-configured HLS manifest files or other manifest files, respectively.These additional embodiments include embodiments where thepre-configured Master HLS manifest files or other manifest files containpre-configured Session IDs but the pre-configured Variant HLS manifestfiles or other manifest files do not, as well as embodiments whereneither the pre-configured Master HLS manifest files or other manifestfiles or the pre-configured Variant HLS manifest files or other manifestfiles contain pre-configured Session IDs.

In some embodiments, the functions of the manifest file handlerdescribed in the primary and secondary embodiments, or described inother embodiments, may be included in the system(s) that encode(s)and/or segment(s) the video files, or otherwise create(s) the manifestfile, or that store or cache the manifest file, or that publish orotherwise serve the manifest file in response to requests for it. Inthese embodiments, the manifest file is created, stored, cached,published, or served in conjunction with the characteristics describedin the primary and secondary embodiments, or of other embodimentsdescribed herein.

In some embodiments, user devices may make requests for manifest files,video segment files, or other URLs in advance of the user's request forthe video, such that user devices are optionally able to cache some orall of the manifest files, video segment files, or non-index-file URLsin advance of the user's request. In these embodiments, the network ofinfrastructure components optionally receives, from the user's device oranother device collecting information from the user's device,information indicating the user device's actual use of the manifestfiles, video segment files, or non-index-file URLs, such informationoptionally including the Session ID associated with the manifest file,the video segment file, or non-index-file URL.

In some embodiments, manifest files may be configured as describedherein but might not be returned to requesting devices; in theseembodiments, manifest files may be requested by, may be returned to, orboth, other devices that receive manifest file requests, or that returnmanifest files in response to requests, or both, or that neither receivemanifest file requests nor return manifest files in response torequests; in addition, in these embodiments, manifest files may beconfigured without a request, for example any of, or any combination of,in quantity, on a schedule, in response to availability of a segmentedvideo object, or in response to a signal or notification other than arequest for a video or request for a manifest file. In theseembodiments, after the manifest files are configured and provided to theother devices, these other devices then provide the manifest files torequesting devices or to devices other than the requesting devices,either providing the manifest files as configured or further configuringthe manifest files, or otherwise processing the manifest files. Theseother devices can be in-line between the requesting device and theseembodiments, for example a proxy server operated by an ISP; can bedevices to which requesting devices direct requests, and that then inturn make a request sent to these embodiments; or can be other devicesthat make requests to these embodiments.

For example, in one of these other embodiments, a digital service canmake requests for manifest files that its users may require, which itcan determine based on the services and content it provides to it users,and can then provide those manifest files to the user's device inadvance of the user's selection of a particular content item. To furtherillustrate such an embodiment, as well as these other embodimentsgenerally, consider a social media service, with a smartphone app usedby users, wherein user's app receives a personalized stream of posts orupdates from other users of the social media service; the social mediaservice could request manifest files for the media items contained inits users' feed, with a unique session ID associated with each suchmanifest file; provide the manifest files in advance to its smartphoneapp executing on users' devices; provide via API the network location,device type, and other information for each device to which it deliversa manifest file, along with the Session IDs of the manifest filesdelivered to that device, or to a group of devices with commoninformation; thereby enabling the network of infrastructure componentsto have advance knowledge of such information, before the user requestsany Variant HLS manifest files or any video segment files or any part ofa requested content object; and thereby the network of infrastructurecomponents would be able to assign specific infrastructure components tothe user's delivery request, such that the request, if made, would beefficiently fulfilled, with a high level (or at least, an acceptablelevel) of user experience, and measured as described herein.

In some embodiments, the network of infrastructure components might notinclude segment file servers and/or might not include segment redirectprocessors. In these embodiments, manifest file handlers issue VariantHLS manifest files, other manifest files, and their equivalents, thatcontain only service provider URLs or their equivalents. Theseembodiments enable the network of infrastructure components to managethe selection of an infrastructure service provider for each videodelivery and to allocate video delivery volume among infrastructureservice providers. In an optional aspect of these embodiments,optionally there is no Session ID configured in URLs for Master HLSmanifest files or Variant HLS manifest files.

In some embodiments, the network of infrastructure components might notinclude segment file servers but may include segment redirectprocessors. In such embodiments, manifest file handlers issue VariantHLS manifest files, other manifest files, and their equivalents, thatcontain only service provider URLs or their equivalents and segmentredirect URLs or their equivalents. These embodiments enable the networkof infrastructure components to manage the selection of aninfrastructure service provider for each video delivery, to allocatevideo delivery volume among infrastructure service providers, to measurethe performance of infrastructure service providers, and to change theinfrastructure service provider in use for a given linear video deliveryas updates to the Variant HLS manifest file are requested, and toconfigure failover URLs in a manifest file (when supported by theprotocol in use) that are video segment delivery URLs or serviceprovider URLs.

In some embodiments, the network of infrastructure components mayinclude segment file servers and cluster performance managers, but mightnot include a service provider manager. In these embodiments, manifestfile handlers issue Variant HLS manifest files, other manifest files,and their equivalents, that contain video segment delivery URLs and thenetwork of segment file servers delivers all video segment files, exceptfor, optionally, video segment files delivered as a result of the videoplayback component in the requesting device requesting a failover URLconfigured in the HLS manifest file or equivalent by the manifest filehandler, where the failover URL is a service provider URL. Theseembodiments enable the network of infrastructure components to managethe selection of segment file servers for each video delivery, tomeasure the performance of infrastructure components and the overallperformance of the network of infrastructure components for each videodelivery and for video deliveries in aggregate, to change the segmentfile servers in use in a linear video delivery as updates to the VariantHLS manifest file are requested, and to configure failover URLs in amanifest file (when supported by the protocol in use) that are videosegment delivery URLs or service provider URLs.

In some embodiments, some or all of the functions of any of, or anycombination of, the manifest file handlers, segment file servers,cluster performance managers, service provider managers, redirectsegment processors, performance administrators, non-index-file messagehandlers, and/or library storage servers may be implemented by any of,or any combination of: combination in any way into one or morecomponents; functional distribution in any way to, or among, multiplecomponents; or combination with, inclusion within, or functionaldistribution to other infrastructure components such as switches,servers, processors, storage servers, content delivery network serversor switches, DNS name servers, local name servers, or other componentsof a digital service, infrastructure resource service provider, accessnetwork service provider, other network service provider, or otherinfrastructure service provider.

In some embodiments, the overall network of infrastructure componentsmay comprise two or more independent, autonomous networks ofinfrastructure components, or the overall network of a type ofinfrastructure component comprises two or more independent, autonomousnetworks of the type of infrastructure component. In some embodiments ofthis type, one independent, autonomous network of a type ofinfrastructure component references another independent, autonomousnetwork of that type of infrastructure component as a back-up orfailover option, either operating concurrently or available on standby.For example, two independent, autonomous networks of manifest filehandlers could be referenced in a single hostname, which is resolved totwo IP addresses, the first IP address associated with a manifest filehandler of the first independent, autonomous network of manifest filehandlers and the second IP address associated with a manifest filehandler of the second independent, autonomous network of manifest filehandlers. As another example, master manifest files (which contain theURLs of variant manifest files) configured by a manifest file handler ina first independent, autonomous network of manifest file handlerscontain variant manifest file URLs configured with hostnames of one ormore manifest file handlers that are part of the first independent,autonomous network of manifest file handlers, along with failover URLsconfigured with hostnames of one or more manifest file handlers that arepart of a second independent, autonomous network of manifest filehandlers; optionally, both independent, autonomous networks of manifestfile handlers could work in conjunction with a single network of segmentfile servers.

Referring now to FIG. 9, an example flowchart is shown illustrating aprocess for detecting and analyzing a change to the failover URLs of anissued manifest file. In step 902, a system 100 may configure an issuedmanifest file including a set of primary URLs and corresponding set offailover URLs for an adaptive streaming video. The issued manifest filemay be configured by a manifest file handler using similar techniques toany of those discussed in the above embodiments. In step 904, afterproviding the issued manifest file, one or more segment file servers ofthe system 100 may receive video segment file requests in accordancewith the issued manifest file. Specifically, the URLs to which therequests are directed may match the URLs in the issued manifest file. Instep 906, the segment file server(s) receiving the video segment filerequest may determine whether or not the request is a request for one ofthe primary URLs in the issued manifest file, or one of the failoverURLs in the issued manifest file. If the requested video segment filecorresponds to one of the failover URLs (906:Yes), then the segment fileserver(s) may determine in step 908 that a server failure has occurredat some point during the process of the user device requesting/receivingvideo segment files for the adaptive streaming video. In step 908, thesystem 100 may determine the cause of the server failure, andspecifically may attribute the server failure either to one or more ofthe infrastructure service providers that are providing some of thevideo segment files to the user device, or to one or more of the segmentfile servers providing other video segment files to the user device. Instep 910, the server failure may be identified and analyzed, and may beincluded in the determination and aggregation of performance metrics forinfrastructure service provider 122 or 124, and/or for a server,cluster, and/or node of segment file servers 108 or 114.

In some embodiments, a non-index-file message handler may receive,modify, forward, and/or return messages that are not HTTP messages butthat otherwise communicate from a requesting user device to anon-index-file service.

Various embodiments described herein may utilize adaptive streamingprotocols that utilize manifest files containing file byte ranges; videodelivery protocols other than adaptive streaming protocols, includingprogressive HTTP download video delivery; streaming via RTSP, RTP, orRTCP protocols over UDP; Digital Video Broadcasting (DVB) protocols;Multimedia Broadcast/Multicast Service (MBMS) within LTE; the MediaFLOprotocol from Qualcomm; the proposed Scalable Video Multicasting (SVM)protocol; and other digital video protocols.

Some embodiments may support the delivery of video-without-audiocontent, meaning video without an associated audio track, where videowithout an associated audio track is technically supported by the videoprotocol. Note that although video without an associated audio track isnot currently supported in Apple's HLS video protocol, which is one ofthe most popular adaptive streaming protocols currently in use, someother video protocols may support, either fully or in a limited fashion,video without an associated audio track.

Some embodiments may support the delivery of non-video content,including data, image, text, audio, and other content, to a user'sdevice in support of a digital service, and/or support the assignment ofresources, such as compute or storage resources, in support of a digitalservice.

Additional Notes

As described in this disclosure, the secondary embodiment focuses on thedelivery of linear video content, which means video content that isplayed out linearly to multiple users concurrently and that is, ingeneral, watched by users concurrently. As noted in the description oflinear video, “concurrently” in this context does not mean preciselysimultaneously, e.g. to sub-second tolerance; two users watching thesame linear video content via the Internet, using two different devicesconnected to two different Internet access networks, may experiencedisparities in the timing of the playback, typically measured in secondsand typically (though not always) less than a minute, between theplayback of the content on their two devices, or (if applicable) betweenthe playback of the linear video content on their devices and theplayback of the same linear video programming broadcast concurrently onstandard television transmission facilities. The size of suchdiscrepancies depends in part on the video protocol used to deliver thelinear video content to users; for example, as of early 2014 Appleestimated the typical latency associated with HLS live streaming, usingrecommended settings, at approximately 30 seconds (seehttps://developer.apple.com/library/ios/documentation/networkinginternet/conceptual/streamingmediaguide/FrequentlyAskedQuestions/FrequentlyAskedQuestions.html,updated by Apple 2-11-2014, retrieved on Oct. 21, 2014). Other videodelivery protocols may be characterized by larger or small timingdisparities in user experience; in addition, video production, encoding,segmenting, packaging, and related processes can also affect the size ofsuch timing disparities. Note that it is not the size of such timingdisparities in user experience that distinguishes linear video contentfrom on-demand video content; rather, regardless of the size of suchdisparities, linear video content is distinguished from on-demand videocontent by the concurrent nature of the user video experience ingeneral.

A Global Unique Identifier (GUID) is a unique, or approximately unique,reference number used as an identifier in computer systems, generally(though not always) generated from random (or pseudo-random) numbers. Asused herein, approximately unique means that the probability that twoinstances are the same is negligible, or at least less than the requiredtolerance, though not necessarily zero. GUIDs are usually stored as128-bit values, and are commonly (but not always) displayed as 32hexadecimal digits with groups separated by hyphens, such as65AFC127-9BEB-5196-B1AB-09126E4512D4. GUIDs generated from randomnumbers normally contain 6 fixed bits (indicating that the GUID israndom) and 122 random bits; the total number of unique such GUIDs is2¹²² (approximately 5.3×10³⁶); thus, the probability of the same numberbeing generated randomly twice is negligible. GUIDs may or may not begenerated from random (or pseudo-random) numbers; GUIDs generated inother ways, or other versions of GUIDs, have different uniquenessproperties and probabilities, ranging from guaranteed uniqueness tolikely duplicates. GUIDs used in the primary embodiments and secondaryembodiment are generated from random numbers and thus the probability ofthe same GUID being generated twice is negligible. In other embodiments,other methods of generating GUIDs are used.

An API, or Application Programming Interface, is a software component,with specified inputs and outputs, used to communicate and/or share databetween distinct applications.

In this disclosure, references to video refer generally to videoincluding its associated audio track. References to video without anassociated audio track (which is rare in practice, and further is notsupported in some discussed protocols, for example HLS) are stated assuch.

In this disclosure, examples of HLS manifest files comprise only the HLSmanifest file URLs or video segment file URLs contained in the exampleHLS manifest files; as described in this disclosure, HLS manifest filescontain other information in addition to URLs, including metadata; suchmetadata, except where noted, will generally be the same in both anissued HLS manifest file and the corresponding source HLS manifest file.Consequently, to make the examples easier to read and understand, andbecause the HLS manifest file examples are primarily illustrating thecomposition and/or structure of URLs or groups of URLs, this additionalinformation has not been included in the examples of HLS manifest filespresented in this disclosure. This style of example presentation,however, is not meant to suggest or imply that such additionalinformation is not present in HLS manifest files, and the examples arenot intended to imply anything about such additional information,including metadata, in HLS manifest files in the embodiments presentedherein. Similarly, the manifest files used in some adaptive streamingprotocols may be in at least some respects unordered, which is to saythat the sequence in which variant manifest files or video segment files(in each instance, along with its related descriptive and controlinformation) are listed is not significant, can be over-ridden byanother sequencing scheme or indicator (such as a sequence number), oris not significant or can be over-ridden in at least some respects, inhow the video playback component processes and utilizes the contents ofthe manifest file. The examples included herein, however, are in manycases listed in what may appear to the reader to be a sequential ornumerical order, and in general, examples that illustrate related caseswill be shown in the same apparent sequence or numerical order from oneexample to the next related example. Unless otherwise stated explicitly,the examples included herein are presented in this fashion to make themmore readable and should not necessarily be construed as implying thatsuch sequencing is in some way significant to the operation of allembodiments or any aspect of all embodiments presented herein.

In this disclosure, references to a URL (Uniform Resource Locator) referto any of, all of, or any combination of, a URL, a URI (Uniform ResourceIndicator), and/or a URN (Uniform Resource Number), and should be readaccordingly.

FIG. 10 is an illustration of embodiments of a special-purpose computersystem 1000 and a computing device 1050 that can be used to implement asystem for measuring and managing the performance of adaptive streamingvideo deliveries. Special-purpose computer system 1000 representsvarious forms of digital computers, such as laptops, desktops,workstations, personal digital assistants, servers, blade servers,mainframes, and other appropriate computers. Computing device 1050represents various forms of mobile devices, such as personal digitalassistants, cellular telephones, smart phones, tablets, laptops andother similar computing devices.

Computer system 1000 includes a processor 1002, random access memory(RAM) 1004, a storage device 1006, a high speed controller 1008connecting to RAM 1004 and high speed expansion ports 1010, and a lowspeed controller 1012 connecting to storage device 1006 and low speedexpansion port 1014. The components 1002, 1004, 1006, 1008, 1010, 1012,and 1014 are interconnected using various busses, and may be mounted ona common motherboard or in other manners as appropriate. Computer system1000 can further include a number of peripheral devices, such as display1016 coupled to high speed controller 1008. Additional peripheraldevices can be coupled to low speed expansion port 1014 and can includean optical scanner 1018, a network interface 1020 for networking withother computers, a printer 1022, and input device 1024 which can be, forexample, a mouse, keyboard, track ball, or touch screen.

Processor 1002 processes instructions for execution, includinginstructions stored in RAM 1004 or on storage device 1006. In otherimplementations, multiple processors and/or multiple busses may be used,as appropriate, along with multiple memories and types of memory. RAM704 and storage device 1006 are examples of non-transitorycomputer-readable media configured to store data such as a computerprogram product containing instructions that, when executed, causeprocessor 1002 to perform methods and processes according to theembodiments described herein. RAM 704 and storage device 1006 can beimplemented as a floppy disk device, a hard disk device, an optical diskdevice, a tape device, a flash memory or other similar solid-statememory device, or an array of devices, including devices in a storagearea network or other configurations.

High speed controller 1008 manages bandwidth-intensive operations forcomputer system 1000, while low speed controller 1012 manages lowerbandwidth-intensive operations. Such allocation of duties is exemplaryonly. In one embodiment, high speed controller 1008 is coupled to memory1004, display 1016 (e.g., through a graphics processor or accelerator),and to high speed expansion ports 1010, which can accept variousexpansion cards (not shown). In the embodiment, low speed controller1012 is coupled to storage device 1006 and low speed expansion port1014. Low speed expansion port 1014 can include various communicationports or network interfaces, such as universal serial bus (USB),Bluetooth, Ethernet, and wireless Ethernet.

Computer system 1000 can be implemented in a number of different forms.For example, it can be implemented as a standard server 1026, ormultiple servers in a cluster. It can also be implemented as a personalcomputer 1028 or as part of a rack server system 1030. Alternatively,components from computer system 1000 can be combined with othercomponents in a mobile device (not shown), such as device 1050. Each ofsuch devices can contain one or more of computer system 1000 orcomputing device 1050, and an entire system can be made up of multiplecomputer systems 1000 and computing devices 1050 communicating with eachother.

Computing device 1050 includes a processor 1052, memory 1054, aninput/output device such as a display 1056, a communication interface1058, and a transceiver 1060, among other components. The components1052, 1054, 1056, 1058, and 1060 are interconnected using variousbusses, and several of the components may be mounted on a commonmotherboard or in other manners as appropriate. Computing device 1050can also include one or more sensors, such as GPS or A-GPS receivermodule 1062, gyroscopes (not shown), and cameras (not shown), configuredto detect or sense motion or position of computing device 1050.

Processor 1052 can communicate with a user through control interface1064 and display interface 1066 coupled to display 1056. Display 1056can be, for example, a thin-film transistor (TFT) liquid-crystal display(LCD), an organic light-emitting diode (OLED) display, or otherappropriate display technology. Display interface 1066 can compriseappropriate circuitry for driving display 1056 to present graphical andother information to the user. Control interface 1064 can receivecommands from the user and convert the commands for submission toprocessor 1052. In addition, an external interface 1068 can be incommunication with processor 1052 to provide near area communicationwith other devices. External interface 1068 can be, for example, a wiredcommunication interface, such as a dock or USB, or a wirelesscommunication interface, such as Bluetooth or near field communication(NFC).

Device 1050 can also communicate audibly with the user through audiocodec 1070, which can receive spoken information and convert it todigital data that can be processed by processor 1052. Audio codec 1070can likewise generate audible sound for the user, such as through aspeaker. Such sound can include sound from voice telephone calls,recorded sound (e.g., voice messages, music files, etc.), and soundgenerated by applications operating on device 750.

Expansion memory 1072 can be connected to device 1050 through expansioninterface 1074. Expansion memory 1072 can provide extra storage spacefor device 1050, which can be used to store applications or otherinformation for device 1050. Specifically, expansion memory 1072 caninclude instructions to carry out or supplement the processes describedherein. Expansion memory 1072 can also be used to store secureinformation.

Computing device 1050 can be implemented in a number of different forms.For example, it can be implemented as a cellular telephone 1076, smartphone 1078, personal digital assistant, tablet, laptop, or other similarmobile device.

In this disclosure, in any embodiment where a connection request isfirst received at a switch, which will then select the infrastructurecomponent which will receive it, the term switch means any switchingdevice, server, or other device that can accept requests and assign themto, or route them to, one or more receiving devices; this includes thecapability to initially receive a connection request, select a device tohandle the connection, and forward the connection request to theselected device, or otherwise establish an effective connection onbehalf of the selected device. Note also that the return path from theselected device to the requesting device need not necessarily be throughthe switch (though sometimes, for some types of switches, it may be);for example, at least in the case where the receiving device is a serverand the connection is a TCP connection, the server that receives theconnection may normally reply directly to the requesting device by usingthe IP address of the switch when replying.

Where this disclosure describes one or more conditional alternativesbased on one or more criteria or circumstances, whether expressly statedor not it is intended that the one or more conditional alternatives andthe one or more criteria or circumstances all include the null case, andthis disclosure should be read and interpreted accordingly.

Where this disclosure describes one or more consequences, results, oroutputs, whether expressly stated or not such a description is notintended to be exhaustive or to preclude other consequences, results, oroutputs, or to preclude the null case, and this disclosure should beread and interpreted accordingly.

Where this disclosure provides examples, such examples are intended onlyto illustrate, and enhance understanding of, the concept referenced andare not intended to be limiting; therefore, the words “for example,” “asan example,” “as another example,” and similar phrases are to be read inall cases to include “but not by way of limitation,” and this disclosureshould be read accordingly.

In the embodiments described herein, manifest files, as previouslyindicated, are typically text files. This means that (among otherthings) manifest files are typically character-based files that do notcontain mark-up language instructions. However, the embodimentsdescribed herein are not limited to manifest files that are text files;rather, manifest files may be any kind of file, including filesformatted in a mark-up language such as HTML or XML, or other types offiles.

Section headings contained in this disclosure, for example the heading“Introduction” in the Detailed Description, are provided to assist thereader and are not intended to limit the scope of the text that follows;headings in this disclosure should not be construed as limiting. Someseries contained in this disclosure have been structured as lists,typically in alphabetized form, to assist the reader in determining thescope and contents of each item in the series; the alphabetized listing(itself) of such series is not intended to be limiting to the contentsof the series or to imply that the series is sequential, or to convey asequence of priority, importance, execution, or interpretation. Thealphabetized listing (itself) of such a series in this disclosure shouldnot be construed as limiting.

Also, it is noted that the embodiments may be described as a processwhich is depicted as a flowchart, a flow diagram, a swim diagram, a dataflow diagram, a structure diagram, or a block diagram. Although adepiction may describe the operations as a sequential process, many ofthe operations can be performed in parallel or concurrently. Inaddition, the order of the operations may be re-arranged. A process isterminated when its operations are completed, but could have additionalsteps not included in the figure. A process may correspond to a method,a function, a procedure, a subroutine, a subprogram, etc. When a processcorresponds to a function, its termination corresponds to a return ofthe function to the calling function or the main function.

Furthermore, embodiments may be implemented by hardware, software,scripting languages, firmware, middleware, microcode, hardwaredescription languages, and/or any combination thereof. For a hardwareimplementation, the processing units may be implemented within one ormore application specific integrated circuits (ASICs), digital signalprocessors (DSPs), digital signal processing devices (DSPDs),programmable logic devices (PLDs), field programmable gate arrays(FPGAs), processors, controllers, micro-controllers, microprocessors,other electronic units designed to perform the functions describedabove, and/or a combination thereof.

For a firmware and/or software implementation, the methodologies may beimplemented with modules (e.g., procedures, functions, and so on) thatperform the functions described herein. Any machine-readable mediumtangibly embodying instructions may be used in implementing themethodologies described herein. For example, software codes may bestored in a memory. Memory may be implemented within the processor orexternal to the processor. As used herein the term “memory” refers toany type of long term, short term, volatile, nonvolatile, or otherstorage medium and is not to be limited to any particular type of memoryor number of memories, or type of media upon which memory is stored.

Moreover, as disclosed herein, the term “storage medium” may representone or more memories for storing data, including read only memory (ROM),random access memory (RAM), magnetic RAM, core memory, magnetic diskstorage mediums, optical storage mediums, flash memory devices and/orother machine readable mediums for storing information. The term“machine-readable medium” includes, but is not limited to portable orfixed storage devices, optical storage devices, wireless channels,and/or various other storage mediums capable of storing that contain orcarry instruction(s) and/or data.

While the principles of the disclosure have been described above inconnection with specific apparatuses and methods, it is to be clearlyunderstood that this description is made only by way of example and notas limitation on the scope of the disclosure.

What is claimed is:
 1. A system for configuring and providing manifestfiles for adaptive streaming video, the system comprising: a manifestfile serving system including one or more computer servers, each saidcomputer server in the manifest file serving system comprising: aprocessing unit including one or more processors; and memory coupledwith and readable by the processing unit and storing therein a set ofinstructions which, when executed by the processing unit, causes the oneor more computer servers of the manifest file serving system to: receivea request for a manifest file corresponding to an adaptive streamingvideo from a requesting device; determine at least one characteristic ofthe received request for the manifest file; based on the at least onedetermined characteristic, select one or more segment file servers toserve one or more video segment files comprising the adaptive streamingvideo; configure a manifest file corresponding to the requested adaptivestreaming video, wherein the configured manifest file designates theselected one or more segment file servers to serve the one or more videosegment files comprising the adaptive streaming video; and transmit theconfigured manifest file to the requesting device; and one or moresegment file servers, wherein each particular segment file server of theor more segment file servers comprises: a processing unit including oneor more processors; and memory coupled with and readable by theprocessing unit and storing therein a set of instructions which, whenexecuted by the processing unit, causes the particular segment fileserver to: process one or more requests received at the particularsegment file server, each said request identifying one or more requestedvideo segment files corresponding to a portion of a first adaptivestreaming video; in response to each said request, transmit the one ormore requested video segment files to a recipient device; and collectdata corresponding to the transmission performance of the one or morerequested video segment files from the segment file server to therecipient device.
 2. The system for configuring and providing manifestfiles for adaptive streaming video of claim 1, wherein the segment fileservers are selected based on determined characteristics that includethe network location of the requesting device.
 3. The system forconfiguring and providing manifest files for adaptive streaming video ofclaim 1, wherein the segment file servers are selected based ondetermined characteristics that include the Internet Protocol address ofthe requesting device.
 4. The system for configuring and providingmanifest files for adaptive streaming video of claim 1, wherein thesegment file servers are selected based on determined characteristicsthat include the adaptive streaming video requested.
 5. The system forconfiguring and providing manifest files for adaptive streaming video ofclaim 1, wherein the segment file servers are selected based ondetermined characteristics that include a request rate of the adaptivestreaming video requested.
 6. The system for configuring and providingmanifest files for adaptive streaming video of claim 1, wherein thesegment file servers are selected based on determined characteristicsthat include one or more device characteristics of the requestingdevice.
 7. The system for configuring and providing manifest files foradaptive streaming video of claim 1, wherein the segment file serversare selected based on determined characteristics that include a useragent associated with the request for the manifest file.
 8. The systemfor configuring and providing manifest files for adaptive streamingvideo of claim 1, wherein the segment file servers are further selectedbased on data previously collected by one or more of the segment fileservers, corresponding to the transmission performance of video segmentfiles to the recipient device.
 9. The system for configuring andproviding manifest files for adaptive streaming video of claim 1,further comprising one or more segment file management servers, whereineach said segment file management server comprises: a processing unitincluding one or more processors; and memory coupled with and readableby the processing unit and storing therein a set of instructions which,when executed by the processing unit, causes said segment filemanagement server to: identify one or more requests for video segmentfiles transmitted to a first segment file server, each said requestidentifying one or more requested video segment files corresponding to aportion of a particular adaptive streaming video; determine one or moreupcoming video segment files corresponding to upcoming portions of theparticular adaptive streaming video, wherein the upcoming video segmentfiles are determined based on the identified requests for video segmentfiles transmitted to the first segment file server; determine whether ornot the upcoming video segment files are stored on the first segmentfile server or an associated server accessible to the first segment fileserver; and in response to determining that the upcoming video segmentfiles are not stored on the first segment file server or an associatedserver accessible to the first segment file server, initiate one or morerequests to a source server for the upcoming video segment files. 10.The system for configuring and providing manifest files for adaptivestreaming video of claim 9, wherein determining the upcoming videosegment files comprises: identifying a subset of video segment filescomprising the particular adaptive streaming video, wherein theidentified subset includes at least one but less than all of the videosegment files between a first playback point of the particular adaptivestreaming video corresponding to the video segment files requested fromthe first segment file server, and an end playback point of theparticular adaptive streaming video.
 11. The system for configuring andproviding manifest files for adaptive streaming video of claim 9,wherein initiating the requests to the source server for the upcomingvideo segment files comprises generating and transmitting the requeststo the source server prior to the upcoming video segment files beingrequested from the first segment file server.
 12. A method ofconfiguring and providing manifest files for adaptive streaming video,the method comprising: receiving, by a manifest file serving systemcomprising one or more computer servers, a request from a requestingdevice for a manifest file corresponding to an adaptive streaming video;determining, by the manifest file serving system, at least onecharacteristic of the received request for the manifest file; selecting,by the manifest file serving system, one or more segment file servers toserve one or more video segment files comprising the adaptive streamingvideo, wherein the one or more segment file servers are selected from aplurality of segment file servers based on the at least one determinedcharacteristic of the received request for the manifest file;configuring, by the manifest file serving system, a manifest filecorresponding to the requested adaptive streaming video, wherein theconfigured manifest file designates the selected one or more segmentfile servers to serve the one or more video segment files comprising theadaptive streaming video; and transmitting, by the manifest file servingsystem, the configured manifest file to the requesting device.
 13. Themethod of configuring and providing manifest files for adaptivestreaming video of claim 12, wherein selecting the segment file serverscomprises: determining a network location of the requesting device; andselecting the segment file servers to serve the video segment files,based at least in part on the determined network location of therequesting device.
 14. The method of configuring and providing manifestfiles for adaptive streaming video of claim 12, wherein selecting thesegment file servers comprises: determining an Internet Protocol addressof the requesting device; and selecting the segment file servers toserve the video segment files, based at least in part on the determinedInternet Protocol address of the requesting device.
 15. The method ofconfiguring and providing manifest files for adaptive streaming video ofclaim 12, wherein selecting the segment file servers comprises:determining the adaptive streaming video requested; and selecting thesegment file servers to serve the video segment files, based at least inpart on the adaptive streaming video requested.
 16. The method ofconfiguring and providing manifest files for adaptive streaming video ofclaim 12, wherein selecting the segment file servers comprises:determining a request rate of the adaptive streaming video requested;and selecting the segment file servers to serve the video segment files,based at least in part on the request rate of the adaptive streamingvideo requested.
 17. The method of configuring and providing manifestfiles for adaptive streaming video of claim 12, wherein selecting thesegment file servers comprises: determining one or more devicecharacteristics of the requesting device; and selecting the segment fileservers to serve the video segment files, based at least in part on thedetermined device characteristics of the requesting device.
 18. Themethod of configuring and providing manifest files for adaptivestreaming video of claim 12, wherein selecting the segment file serverscomprises: determining a user agent associated with the request for themanifest file; and selecting the segment file servers to serve the videosegment files, based at least in part on the user agent associated withthe request for the manifest file.
 19. The method of configuring andproviding manifest files for adaptive streaming video of claim 12,wherein selecting the segment file servers comprises: receiving datapreviously collected by one or more of the segment file servers, thedata corresponding to the transmission performance of video segmentfiles to a recipient device; and selecting the segment file servers toserve the video segment files, based at least in part on the datapreviously collected by the one or more of the segment file servers. 20.The method of configuring and providing manifest files for adaptivestreaming video of claim 12, further comprising: identifying one or morerequests for video segment files transmitted to a first segment fileserver, each said request identifying one or more requested videosegment files corresponding to a portion of a particular adaptivestreaming video; determining one or more upcoming video segment filescorresponding to upcoming portions of the particular adaptive streamingvideo, wherein the upcoming video segment files are determined based onthe identified requests for video segment files transmitted to the firstsegment file server; determining whether or not the upcoming videosegment files are stored on the first segment file server or anassociated server accessible to the first segment file server; and inresponse to determining that the upcoming video segment files are notstored on the first segment file server or an associated serveraccessible to the first segment file server, initiate one or morerequests to a source server for the upcoming video segment files. 21.The method of configuring and providing manifest files for adaptivestreaming video of claim 20, wherein determining the upcoming videosegment files comprises: identifying a subset of video segment filescomprising the particular adaptive streaming video, wherein theidentified subset includes at least one but less than all of the videosegment files between a first playback point of the particular adaptivestreaming video corresponding to the video segment files requested fromthe first segment file server, and an end playback point of theparticular adaptive streaming video.
 22. The method of configuring andproviding manifest files for adaptive streaming video of claim 20,wherein initiating the requests to the source server for the upcomingvideo segment files comprises generating and transmitting the requeststo the source server prior to the upcoming video segment files beingrequested from the first segment file server.
 23. A system for providingvideo segment files for adaptive streaming video, the system comprising:one or more segment file management servers, wherein each said segmentfile management server comprises: a processing unit including one ormore processors; and memory coupled with and readable by the processingunit and storing therein a set of instructions which, when executed bythe processing unit, causes said segment file management server to:identify one or more requests for video segment files transmitted to afirst segment file server, each said request identifying one or morerequested video segment files corresponding to a portion of a particularadaptive streaming video; determine one or more upcoming video segmentfiles corresponding to upcoming portions of the particular adaptivestreaming video, wherein the upcoming video segment files are determinedbased on the identified requests for video segment files transmitted tothe first segment file server; determine whether or not the upcomingvideo segment files are stored on the first segment file server or anassociated server accessible to the first segment file server; and inresponse to determining that the upcoming video segment files are notstored on the first segment file server or an associated serveraccessible to the first segment file server, initiate one or morerequests to a source server for the upcoming video segment files. 24.The system for providing video segment files for adaptive streamingvideo of claim 23, wherein determining the upcoming video segment filescomprises: identifying a subset of video segment files comprising theparticular adaptive streaming video, wherein the identified subsetincludes at least one but less than all of the video segment filesbetween a first playback point of the particular adaptive streamingvideo corresponding to the video segment files requested from the firstsegment file server, and an end playback point of the particularadaptive streaming video.
 25. The system for providing video segmentfiles for adaptive streaming video of claim 23, wherein initiating therequests to the source server for the upcoming video segment filescomprises generating and transmitting the requests to the source serverprior to the upcoming video segment files being requested from the firstsegment file server.
 26. A method of providing video segment files foradaptive streaming video, the method comprising: identifying, by asegment file management server, one or more requests for video segmentfiles transmitted to a first segment file server, each said requestidentifying one or more requested video segment files corresponding to aportion of a particular adaptive streaming video; determining, by thesegment file management server, one or more upcoming video segment filescorresponding to upcoming portions of the particular adaptive streamingvideo, wherein the upcoming video segment files are determined based onthe identified requests for video segment files transmitted to the firstsegment file server; determining, by the segment file management server,whether or not the upcoming video segment files are stored on the firstsegment file server or an associated server accessible to the firstsegment file server; and initiating, by the segment file managementserver, one or more requests to a source server for the upcoming videosegment files, in response to determining that the upcoming videosegment files are not stored on the first segment file server or anassociated server accessible to the first segment file server.
 27. Themethod of providing video segment files for adaptive streaming video ofclaim 26, wherein determining the upcoming video segment filescomprises: identifying a subset of video segment files comprising theparticular adaptive streaming video, wherein the identified subsetincludes at least one but less than all of the video segment filesbetween a first playback point of the particular adaptive streamingvideo corresponding to the video segment files requested from the firstsegment file server, and an end playback point of the particularadaptive streaming video.
 28. The method of providing video segmentfiles for adaptive streaming video of claim 26, wherein initiating therequests to the source server for the upcoming video segment filescomprises generating and transmitting the requests to the source serverprior to the upcoming video segment files being requested from the firstsegment file server.